2002 CHEVROLET SierraChevrolet Sierra 2002

Vehicle Details: Investigations, Consumer Complaints, Service Bulletins

Below you will find all available information on the 2002 CHEVROLET Sierra.

ManufacturerKnown WMI(s)Fuel Type
CHEVROLET
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NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SB-10-08-50-003B - SEATS:FRONT ASSEMBLY:HEAD RESTRAINT: General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint. *pe
  • 3170E - INTERIOR LIGHTING: Ipc, interior lights and/or headlamps flicker. *ak fb2
  • 3364 - POWER TRAIN:AXLE ASSEMBLY: Rear axle retainer button breakage. *eh
  • 030236002 - STEERING: Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh
  • 000235003 - STEERING: Clunking noise under hood and can be felt in steering wheel. *eh updated *eh updated. *kb
  • 3232 - ENGINE AND ENGINE COOLING: Misfire at idle cold and possible P0171 and or P0174. *eh
  • 3188 - SUSPENSION:REAR: Squeak noise from rear leaf springs. *eh
  • 3121A - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Exhaust vibration resonance or moan 99-05 full size trucks and utility vehicles with gen 3 v-8 engines. *tc
  • 052103 - POWER TRAIN: Essential tools for servicing the allison transmission. These tools include a four-wheel drive spanner nut wrench, rear bearing puller legs, digital depth micrometer and a rear bearing installer. These tools are required to replace a cr
  • 020604059 - ENGINE AND ENGINE COOLING:ENGINE: Engine runs rough, service engine soon light on, diagnostic trouble codes P0300 or P0335 set. *tt
  • 010864014 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Subject regarding door manual lock lever disengages from door trim panel (repair lock lever) *jg
  • 010864015 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Subject regarding front and rear side door access door noise (replace door check link). *jg
  • 010864015 - STRUCTURE:BODY:DOOR : Information regarding front and rear side access door noise. *yh
  • 010864014 - STRUCTURE:BODY:DOOR : Subject on door manual lock lever disengages from door trim panel. *yh
  • 270901 - SUSPENSION: Some vehicles equipped with 4-wheel drive extended cab and short bed may experience a bump or clunk on stop or acceleration. *slc
  • 190901 - EQUIPMENT: Customers may complain on certain models including 2002 gmc/chev truck c3 and 2001 chevrolet truck c3 the secondary information center screen going blank and the on/off button not restoring the display. *slc
  • 180901 - STRUCTURE:BODY: Customers may complain that their center console lock is not operational. *slc
  • 100901 - SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP: Vehicles may experience the brake system warning light not illuminating. *slc
  • 160801 - STRUCTURE:BODY:DOOR : Subject regarding new door check link. *jg
  • 130801 - UNKNOWN OR OTHER: Information regarding customer enhancements. *jg
  • 200801 - POWER TRAIN:AUTOMATIC TRANSMISSION: Information regarding revised transmission calibration to address driveline growl or prop shaft ring noise. *jg
Known Recall Investigations
  • Brake line corrosion failure investigation # EA11001

    On january 11, 2011, odi opened ea11-001 to investigate allegations of premature brake line corrosion failure in model year (my) 1999 through 2003 general motors (gm) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the united states that nhtsa has viewed as salt states for investigations of corrosion related issues:connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin.The subject vehicles represent the first five mys of gms gmt800 platform production, of which approximately 2,038,504 vehicles were sold in salt states (the subject vehicles).The gmt800 platform includes the following vehicles:1999-2007 chevrolet silverado and gmc sierra 1500, 2500 and 3500 series pick-up trucks; 2000-2006 chevrolet suburban, chevrolet tahoe and gmc yukon sport utility vehicles; and 2002-2006 cadillac escalade and chevrolet avalanche sport-utility vehicles.General motors produced a total of approximately 10,427,062 gmt800 vehicles for sales in the united states, including almost 5 million that were sold in salt states.Although there are over 60 different brake pipe routing configuration used in gmt800 vehicles, with the exception of the rear crossover pipes in my 200x-2007 vehicles that changed from rear disc to drum brakes, all of the vehicles use brake pipes from the same supplier with a common double-wall, brazed steel pipe design with a combination of hot dip zinc-aluminum corrosion protection coating and aluminum paint outer layer known in the industry as algal (astm-b750). Odi analysis of field data regarding gmt800 vehicles identified a total of 3,645 complaints of brake pipe corrosion failures, including 107 alleging crashes, and 40 injuries.Though only 20% of total gmt800 production, due to age and region the subject vehicles account for a disproportionate share of the failure experience; with 2,702 of the complaints (75%), 88 of the crashes (82%) and 20 of the injuries (50%) reported in those vehicles.Analysis of the complaints showed strong correlations to vehicle age and region.For vehicles with less than 8 years of service, the complaint rates were minimal for all regions.In the salt states the failure rates begin to climb as the vehicles advance in age, particularly in the northeast corner of the united states.The complaint rates in the salt states go from less than 0.1 incident per thousand vehicles (iptv) at 7 years in service to over 1.0 iptv after the 12th year of service for the subject pickup trucks and utility vehicles.Most of the failures reported to odi occurred in vehicles with more than 10 years in service.Odi’s investigation did not identify any specific defect conditions that were causing or contributing to the brake pipe failures.Nor did the analysis isolate the problem to any subject vehicle sub-populations when analyzed by vehicle type or production range.The investigation found that vehicles experiencing brake pipe corrosion failures were likely to have general patterns of excessive corrosion on the majority of the brake pipe assembly and appear to be occurring due to expected wear out for the brake pipe coating material used in the subject vehicles and the environmental conditions in severe corrosion states.A safety-related defect has not been identified at this time.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.For additional information, see the closing report in the investigation document file.

  • Parking brake failure investigation # DP05009

    There is no summary currently available

  • Unwanted low-speed abs activation investigation # PE05020

    In a letter dated august 29, 2005, gm notified odi that it was recalling certain model year 1999 through 2002 c/k pickup trucks and sport utility vehicles to correct a problem with anti-lock brake system (abs) wheel speed sensor corrosion that may result in unwanted abs activation and extended stopping distances during low-speed braking (recall 05v-379).Gms recall covers approximately 804,000 vehicles currently registered in the following 14 "salt-belt" states:connecticut, illinois, indiana, massachusetts, maine, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, and west virginia.The recall procedure will involve removing the sensor, cleaning the mounting surface, applying a rust inhibitor (zinc-x) to the surface, and reinstalling the sensor.If necessary, the sensor will be replaced. The population and failure report data given in this resume are for the full region that has been considered by odi as the "salt-belt."that includes delaware, iowa, maryland, minnesota, missouri, wisconsin and the district of columbia in addition to the 14 states included in 05v-379.The states covered by gms recall have the highest incident rates for the subject condition, accounting for 91% of the incidents, but only 24% of subject vehicle sales in the united states.Odis analysis determined that 840 of the complaints, 244 of the crashes, and 16 of the injuries identified in this investigation occurred in those states.The resulting incident and crash rates are 96.2 and 28.0 per 100,000 vehicles respectively (note:rates are based on vehicle sales, not registered vehicles). The corresponding numbers in the excluded portions of the "salt-belt" are 399,000 vehicles, 81 incidents (20.3 per 100,000 vehicles), 3 crashes, and no injuries.The statistics in the remaining 30 states are 2,406,000 vehicles, 168 incidents (7.0 per 100,000 vehicles), 31 crashes, and one injury.Gm and odi are continuing to monitor the problem experience in states that are not included in the recall.Gm will provide odi with updated complaint, field report, and warranty data in november 2005.Odi and gm will review that data and assess the appropriateness of the current scope of the recall at that time.

  • Hydraulic pump failres investigation # EA04012

    There is no summary currently available

  • Parking brake failure investigation # EA04011

    In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.According to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.Gms action covers an estimated total of 142,585 vehicles.Dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. A total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.These included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.Odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.Though the conditions described in gms letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.This engineering analysis is closed. For additional information, see the attached closing report.

  • Tailgate cable breakage investigation # EA04005

    There is no summary currently available

  • Parking brake failure investigation # PE03057

    Odi opened pe03-057 to assess parking brake ineffectiveness in the subject vehicles.These vehicles are equipped with four wheel disc brakes that incorporate a single-shoe drum-in-hat parking brake independent of the service brakes.Complaint and warranty data indicate that the parking brake linings tend to wear out early in the life of the vehicle (at an average of 24 months in service), reducing the parking brake systems torque below that needed to immobilize the vehicle.Gm has attributed this accelerated wear to foreign material intrusion and a failure of the brake shoe to properly self-center within its brake drum.Effective with the start of my 2003 production, a newer reduced force hold-down clip was introduced to facilitate brake shoe disengagement from the drum surface.This part is also available at the service level for the my 1999-2002 vehicles.Gm has indicated that the paking brake is intended to operate in conjunction with the transmission to immobilze parked vehicles, and that in many cases, accelerated parking brake lining wear is caused by rough use, vehicle modifications, and driving with the parking engaged. Odi has upgraded the preliminary evaluation to an engineering analysis to gather further information concerning parking brake usage factors and the circumstances surrounding the seventeen reported vehicle crashes.

  • Steel wheel rim fracture investigation # PE03026

    There is no summary currently available

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20090421

Tl*the contact owns a 2002 chevrolet sierra. The contact stated that while driving less than 10 mph, the brake pedal extended to the floorboard when depressed. The contact had to use the emergency brake to stop the vehicle. The contact was informed by the dealer that the brake line needed to be repaired which was done at the contact's expense. The failure occurred again and the contact was told the brake line needed to be replaced again. The vehicle has been repaired for the third time. The failure mileage was approximately 60,000 and the current mileage was approximately 72,000. Updated 01/12/11*lj updated 03/28/11

NoNoN NoneNone20020324

Headlights are not bright enough, they barely extend 30 feet from vehicle. Dealer stated all 2002 models are designed that way.*ak *jb

Common OBD-II Error Codes
  • P0171 [1] System too Lean (Bank 1)
  • P0174 [1] System too Lean (Bank 2)
  • P0300 [1] Random/Multiple Cylinder Misfire Detected
  • P0335 [1] Crankshaft Position Sensor A Circuit Malfunction

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