16-NA-222

Service Bulletin Details

Public Details for: 16-NA-222

This bulletin provides information on engine concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.


- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -

Models from 2018
2018 BUICK CASCADA
2018 BUICK ENCLAVE
2018 BUICK ENCORE
2018 BUICK ENVISION
2018 BUICK LACROSSE
2018 BUICK REGAL
2018 BUICK REGAL TOURX
2018 CADILLAC ATS
2018 CADILLAC ATS-V
2018 CADILLAC CT6
2018 CADILLAC CTS
2018 CADILLAC CTS-V
2018 CADILLAC ESCALADE
2018 CADILLAC ESCALADE ESV
2018 CADILLAC XT4
2018 CADILLAC XT5
2018 CADILLAC XTS
2018 CHEVROLET 3500
2018 CHEVROLET 4500
2018 CHEVROLET 4500HD
2018 CHEVROLET 4500XD
2018 CHEVROLET 5500HD
2018 CHEVROLET 5500XD
2018 CHEVROLET C3500
2018 CHEVROLET CAMARO
2018 CHEVROLET CAPRICE
2018 CHEVROLET CAPTIVA
2018 CHEVROLET CITY EXPRESS
2018 CHEVROLET COLORADO
2018 CHEVROLET CORVETTE
2018 CHEVROLET CRUZE
2018 CHEVROLET EQUINOX
2018 CHEVROLET EXPRESS
2018 CHEVROLET EXPRESS CUTAWAY VAN
2018 CHEVROLET G4500
2018 CHEVROLET IMPALA
2018 CHEVROLET LOW CAB 3500
2018 CHEVROLET LOW CAB FORWARD 6500
2018 CHEVROLET MALIBU
2018 CHEVROLET MALIBU HYBRID
2018 CHEVROLET N300
2018 CHEVROLET S10
2018 CHEVROLET SILVERADO 1500
2018 CHEVROLET SILVERADO 2500
2018 CHEVROLET SILVERADO 3500
2018 CHEVROLET SILVERADO LT
2018 CHEVROLET SONIC
2018 CHEVROLET SPARK
2018 CHEVROLET SS
2018 CHEVROLET SUBURBAN
2018 CHEVROLET TAHOE
2018 CHEVROLET TRAILBLAZER
2018 CHEVROLET TRAVERSE
2018 CHEVROLET TRAX
2018 CHEVROLET VOLT
2018 GMC ACADIA
2018 GMC CANYON
2018 GMC G3500
2018 GMC SAVANA
2018 GMC SAVANA 2500
2018 GMC SAVANA 3500
2018 GMC SIERRA 1500
2018 GMC SIERRA 2500
2018 GMC SIERRA 3500
2018 GMC SIERRA DENALI
2018 GMC TERRAIN
2018 GMC YUKON
2018 GMC YUKON DENALI
2018 GMC YUKON DENALI XL
2018 GMC YUKON XL
Models from 2013
2013 BUICK ENCLAVE
2013 BUICK ENCORE
2013 BUICK LACROSSE
2013 BUICK LESABRE
2013 BUICK REGAL
2013 BUICK VERANO
2013 CADILLAC ATS
2013 CADILLAC CT6
2013 CADILLAC CTS
2013 CADILLAC ESCALADE
2013 CADILLAC ESCALADE ESV
2013 CADILLAC ESCALADE EXT
2013 CADILLAC ESCALADE HYBRID
2013 CADILLAC SRX
2013 CADILLAC XT5
2013 CADILLAC XTS
2013 CHEVROLET AVALANCHE
2013 CHEVROLET AVALANCHE 1500
2013 CHEVROLET AVALANCHE 2500
2013 CHEVROLET CAMARO
2013 CHEVROLET CAPRICE
2013 CHEVROLET CAPRICE POLICE PURSUIT
2013 CHEVROLET CAPTIVA
2013 CHEVROLET CAPTIVA SPORT
2013 CHEVROLET COLORADO
2013 CHEVROLET CORVETTE
2013 CHEVROLET CRUZE
2013 CHEVROLET EQUINOX
2013 CHEVROLET EXPRESS
2013 CHEVROLET EXPRESS CUTAWAY
2013 CHEVROLET EXPRESS CUTAWAY VAN
2013 CHEVROLET IMPALA
2013 CHEVROLET MALIBU
2013 CHEVROLET MALIBU ECO
2013 CHEVROLET SILVERADO 1500
2013 CHEVROLET SILVERADO 2500
2013 CHEVROLET SILVERADO 3500
2013 CHEVROLET SONIC
2013 CHEVROLET SPARK
2013 CHEVROLET SUBURBAN
2013 CHEVROLET TAHOE
2013 CHEVROLET TAHOE HYBRID
2013 CHEVROLET TAHOE POLICE PURSUIT
2013 CHEVROLET TRAILBLAZER
2013 CHEVROLET TRAVERSE
2013 CHEVROLET TRAX
2013 CHEVROLET VOLT
2013 GMC ACADIA
2013 GMC CANYON
2013 GMC ENVOY
2013 GMC SAVANA
2013 GMC SAVANA 1500
2013 GMC SAVANA 2500
2013 GMC SAVANA 3500
2013 GMC SIERRA 1500
2013 GMC SIERRA 2500
2013 GMC SIERRA 3500
2013 GMC SIERRA DENALI
2013 GMC TERRAIN
2013 GMC TOPKICK
2013 GMC YUKON
2013 GMC YUKON DENALI
2013 GMC YUKON DENALI XL
2013 GMC YUKON HYBRID
2013 GMC YUKON XL
2013 GMC YUKON XL 2500
Models from 2011
2011 BUICK ENCLAVE
2011 BUICK LACROSSE
2011 BUICK LUCERNE
2011 BUICK REGAL
2011 CADILLAC CTS
2011 CADILLAC CTS-V
2011 CADILLAC DTS
2011 CADILLAC ESCALADE
2011 CADILLAC ESCALADE ESV
2011 CADILLAC ESCALADE EXT
2011 CADILLAC ESCALADE EXT 1500
2011 CADILLAC ESCALADE HYBRID
2011 CADILLAC SRX
2011 CADILLAC STS
2011 CHEVROLET AVALANCHE
2011 CHEVROLET AVALANCHE 1500
2011 CHEVROLET AVEO
2011 CHEVROLET CAMARO
2011 CHEVROLET CAPRICE
2011 CHEVROLET CAPTIVA
2011 CHEVROLET CAPTIVA SPORT
2011 CHEVROLET COLORADO
2011 CHEVROLET CORVETTE
2011 CHEVROLET CORVETTE ZR1
2011 CHEVROLET CRUZE
2011 CHEVROLET EQUINOX
2011 CHEVROLET EXPRESS
2011 CHEVROLET EXPRESS 1500
2011 CHEVROLET EXPRESS 2500
2011 CHEVROLET EXPRESS CUTAWAY VAN
2011 CHEVROLET G VAN BUS
2011 CHEVROLET HHR
2011 CHEVROLET IMPALA
2011 CHEVROLET MALIBU
2011 CHEVROLET SILVERADO 1500
2011 CHEVROLET SILVERADO 2500
2011 CHEVROLET SILVERADO 3500
2011 CHEVROLET SONIC
2011 CHEVROLET SUBURBAN
2011 CHEVROLET SUBURBAN 1500
2011 CHEVROLET SUBURBAN 2500
2011 CHEVROLET TAHOE
2011 CHEVROLET TAHOE HYBRID
2011 CHEVROLET TAHOE POLICE PURSUIT
2011 CHEVROLET TRAVERSE
2011 CHEVROLET VOLT
2011 CHEVROLET W-SERIES
2011 GMC ACADIA
2011 GMC CANYON
2011 GMC ENVOY
2011 GMC SAVANA
2011 GMC SAVANA 1500
2011 GMC SAVANA 2500
2011 GMC SAVANA 3500
2011 GMC SIERRA 1500
2011 GMC SIERRA 2500
2011 GMC SIERRA 3500
2011 GMC SIERRA DENALI
2011 GMC TERRAIN
2011 GMC TOPKICK
2011 GMC YUKON
2011 GMC YUKON DENALI
2011 GMC YUKON DENALI XL
2011 GMC YUKON HYBRID
2011 GMC YUKON XL
2011 GMC YUKON XL 1500
2011 GMC YUKON XL 2500
Models from 2010
2010 BUICK ENCLAVE
2010 BUICK LACROSSE
2010 BUICK LUCERNE
2010 BUICK REGAL
2010 CADILLAC CTS
2010 CADILLAC CTS-V
2010 CADILLAC DTS
2010 CADILLAC ESCALADE
2010 CADILLAC ESCALADE ESV
2010 CADILLAC ESCALADE EXT
2010 CADILLAC ESCALADE EXT 1500
2010 CADILLAC ESCALADE HYBRID
2010 CADILLAC SRX
2010 CADILLAC STS
2010 CHEVROLET AVALANCHE
2010 CHEVROLET AVALANCHE 1500
2010 CHEVROLET AVEO
2010 CHEVROLET C4500
2010 CHEVROLET CAMARO
2010 CHEVROLET CAPTIVA
2010 CHEVROLET CAPTIVA SPORT
2010 CHEVROLET COBALT
2010 CHEVROLET COBALT SS
2010 CHEVROLET COLORADO
2010 CHEVROLET CORVETTE
2010 CHEVROLET CORVETTE ZR1
2010 CHEVROLET CRUZE
2010 CHEVROLET EQUINOX
2010 CHEVROLET EXPRESS
2010 CHEVROLET EXPRESS 1500
2010 CHEVROLET EXPRESS 2500
2010 CHEVROLET EXPRESS 3500
2010 CHEVROLET EXPRESS CUTAWAY VAN
2010 CHEVROLET G VAN BUS
2010 CHEVROLET HHR
2010 CHEVROLET IMPALA
2010 CHEVROLET MALIBU
2010 CHEVROLET MALIBU HYBRID
2010 CHEVROLET MONTE CARLO
2010 CHEVROLET SILVERADO 1500
2010 CHEVROLET SILVERADO 2500
2010 CHEVROLET SILVERADO 3500
2010 CHEVROLET SUBURBAN
2010 CHEVROLET SUBURBAN 1500
2010 CHEVROLET SUBURBAN 2500
2010 CHEVROLET T SERIES
2010 CHEVROLET TAHOE
2010 CHEVROLET TAHOE HYBRID
2010 CHEVROLET TAHOE POLICE PURSUIT
2010 CHEVROLET TRAVERSE
2010 CHEVROLET W-SERIES
2010 CHEVROLET W3500
2010 CHEVROLET W4500
2010 CHEVROLET W5500
2010 GMC ACADIA
2010 GMC CANYON
2010 GMC ENVOY
2010 GMC SAVANA
2010 GMC SAVANA 1500
2010 GMC SAVANA 2500
2010 GMC SAVANA 3500
2010 GMC SIERRA 1500
2010 GMC SIERRA 2500
2010 GMC SIERRA 3500
2010 GMC SIERRA DENALI
2010 GMC T7500
2010 GMC TERRAIN
2010 GMC TOPKICK
2010 GMC YUKON
2010 GMC YUKON DENALI
2010 GMC YUKON DENALI XL
2010 GMC YUKON HYBRID
2010 GMC YUKON XL
2010 GMC YUKON XL 1500
2010 GMC YUKON XL 2500
Bulletin No.:
Service Bulletin
Date:
16-NA-222
February, 2024
INFORMATION
Subject:
Information for Engine Concerns Resulting from Lack of Scheduled Maintenance,
Improper Service or Aftermarket Calibrations (Gasoline Engines Only)
Brand:
Model:
Model Year:
from
to
VIN:
from
to
—
—
Engine:
Transmission:
All
—
Buick
Cadillac
Chevrolet
GM Passenger Cars
and Trucks
2024 and Prior
GMC
Involved Region or Country
North America, Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru,
Uruguay, Venezuela, Europe, Uzbekistan, Russia, Middle East, Iraq, Israel, Palestine,
Japan, Cadillac Korea (South Korea), GM Korea Company, China, Taiwan, Thailand,
Singapore, Philippines, Egypt, Other Africa, South Africa
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
Information
Notice: Engines that are repaired for the conditions
outlined in this bulletin should not be considered
warranty. Any warranty claims submitted with these
conditions may be debited.
Debits will be issued for the following reasons per the
Service Policies and Procedures Manual:
• Failure or damage due to vehicle use, wear,
exposure, lack of maintenance, alterations or
improper servicing is not covered.
• Non-Return of Parts.
• Inspection Results by WPC.
Copyright 2024 General Motors LLC. All Rights Reserved.
Please refer to the latest version of Service Bulletin
#99-00-89-019: Global Warranty Management (GWM)
Warranty Parts Center (WPC) Parts Return Program for
more information.
Following the recommended vehicle maintenance
schedule is required in order to reduce the possibility of
engine oil sludge build-up, contamination and/or any
other conditions that may result in poor engine
performance and/or internal engine damage.
Following proper service procedures is necessary to
reduce the risk of foreign debris entering the engine,
which may also cause poor engine performance or
internal damage.
Page 2
February, 2024
Bulletin No.: 16-NA-222
Conditions/Symptoms
Conditions That May Result from not Following
Scheduled Maintenance
Oil filter blocked by debris and oil sludge.
4543496
Note: Using care, some oil filters may need to be cut
open in order to validate the condition of the filter.
•
On vehicles equipped with an oil filter cartridge,
inspect the cap (1) for sludge.
• Oil filter pleats (2) with heavy debris or sludge.
• Damage, holes, tears, improper installation, or
missing seals (3).
For additional information, refer to the latest version of
Service Bulletin #10-06-01-003: Diagnostic Information
on Internal Engine Noise or Damage After Oil Filter
Replacement.
Sludge build up in the bottom of the oil pan.
Bulletin No.: 16-NA-222
February, 2024
Page 3
4543483
•
•
•
Sludge (1) or debris found in the bottom of the pan
blocking the pick-up tube (2) screen.
Light debris in the oil pump pick-up tube screen is
normal, from normal engine wear.
Some determination must be used to validate
what is or what is not considered normal wear.
The valve covers blocked at the engine breather,
vacuum, or oil return ports.
4544568
•
•
•
4543670
•
•
The rockers and rocker oil supply ports (1)
blocked.
The return ports blocked by sludge (2).
Sludge build up on the camshaft (2) and camshaft
caps (1).
Scratches or gouges on the journals or lobes (3) of
the camshaft causing a low or loss of oil pressure
condition.
Lack of oil on the lifter tappet creating ticking
noise.
Page 4
February, 2024
Bulletin No.: 16-NA-222
4543465
•
Foreign debris bypassing the air filter and/or the
air filter housing outlet ducts.
• Faulty installation of the air filter in the air box
housing causing the dirt and debris (2) to enter the
combustion chamber.
• Damage to the piston and the piston cylinder
wall (1).
Main and rod bearing damage caused by foreign
debris.
4548494
•
•
Sludge (2) build up on the camshaft position
actuator solenoids.
Debris (1) on solenoid screen may cause engine
performance concerns.
Conditions that May Result from Improper Service
Improper installation of the air filter into the air filter
housing or the use of aftermarket air filter.
4543396
•
•
•
Dust and debris on the crankshaft, crankshaft
bearings, rods (1) or rod bearings (2) caused the
chrome finish of the journals to prematurely wear
away causing the clearance to increase, possibly
causing low oil pressure or a knocking noise.
Scratches or gouges on the journals result in low
or loss of oil pressure condition.
Possible previous engine repair may result in
some debris entering the engine through open
ports that are normally sealed or closed off.
Bulletin No.: 16-NA-222
February, 2024
For additional information, refer to the latest version of
Service Bulletin #00-06-01-012: Use of Surface
Conditioning Disks When Cleaning Engine Gasket
Sealing Surfaces and/or Reused Engine Parts.
Engine Block Damage caused by Foreign Debris,
Dirt, or Coolant Left in the Cylinder Head Bolt Holes
6407761
The engine block may be cracked or damaged if debris,
dirt, or coolant is left in the cylinder bolt holes of the
block, or if the threads are damaged when installing the
head bolts during any service repair that requires
removal, installation, or replacement of the cylinder
head. (See GenV engine photos below as example).
The head bolt holes in the block are being damaged
due to coolant, dirt, or debris being present in head bolt
holes during cylinder head installation during a repair,
or when re-assembling the engine for core return.
If coolant, dirt, or debris is present in the bolt holes
during assembly, the foreign material will create a
hydro-lock condition that will over-pressurize the
casting column of the threaded hole in the block,
causing the casting to break as shown in the graphic
above.
Page 5
Page 6
February, 2024
Bulletin No.: 16-NA-222
Conditions That May Result from Aftermarket
Calibrations
Incorrect calibrations or modifications that may
cause engine damage.
4547308
•
Piston damage (1) caused by a pre-detonation
lean event.
• Improper engine warm up creates excessive heat
to the piston causing them to seize to the cold
cylinder walls cracking the piston lands (2).
• Aftermarket cold air filter, air filter housing and
intake system not allowing proper engine
warm up.
Note: Service Bulletin #09-06-04-026 is for all gasoline
engines only.
For additional information, refer to the latest version of
Service Bulletin #09-06-04-026: (gasoline engines only)
Identifying Non-GM (Aftermarket) Engine Calibrations
for Gasoline Engines Using Tech 2 or GDS 2.
Debits will be issued for the following reasons:
• Failure or damage due to vehicle use, wear,
exposure, lack of maintenance, alterations or
improper servicing is not covered.
• Non-Return of Parts.
• Inspection Results by WPC.
Please refer to the latest version of Service Bulletin
#99-00-89-019: Global Warranty Management (GWM)
Warranty Parts Center (WPC) Parts Return Program for
more information.
Bulletin No.: 16-NA-222
February, 2024
Page 7
Version
11
Modified
Revised August 31, 2017 – Added the 2018 Model Year.
Revised May 01, 2018 – Added a Note in Aftermarket Calibrations section for V8 and
HFV6 gas engines.
Revised July 23, 2018 – Added the 2019 Model Year, first bullet in Notice under
Information and additional bulletin reference information in text after the Note under
Conditions That May Result From Aftermarket Calibrations.
Revised June 25, 2019 – Added the 2020 Model Year.
Revised October 23, 2020 – Added the 2021 Model Year and updated the Involved
Region or Country section.
Revised January 06, 2022 – Added the 2022 Model Year.
Revised September 09, 2022 – Added the 2023 Model Year and an Important statement
above Information.
Revised March 17, 2023 – Added the 2024 Model Year.
Revised August 10, 2023 - Added Engine Block Damage section.
Revised February 07, 2024 – Added Gasoline Engines Only to Subject and changed V6
and V8 Information to All Engines under Conditions That May Result from Aftermarket
Calibrations section.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.