DC 60E2_60E5_EXP

Service Bulletin Details

Public Details for: DC 60E2_60E5_EXP

In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Updated expiration date.


- 2019 - 2018 - 2017 - 2016 - 2015 -

VOLKSWAGEN DEALER COMMUNICATION
Campaign Expiration Dates Extended for Service Actions 60E2 & 60E5 / Front Sunroof
Drain Cleaning & Modification
This notice is for:
Date:
Campaign expiration
dates have been
updated:
All Dealer Personnel
February 27, 2024
This is to inform you that the expiration date has been extended to March 28, 2024, for
the following service actions:
•
•
Service Action 60E2 / Front Sunroof Drain Cleaning & Modification
Service Action 60E5 / Front Sunroof Drain Cleaning & Modification
Please keep the new expiration dates in mind when scheduling owner appointments for
these service actions.
All work under these service actions must be completed on or before March 28, 2024, in
order to be eligible for payment.
Claims must be submitted in SAGA by April 27, 2024. After this date, claims will no longer
be accepted in the system and no further payments will be made.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
60E2/60E5 NEWEXP_20240227


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