ATI&03262024905
Service Bulletin Details
Public Details for: ATI&03262024905
Dealer message - american honda motor co., inc. (ahm) is searching for certain 2019-2022 accord fhevs with a customer complaint of the malfunction indicator light (mil) on with the dtc p030x (cylinder misfire detected) stored. Customer may
Models from 2022
2022 HONDA ACCORD HYBRID |
Models from 2021
2021 HONDA ACCORD HYBRID |
Models from 2020
2020 HONDA ACCORD HYBRID |
Models from 2019
2019 HONDA ACCORD HYBRID |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 03 From Technical Information & Support Group Subject Request for Visit: 2019-2022 Accord FHEV MIL On w/ DTC P030X (ACTION REQ’D) 26 2024 Expires on 04 09 2024 PRIORITY/ACTION REQUIRED To: From: RE: All Honda Service Managers/Advisors Technical Information & Support Group Request for Visit: 2019-2022 Accord FHEV MIL On w/ DTC P030X Stored (ACTION REQUIRED) This message is solely directed to Honda dealership personnel; please handle it accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Advisors. Background American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 Accord FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Vehicle must be under the 5-year/60K-mile Powertrain Limited Warranty. 2. Must have one of the following DTCs stored: P0300 (Random Misfire Detected) P0301 (No.1 Cylinder Misfire Detected) P0302 (No.2 Cylinder Misfire Detected) P0303 (No.3 Cylinder Misfire Detected) P0304 (No.4 Cylinder Misfire Detected) 3. Head Gasket coolant leak to cylinder has been confirmed by performing borescope inspection or pressure test. 4. No prior cylinder head removal and/or head gasket replacement. Action Required If a vehicle matching the qualifiers above comes into your dealership, please e-mail Technical Information & Support (TIS) at [email protected], or call us at 800-880-1072 (Monday-Friday, 7am-5pm PST). TIS will need to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2024) 2. Model Name (e.g. Accord) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage 5. DPTS# As a gesture of appreciation to the dealer personnel who identify and report a vehicle that meets the qualifiers, is accepted as a candidate and is the subject of a successful Dealer Visit/Parts Collection/Info Collection, AHM will provide the referring personnel with a VISA gift card. Technical Information & Support (TIS) will provide additional information if this situation applies. Thank you. American Honda Motor Co., Inc. Page 1 of 1