Product Notice

Product Notice
Date: February 15, 2024
Contact Number: 734-384-7898
Contact Name(s): Tenneco / DRiV Warranty
Products
Part Number(s): 2674219
Product Name: NAPA Chassis Control Arm Bushing
Reason / Process For Return
Our records indicate that we shipped you the above product that does not conform to our quality standards.
This is not a safety issue. This letter authorizes the return of NAPA Chassis (NCP) part number 2674219
where there is only 1 bushing per box. Please return product with only 1 bushing per box. Product with 2
bushings per box are correct and should NOT be returned.
1. Please return inventory of part number 2674219 that contain only 1 bushing per box.
2. UAP DCs should consolidate Store and DC inventory into a single return.
3. Email [email protected] with the number of units being returned, reference RGA 29903 in the
subject line.
4. The warranty department will then issue call tags to return the product to below address. After the
shipping label is received, contact the appropriate carrier. Ship affected product to the address below
and ensure all boxes are marked with RGA 29903.
Newell Return Center (DRiV Inc.)
RGA # 29903
6390 Kestrel Road
Mississauga, ON L5T 1Z3
5. Credit will be issued to your account upon receipt of returned product.
6. Order replacement product as needed.
If you have any questions, please call 734-384-7898 and speak with a Warranty CSR.
Visual Aid
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