17-NA-220

Service Bulletin Details

Public Details for: 17-NA-220

This service bulletin provides a procedure to reinstall the t-bolts holding the accessory cargo net in place due to the holes being too large, causing the t-bolts to be loose.


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Bulletin No.:
Service Bulletin
Date:
17-NA-220
November, 2023
TECHNICAL
Subject:
Brand:
Chevrolet
Accessory Cargo Net T-Bolts Loose
Model:
Model Year:
from
Bolt EV
2017
Bolt EUV
2022
VIN:
to
from
to
2023
—
—
Engine:
Transmission:
All
All
Involved Region or Country
North America, Brazil, Middle East, GM Korea Company
Additional Options (RPOs)
Equipped with Accessory Cargo Net (RPO W2D)
Condition
Some customers or technicians, upon installation of the accessory cargo net, may find
the T-bolts that are secured to the side panels will not tighten securely or pull out of the
metal hole.
Cause
This may be due to the holes stamped in the metal on the side panels may have been
stamped too large for the coarse threaded T bolts.
Correction
Insert Riv-Nuts and fine tread T-bolts to install cargo net.
Service Procedure
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
If you encounter a vehicle with the above concern,
complete the following steps:
4828889
1. Unclip the rear of the quarter lower rear trim panel
to gain access to the T-bolt hole.
Note: Use a standard 2 x 4 block as a wedge support
as illustrated above.
Copyright 2023 General Motors LLC. All Rights Reserved.
Page 2
November, 2023
Bulletin No.: 17-NA-220
2. Using a 23/64 drill bit, drill out existing hole for the
installation of Riv-Nut.
4828897
4828891
4. Reinstall the quarter lower rear trim panel.
4828899
4828895
3. Using the Kent Moore Riv-Nut installer
(B0-42151-8MM-KIT) or equivalent, insert and
expand the Riv-Nut into the newly drilled hole.
5. Install fine threaded T-bolt into new Riv-Nut and
tighten.
Parts Information
Description
Part
Number
Qty
Riv-Nut
11518908
2
T-Bolt
92224547
2
Bulletin No.: 17-NA-220
November, 2023
Page 3
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor
Operation
Description
Labor Time
0580268*
Installation of Accessory
Cargo Net T Bolts
0.6 hr
*This is a unique Labor Operation for bulletin use only.
Version
2
Modified
Released July 10, 2017
Revised November 17, 2023 – Added the 2018-2023 Model Years to Bolt EV, Added Bolt
EUV model, updated Involved Region or Country section, added the Important statement
and warranty coverage statement.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION


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