Edition110

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 110: November 3, 2014
Content

Important: Improvements to
Technical Information Titles in
ElsaPro

ODIS GFF Feedback

Technical Bulletins

Pending Service Solutions

Tech Tips

Campaigns

Updates

Suggestions
Important: Improvements to Technical Information Titles
in ElsaPro
Technical Challenge:
In response to technician feedback, Service Information is pleased to announce upcoming
changes to ElsaPro. Through multiple feedback channels (Elsa Feedback, Carlisle, Dealer Visits),
we have learned that some technical information is difficult to locate in Elsa. By analyzing your
comments and responses, we have found that many of your comments are related to two topics:
1. Inconsistent naming of folders and links in Elsa
2. Improper naming/description of folders and Links in Elsa
We have addressed the two issues above and will make the changes described below on Nov.
10, 2014.
Resolution:
To make it easier to locate information in Elsa, we have worked with the Factory to make the
following changes:
1. Inconsistent Naming: On the home page of Elsa, rename the Systems menu link “Notes”
to “Special Repair Information” to better describe the list it displays.
This link lists the PSS
links relevant for the vehicle VIN that has been entered.
2. Improper Naming: To match the link description, the name of the folder where the
information is stored will now be labeled with the same description.
a. The folder titled “Vehicle-specific service information” will change to “Special
Repair Information”.
This folder contains the PSS documents that are listed in the “Special Repair
Information” link on the Systems menu.
b. The “Technical Product Information” folder, which contains the Technical
Bulletins, will be properly retitled “Technical Service Bulletins”.
c. The “Service TPI” folder will be retitled “Technical Product Information”.
This folder contains any non-warranty related information that provides Tech
Tips and/or hints to help with repairs.
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ODIS GFF Feedback
Special thanks to all of you who have taken the time to submit ODIS diagnostic feedback.
Because of your feedback, ODIS quality is improving with each new release. Some of the top
feedback contributors for last month are:
1. Randall Fenton
2. Rob Ounpuu
3. Donn Mihara
4. James Cline
5. Rich Cervantes
6. Norin An
7. Chris Hudson
8. Joe Bruce
9. Kevin Cross
The latest version for Volkswagen is: Application v2.2.2 – Content v2.13.0.
The current ODIS Service version can be found on the VW ServiceNet home page under Alerts.
There have been 29 issues verified as fixed so far this month. Please make it a point to update
your tester as soon as possible.
Some of the issues verified as fixed in the latest update are:

2010 1K/AJ - Jetta - CBUA 2.5 L Motronic / 125kW
o

ECM ref. voltage B test plan updated to correct pin identification.
2012 A3 - Passat - CBUA 2.5 L Motronic / 125kW
o
Leak Detection Pump (LDP) -V144- test plan resistance values updated.

2013 35 - CC - CCTA 2.0 L Motronic / 147 kW and

2013 5K - Golf - CCTA 2.0 L Motronic / 147 kW
o

Test plan updated for the Camshaft adjustment valve 1 -N205- output DTM
2014 A3 - Passat - CPKA 1.8l Simos / 125 kW
o
Test plan updated for the ECM power supply relay -J271- error ODS5001E.
o
Test plan for checking ATF temperature reading updated.
o

Multiple test plans updated for translation errors and text string issues.
2015 AU - Golf - multiple engines
o
A/C system basic setting for the temperature flap motor updated
o
Transport mode function test updated for translation issues and text strings
Feedback by the Numbers – since October 2013

Total VW Feedback Received: 1881

Total VW Feedback Submitted to Factory: 719

Total VW Feedback Closed: 530
Note: Not all feedback that we receive can be submitted to the factory for resolution. An issue
may be rejected due to missing or incomplete information, out of date software, or because it is
a duplicate of an issue already submitted.
ODIS 2.2.2 Application Update Information
The following improvements are available in the latest ODIS Base software update:

Wrong times in diagnosis protocols - Fixed

ODIS Service hangs up during detection of vehicle identification number - Fixed

ODIS SERVICE - error message during measurement of oil consumption - Fixed

ODS4009E - Error during transmission of diagnosis protocol-Fixed

Error message during change from "Diagnosis" to "ECU software update" - Fixed

Error message during check of generator - Fixed

Workflow runner error during error code reading - Fixed

Self-diagnosis GES-ANP, button not shown - Fixed

Oil temperature not shown in GFF - Fixed

Error Message "ODS4009E" during System query in GFF - Fixed
Open ODIS Issues
1. Text Strings – A line (or lines) of text not translated correctly and displayed as text strings
– for example, a string of characters like - No I18N:
(080045218003de4f).(TXLABEL9) is displayed in place of menu items or text within a
test function.
2. Vehicle automatic identification issues. Some vehicles are not automatically identified
during the vehicle system test or the correct model may not be available in the drop
down menu. For these vehicles it will be necessary to identify the vehicle manually. An
update is pending.
To get these issues corrected as soon as possible, please submit a new feedback each time
you experience these issues.
If you have any questions, comments or suggestions regarding this document, or about
submitting ODIS feedback, please email us at [email protected]. We will respond to all
inquiries.
Technical Bulletins
44 14 03 - 2031249 Supersedes Technical Bulletin V441401 dated January
17, 2014 to update part number.
Tire Pressure Monitor Warning Indicator ON
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range From
VIN Range To
CC
2012–
2013
All
All
AN_CE500000
AN_DE510569
The tire pressure warning indicator illuminates indicating a fault in the Tire Pressure
Monitoring System (TPMS) module.
Production Solution: New sensors in production as of AN_DE510569.
64 14 02 - 2038703 Rear Door Glass Inoperative
Model(s)
Year
Eng.
Trans.
VIN Range From
VIN Range To
Passat
Code
Code
All
All
2012
A3_CC000001
A3_CC079113
The rear glass cannot be opened / closed, the rear glass may fall into the door, or
the rear glass motor operates but the glass does not move.
Production Solution: Updated rear door glass and spreader plug with expanding
pin in production.
Pending Service Solutions
No new Pending Service Solutions this week.
Tech Tips
No new Tech Tips this week.
Back to top
Campaigns
69K5 - Airbag Control Unit Deployment Parameter
Model(s)
Year
Audi A4, S4,
allroad
2013–
2015
Eng.
Code
All
Trans.
Code
VIN Range From
VIN Range To
All
Check Elsa to
verify vehicle
eligibility
Check Elsa to
verify vehicle
eligibility
In rare cases, it is possible that the front airbags in the affected vehicles may not
deploy in a crash as designed, due to an improper algorithm/coding within the
airbag control module. Front seat occupants may not have the intended protection
from the frontal airbag system in a secondary impact, putting them at risk for injury.
There have been no reports of accidents or injuries as a result of this concern in the
United States.
72F1 - 2015 MY Passat and Jetta with Manual Front Seatback Recliner(s)
Seatback Recliner
Model(s)
Year
Eng.
Code
Trans.
Code
Passat,
Jetta
2015
All
All
VIN Range From
VIN Range To
Check Elsa to verify Check Elsa to verify
vehicle eligibility
vehicle eligibility
An improperly assembled seatback recliner retaining bracket may not engage
correctly in some affected vehicles, causing the seatback to shift fore and/or aft with
minimal effort. Should this movement occur unexpectedly with the driver’s seatback,
it could startle the driver and lead to a crash. In a crash, if the movement occurs
with either driver or front passenger seat, it poses a risk of injury to the seat
occupant(s).
Updates
97AX UPDATE – BCM Software (NVLW)
Model(s) Year
Eng.
Code
Trans.
Code
VIN Range From
VIN Range To
Golf, GTI 2015
All
All
Check Elsa to Verify
Vehicle Eligibility
Check Elsa to Verify
Vehicle Eligibility
This update has been proactively released to prevent a false bulb failure warning.
This UPDATE is in effect until removed.
Vehicle must meet all of the following criteria:
Procedure is valid only for vehicles that show the 97AX code in Elsa,
Campaign/Action Information screen on the day of repair.
 If the vehicle is sold it must be within the NEW VEHICLE LIMITED
WARRANTY.
 Procedure must be performed within the allotted time frame stated in this
UPDATE.
 Procedure must be performed on applicable vehicles in dealer inventory
prior to sale.

Suggestions
Please send comments or suggestions to: [email protected]
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information available at the time of printing and is subject to the copyright and other intellectual property rights of
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