Chevrolet W3500 2001
Vehicle Details: Investigations, Consumer Complaints, Service Bulletins
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Frequently Asked Questions
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Where is the 2001 CHEVROLET W3500 produced?
- The 2001 CHEVROLET W3500 is produced in Novi Michigan, United States (usa).
NHTSA Mandated Recalls
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
- 16-NA-383 - ENGINE AND ENGINE COOLING: This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels shou
- 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 18-NA-099 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
- PI1394B - POWER TRAIN: This pi bulletin advises the technician on the proper way to install the pistons in an engine.
- 02-08-42-001J - EXTERIOR LIGHTING: This informational bulletin provides information for dealers/technicians on headlamp, tail lamp, license lamp or fog/driving lamp damage.
- Recalls - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Vehicle recalls
- PIT4864F - EQUIPMENT: Information on requests to add onstar bluetooth option.
- 23-NA-219 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on concerns or questions regarding installation of dealer installed accessories.
- PIC5588B - EQUIPMENT:ELECTRICAL: Programming and activation of replacement onstar modules.
- PIC5588A - EQUIPMENT:ELECTRICAL: Programming and activation of replacement onstar modules.
- 130089009 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Expanded availability for remanufacture and return (r&r) electronic control modules
- PIT5264B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Canadian customers unable to place calls and turn by turn inoperative in the united states.
- PIT5264 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Canadian customers unable to place calls in the united states
- 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
- 23-NA-153 - POWER TRAIN: The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 18-NA-073 - ENGINE AND ENGINE COOLING: This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 17-NA-073 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 01-08-42-001O - EXTERIOR LIGHTING: This service bulletin provides information for dealers/technicians on exterior lamp condensation and water leaks and replacement guidelines.
- 21-NA-124 - ENGINE AND ENGINE COOLING: This service bulletin provides diagnostic tips/steps on testing for possible evap leaks in the system to correct a customer concern of an mil illuminated with dtcs P0442 and/or P0455 set.
- 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 22-NA-205 - ELECTRICAL SYSTEM: This service bulletin provides information on module harvesting.
- 22-NA-195 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on handling requests for modifications to permanently import/export vehicles between the u.S. And canada.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 22-NA-181 - POWER TRAIN: This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
- 20-NA-065 - ENGINE AND ENGINE COOLING: This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of mil illuminated with multiple fuel trim and/or oxygen sensor codes set.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 15-NA-079 - COMMUNICATION:MANUFACTURER TELEMATICS: Onstar voice fallback number update
- PI0281D - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
- PI0281D - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
- 99-08-51-007F - WHEELS: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
- 99-08-51-007F - WHEELS: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
- 15-NA-079 - ELECTRICAL SYSTEM: Onstar? Voice fallback number update some customers may have received a letter from onstar? Stating that "we recently tried to provide a software update to the onstar? Hardware in your vehicle. However, your system could not be updated r
- 16NA383 - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels
- PIP5029G - ENGINE (PWS): This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
- PIC5491J - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
- PIT5485A - ELECTRICAL SYSTEM: This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
- PIT5485B - ELECTRICAL SYSTEM: This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
- PIT5389A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
- PIC5050A - EQUIPMENT:ELECTRICAL: This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to ca
- PIC4935E - ELECTRICAL SYSTEM: This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what th
- PI1394A - ENGINE (PWS): This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
- 000601012F - ENGINE (PWS): This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
- 16NA260 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibr
- PIC-4935-E - ELECTRICAL SYSTEM: This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what th
- PIC-5050-A - ELECTRICAL SYSTEM: This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to ca
- SB-10-08-50-003B - SEATS:FRONT ASSEMBLY:HEAD RESTRAINT: General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint. *pe
- 3170E - EXTERIOR LIGHTING:HEADLIGHTS: Ipc, interior lights and/or headlamps flicker. *ak fb2
- 04029 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: The exhaust valve stem may become deformed which could lead to valve train clatter noise. Customer satisfaction program. *tt
- 01069 - ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD: Voluntary emission recall involving the chassis harness connectors for the left and right post catalytic converter oxygen sensors at the engine harness are crossed-wired. *tt
- 01139 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emission recall bulletin 01069 regarding post 02 sensors cross wiring extension harness. *tt
Known Recall Investigations
Hydraulic pump shaft failures investigation # PE04004
The preliminary evaulation is being upgraded.During the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.Vaccuum brake booster vehicles are excluded.Odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.Therefore,odi has expanded the scope to include the additional model years.Odis is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.The ability of the operator to handle the dual failures is a concern. Further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.Dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.Odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails.
Most Recent Consumer Complaints and Accidents
| Crash | Fire | Towed | Injured | Deaths | Failure Date |
|---|
| No | No | N | None | None | 20050209 |
The vehicle was leaking hydraulic fluid, which made the ability to steer the vehicle difficult. Taken in for repair twice on the power steering but the problem still occurs. Manufacturer was contacted by consumer.