A4823542062288_4

Technical Service Bulletin
48 Electric steering column adjustment is not working, DTC B14BF01 is stored in the BCM 1
48 23 54 2062288/4 August 23, 2023. Supersedes Technical Service Bulletin Group 48 number 21-01 dated May
14, 2021 for reasons listed below.
Model(s)
Year
Q7
2017 – 2023
Q5, and SQ5
2018 – 2023
A6, A7, A8, and
Q8
2019 – 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A6 allroad, S6,
S7, S8, SQ7,
2020 – 2023
SQ8, and RS Q8
A8 e quattro
2020 – 2021
RS 6 Avant, RS
7, Q5 e quattro,
Q5 Sportback,
and SQ5
Sportback
2021 – 2023
A7 e quattro
2021 – 2022
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header (Added Models/Models Years)
Revised Warranty (Updated Labor Operations)
3
05/14/2021
Revised Condition (Added Workshop findings statement)
2
03/08/2021
Revised Service (Added Note)
Customer states:
• The electric steering column adjustment is not working in the vertical direction.
Workshop findings:
• The customer statement can be reproduced.
• There is no DTC stored.
Or
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intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
The following DTC is stored in the electronic central control module (BCM 1), J519 (address word 0009):
• DTC B14BF01 (Steering column vertical adjustment motor electrical error) with symptom code 66145.
Technical Background
Software issue.
Production Solution
Not applicable.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the steering column control module, J866 using the SVM action code as listed in the table below, if
necessary:
Model
Old Software Part Old Software
Number
Version
New Software
Part Number
(or higher)
A8
A6, A7
Q5
80A907705A
80A907705
0100
(or higher)
80A907705A
0210
80A907705A
0210
80A907705A
0210
80A907705A
0210
0080
0200
80A907705
0100
80A907705
SVM Code
Input
0200
80A907705A
80A907705A
New
Software
Version
0200
0100
649S001
0080
0200
Q7/Q8
80A907705A
0100
80A907705
0080
0070
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
3. The function of the electric steering column
adjustment must be restored. Proceed as follows:
• Get into the vehicle and use your knees to
push the steering wheel upward (a force of
approx. 40 kg or 88 lbs is required), at the
same time press the steering column
adjustment switch upwards in the vertical
adjustment direction (Figure 1).
• This will restore the function of the electric
steering column adjustment.
Figure 1. 40 kg force pushing steering wheel upward.
4. The electric steering column adjustment must be cleared with the help of up to 50 adjustment cycles in the
vertical direction. To do so, you will need the tool kit T10230 (the toolset weighs approximately 9 kg or 20
lbs).
Note:
If the tool kit T10230 is not available in the workshop, look for a similar weight toolbox.
5. Move the steering wheel as far as possible toward the dashboard and then move the driver's seat as far
back as it will go.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
6. Attach the tool kit to the steering wheel using a
small securing strap (Figure 2). Take care not to
damage the steering wheel.
We recommend placing a cleaning cloth
underneath, as shown in Figure 2.
Figure 2. Weight necessary for steering adjustment.
7. Apply plastic foil to make sure the tool kit cannot
scrape against the seat (Figure 3).
Figure 3. Plastic foil protection for the seat.
8. If needed, operate the steering column adjustment and move the steering column all the way up and down
again up to 50 times. The weight of the tool kit will create a current in the adjustment motor and this will clear
the adjustment unit.
Note:
The Test Plan should perform the 50 adjustments automatically. If the Test Plan does not perform the 50
adjustments automatically, then perform it manually as described in this step.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Test Plan location: 0009 Electronic Central Electrics, function >> 09 Remedy Process, electrically
adjustable steering column.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4823
Damage Code:
0040
Labor Operations:
Software Update (Includes checking for DTCs) 0151 0000
Time stated on
the diagnostic
protocol (Max
70 TU)
Check and adjust steering column
4823 0599
20 TU
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Diagnostic Time:
As per TSB 2062288/4
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
T 10230
Assembly tool – Only necessary to simulate the weight
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732, 00 Software Version Management (SVM), operating instructions.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2062288) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 6 of 6
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.