22-NA-038
Service Bulletin Details
Public Details for: 22-NA-038
This warranty bulletin provides information on customer concern not duplicated (ccnd) labor operation numbers.
Models from 2025
2025 BUICK ENCLAVE |
2025 BUICK ENCORE |
2025 CADILLAC CT5 |
2025 CHEVROLET EQUINOX |
2025 CHEVROLET TRAILBLAZER |
2025 CHEVROLET TRAX |
2025 GMC HUMMER EV |
2025 GMC TERRAIN |
Models from 2024
Models from 2023
Models from 2022
Service Bulletin Bulletin No.: 22-NA-038 Date: April, 2024 WARRANTY ADMINISTRATION Subject: Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers Brand: Model: Buick GM Passenger Cars and Trucks (Except Chevrolet Low Cab Forward Medium Duty Models) Cadillac Chevrolet GMC Model Year: VIN Breakpoint: from to from to 2022 2025 — — Engine: Transmission: — — For 2021 Model Year and Prior GM Passenger Cars and Trucks (Except Chevrolet Low Cab Forward Medium Duty Models), refer to the latest version of Corporate Bulletin Number 06-00-89-026. Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. Involved Region or Country North America, Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Europe, Uzbekistan, Middle East, Iraq, Israel, Palestine, Japan, Cadillac Korea (South Korea), GM Korea Company, China, Taiwan, Philippines, Australia/New Zealand, Egypt, Other Africa Information Below is the list of the labor operations and descriptions for "Customer Concern Not Duplicated/Verified" (CCND) conditions, guidelines, and examples of Proper and Improper usages. These CCND Labor Codes are utilized by GM to understand emerging issues through the voice of the customer. Copyright 2024 General Motors LLC. All Rights Reserved. For complete policies involving the use of CCND labor operations, please refer to the GM Service Policies & Procedures Manual. These CCND Labor Codes have been streamlined and all can be found in the Labor Time Guide