Edition117
Service Bulletin Details
Public Details for: Edition117
Vw elsa newsletter
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Models from 2014
2014 VOLKSWAGEN JETTA SPORTWAGEN |
Models from 2013
2013 VOLKSWAGEN JETTA SPORTWAGEN |
Models from 2012
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Models from 2011
2011 VOLKSWAGEN JETTA SPORTWAGEN |
Models from 2010
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2010 VOLKSWAGEN PASSAT |
2010 VOLKSWAGEN PASSAT WAGON |
Models from 2009
2009 VOLKSWAGEN JETTA SPORTWAGEN |
2009 VOLKSWAGEN PASSAT |
2009 VOLKSWAGEN PASSAT WAGON |
Models from 2008
2008 VOLKSWAGEN PASSAT |
2008 VOLKSWAGEN PASSAT WAGON |
Models from 2007
2007 VOLKSWAGEN PASSAT |
2007 VOLKSWAGEN PASSAT WAGON |
Models from 2006
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2006 VOLKSWAGEN PASSAT WAGON |
Models from 2005
2005 VOLKSWAGEN PASSAT |
2005 VOLKSWAGEN PASSAT WAGON |
Models from 2004
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Models from 2003
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2003 VOLKSWAGEN PASSAT WAGON |
Models from 2002
2002 VOLKSWAGEN PASSAT |
2002 VOLKSWAGEN PASSAT WAGON |
Models from 2001
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2001 VOLKSWAGEN PASSAT WAGON |
Models from 2000
2000 VOLKSWAGEN PASSAT |
2000 VOLKSWAGEN PASSAT WAGON |
Models from 1999
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Models from 1998
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1998 VOLKSWAGEN PASSAT WAGON |
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter section in the Technician References menu. Edition 117: December 22, 2014 Content Blocked Part Ordering Process Technical Bulletins Pending Service Solutions Tech Tips Campaigns Updates Suggestions Blocked Part Ordering Process Please be advised that the process for ordering blocked parts that require a call into the Volkswagen Technicians Helpline has changed. Ordering Warranty Parts 1. The Service Technician creates a VTA Ticket, calls into the Volkswagen Technicians Helpline (800) 678-2389, and is given a case code. 2. The Service Technician must provide the case code number to the Parts Personnel (no part has been ordered at this point). 3. The Parts Personnel calls into the Parts Specialist Team at (800) 767-6552 with the Case code number to order the part (if part is not in stock at the dealership). 4. The Parts Specialist allocates the part to the dealer. 5. The Parts Personnel enters part information into Dealer Management System (DMS) so the part is identified upon arrival at the dealership. Over The Counter Sales “ Non-Warranty” 1. The Parts Personnel calls into the Parts Specialist Team at (800) 767-6552 to order the part (if part is not in stock at the dealership). 2. The Parts Specialist allocates the part to the dealer. 3. The Parts Personnel enters part information into Dealer Management System (DMS) so the part is identified upon arrival at the dealership. For additional information, please reference Part Circular, number 05-02-2012. Back to top Technical Bulletins 21 14 07 - 2038978 MIL ON, Turbocharger or Charge Pressure Actuator DTCs Stored in ECM Fault Memory Model(s) Year Jetta Hybrid 2012–2015 Eng. Code Trans. Code VIN Range From VIN Range To 1.4L (CNLA) All All All Customer states the engine lacks performance and the MIL is ON with one or more of the following fault codes: DTC Description P2263 Turbocharger/compressor, system no performance, malfunction P2562 Position sender for charge pressure regulator, electric fault P2564 Position sender for charge pressure regulator, signal too small P334A Charge pressure regulator, electric fault P334B Charge pressure regulator, mechanical fault P0033 Air recirculation valve for turbocharger, electric fault P0034 Air recirculation valve for turbocharger, short circuit to earth Production Solution: As of CW15/14 the turbo is produced with a Charge Pressure Actuator rod with a higher chromium content to decrease corrosion. 51 14 03 - 2039000 Corrosion on the Roof in the Area of the Roof Rails Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat Wagon (B5) 1998– 2001 All All All All Passat Wagon (B5.5) 2001– 2005 All All All All Passat Wagon (B6) 2007– 2010 All All All All Corrosion on the roof (in the contact area of roof rail/roof rail base) - Figures 1 and 2. (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Corrections in the production process after discovering deviations. 55 14 07 - 2038993 Corrosion on Rear Lid at Rear Window Area Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat Wagon 1998– 2005 All All All All 2038993 Corrosion on Rear Lid at Rear Window Area (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Not applicable. 55 14 08 - 2038997 Corrosion on Rear Lid around the License Plate Light Area Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat Wagon 2007– 2010 All All All All Corrosion on the rear lid around the license plate light (Figure 1, red outline). (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Corrections in the production process after discovering deviations. 55 14 09 - 2038998 Corrosion on the Rear Lid around the License Plate Light Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Jetta Sportwagen 2009– 2014 All All All All Edge corrosion on the rear lid around the license plate light (Figure 1 and 2). (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Not applicable. 55 14 10 - 2038999 Corrosion Around Handle On Rear Lid Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat, Passat Wagon 1998– 2001 All All All All Corrosion where handle contacts rear lid (Figure 1). (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Deviations discovered after end of production. 55 14 11 - 2039197 Corrosion On Rear Lid Around Rear Lights Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat Wagon 2006– 2010 All All All All The surface area of the rear lid becomes chafed from movements between the components. (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Corrections in the production process after discovering deviations. 55 14 12 - 2038996 Supersedes Technical Bulletin V551406 dated December 12, 2014 to update attachments. Corrosion on Rear Lid around License Plate Light / Release Handle Assembly Model(s) Year Eng. Code Trans. Code Passat 2001–2005 All All VIN Range From VIN Range To All All Corrosion on the rear lid in the cut-out sections for the license plate light / handle assembly (Figures 1 and 2). (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Corrections in the production process after discovering deviations. 57 14 06 - 2038995 Corrosion on the Front Door in Trim Strip Area Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat, Passat Wagon 2006– 2010 All All All All CC 2009– 2012 All All All All Because of incomplete bonding of the trim strip (Figure 2, red circle) water can get between trim strip and door. Because of water ingress, corrosion is possible in the area of the guide holes (Figure 1, red circles). (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Not applicable. 57 14 07 - 2039003 Corrosion on Front Doors (Multiple Locations) Model(s) Year Eng. Code Trans. Code Phaeton 2004–2006 All All VIN Range From VIN Range To All All Alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and causes blistering and/or white corrosion. (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Corrections in the production process after discovering deviations. 58 14 02 - 2039001 Corrosion, Rear Inner Doors in Door Fold Area Model(s) Year Eng. Code Trans. Code VIN Range From Touareg 2004–2010 All All 7L_4D000001 VIN Range To 7L_AD005286 Corrosion in the fold of the rear door. (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Corrections in the production process after discovering deviations. 58 14 03 - 2039212 Corrosion on Rear Door in Trim Strip Area Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat, Passat Wagon 2006– 2010 All All All All CC 2009– 2012 All All All All Because of incomplete bonding of the trim strip (Figure 2, red circle) water can get between trim strip and door. Because of water ingress, corrosion is possible in the area of the guide holes (Figure 1, red circles). (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Not Applicable 58 14 04 - 2039211 Corrosion on Rear Doors (Multiple Locations) Model(s) Year Phaeton 2004–2006 Eng. Code Trans. Code All VIN Range From VIN Range To All All All Alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and causes blistering and/or white corrosion. (Due to length of content, please refer to Elsa for full bulletin details with images.) Production Solution: Corrections in the production process after discovering deviations. Pending Service Solutions No new Pending Service Solutions this week. Back to top Tech Tips 64-14-03 Rattle Noise when Closing Door-Window Regulator Loose December 19, 2014: Update to repair information. Model(s) Year Eng. Code Trans. Code Beetle, Beetle Convertible 2012–2015 All All Complaints of a rattle noise when closing the front door, or rattle from door when driving on bump roads may be caused when the front window regulator mounting nuts have become loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1) This occurs due to insufficient torque on the fixation nuts for the window regulator. The regulator rails can then move in the door creating the noise concern. To repair: Remove the front door trim panel to gain access to all four window regulator mounting nuts; see Repair Manual Group 70, Interior Trim in Elsa. Remove the caps for the front window regulator nut on the underside of the door. Remove the caps for the upper window regulator nuts on the door. Remove and replace the 4 regulator mounting nuts with part number N 908 877 03. Adjust the front door window accordingly; see Repair Manual Group 64 Glass, Window Regulators in Elsa. Once the front door window is properly adjusted, torque the regulator fixation nuts to 8 Nm using torque wrench 1783 (VAG1783). Back to top Campaigns 23N5 - ECM Software Model(s) Year Eng. Code Trans. Code Passat 2012– 2014 TDI® Clean Diesel All VIN Range From VIN Range To See Campaign/Action See Campaign/Action screen in Elsa screen in Elsa Some vehicles may experience exhaust turbocharger failure (under extreme cold weather conditions) in a brief time period after initial vehicle start up. This condition could cause a MIL ON and possible vehicle performance problems. To diminish this condition Volkswagen will momentarily decrease vehicle turbocharger boost pressure only during extreme cold start parameters to assure necessary turbocharger performance. In addition, the vehicle’s engine management software has been improved to assure the vehicle’s tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy may have increased the chance of the vehicle’s MIL light illuminating. If the MIL illuminates for any reason, the vehicle will not pass an IM emissions inspection in some regions. 57F6 - BCM Update to Correct Headlight Noncompliance Model(s) Year Jetta 2015 Eng. Code Trans. Code VIN Range From VIN Range To All All See Campaign/Action Screen in Elsa See Campaign/Action Screen in Elsa Certain vehicles with halogen headlights contain software within the control module that will turn off the low beam headlights when the high beam headlights are activated. This is not in compliance with federal regulations that require the low beam headlights to stay illuminated (for integral headlights). This causes the light output from the headlights to be too low. Reduced lighting at the front of the vehicle can affect the driver’s vision in driving conditions where illumination is beneficial, and may increase the risk of overlooking obstacles in roadway, and could result in a crash. Turning off the high beam headlights will immediately restore low beam headlights. Updates 24BG ECM Software (FED_EMS) Model(s) Jetta Hybrid Year Eng. Trans. Code Code VIN Range From VIN Range To 7spd DSG / 0CG (DQ200) See Campaign/Action screen in Elsa See Campaign/Action screen in Elsa 2013– CNLA 2014 This update has been proactively released to prevent the Engine Control Module (ECM) from incorrectly storing scan tool mode data. This UPDATE is in effect until removed. Vehicle must meet all of the following criteria: Procedure is valid only for vehicles that show the 24BG code in Elsa, Campaign/Action Information screen on the day of repair. If the vehicle is sold it must be within the FEDERAL EMISSIONS WARRANTY. Procedure must be performed within the allotted time frame stated in this UPDATE. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Suggestions Please send comments or suggestions to: [email protected] Back to top © 2014 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. 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