S2308000122

Case Number: S2308000122
Release Date: October 2023
Symptom/Vehicle Issue: Vehicle is a no crank/no start with the following DTCs, as well as a no
crank/no start condition: U0164, U0140, U0151, U0155
Technician Observation: The customer may complain of a no crank/no start condition. The
technician observed the following DTCs, as well as a no crank/no start condition: U0164, U0140,
U0151, U0155.
Discussion: Use the available BUS wiring diagrams in Service Library (SL) to trace the involved
BUS harness circuits for the module that has set the DTC. Inspect the component and circuit inline
connectors visually for any signs of loose, spread or pushed-out terminals for the involved BUS.
Locate the inline XY236A, which is on the passenger side underneath the radiator reservoir. Inspect
for fully seated and locked conditions. Verify the bail is fully seated to the connector.
If a loose connection is found, repair it by fully seating the connector.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechConnect, eCONTACT or Service Library
entry if no solution is found.
Stellantis US LLC
Version 4.5 07/22/2022
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechConnect, eCONTACT or Service Library
entry if no solution is found.
Stellantis US LLC
Version 4.5 07/22/2022