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Frequently Asked Questions
Are there recalls for the 2015 E-ONE Quest Ii?
- There are 13 recall(s) for the 2015 E-ONE Quest Ii, additional information is below.
NHTSA Mandated Recalls
Recall 144066 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
E-one incorporated (e-one) is recalling certain 2013-2019 typhoon and cyclone 2, 2013-2014 cyclone 3, 2014-2019 quest 2 and 2017 chsh emergency vehicles equipped with a cummins isl, l9, isx12, x12, isx15, or x15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time. e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began november 15, 2019. Owners may contact e-one customer service at 1-352-861-3612. Note: vehicles previously repaired under recall 18v-019 also need this recall remedy. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 157272 [USA]: A loss of hydraulic steering assist can increase the risk of a crash.
E-one incorporated (e-one) is recalling certain 2014-2019 cyclone ii, 2013-2014 and 2016-2019 typhoon, 2015-2017 quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist. e-one has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began august 28, 2019. Owners may contact e-one customer service at 1-352-861-3612. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 134958 [USA]: A wheel separation from the vehicle can increase the risk of a crash.
E-one incorporated (e-one) is recalling certain 2008-2015 e-one typhoon, cyclone ii, and quest ii vehicles, equipped with timoney independent front suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle. e-one will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on april 24, 2018. Owners may contact e-one customer service at 1-352-861-3612. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 127808 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time. e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on february 19, 2018. Owners may contact e-one customer service at 1-352-861-3612. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 128619 [USA]: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting. e-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on january 11, 2018. Owners may contact e-one customer service at 1-352-861-3612. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 134647 [USA]: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
E-one incorporated (e-one) is recalling certain 2015 cyclone ii and quest ii emergency vehicles, equipped with certain spicer d-series and e-series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen. e-one will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on october 5, 2017. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 123818 [USA]: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. The ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering. e-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on may 5, 2017. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 120358 [USA]: A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
E-one incorporated (e-one) is recalling certain model year 2014-2016 typhoon, quest, and cyclone fire trucks manufactured january 1, 2014, to october 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid. e-one will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall began on november 29, 2016. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 111749 [USA]: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
E-one incorporated (e-one) is recalling certain model year 2015-2016 cyclone ii, quest ii and typhoon emergency vehicles manufactured may 1, 2015, to march 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump. e-one will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on june 6, 2016. Owners may contact e-one customer service at 1-352-861-3612 or hale customer service at 1-800-533-3569. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 117445 [USA]: If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
E-one incorporated (e-one) is recalling certain model year 2014-2015 typhoon, cyclone ii, and quest emergency vehicles manufactured october 28, 2014, to august 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected. e-one will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. All affected vehicles have been repaired. Therefore an owner notification letter will not be issued for this recall campaign. The recall is expected to begin during november 2015. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 2016548 [Canada]: Accessories
On certain vehicles equipped with aerial devices, the hydraulic filter head for the hydraulic system may be defective. As a result, the filter head may flex under pressure, allowing the sealing o-ring to be pushed out, resulting in a fluid leak. This could cause reduced aerial/ladder performance, increased power requirements and could potentially result in damage to other hydraulically driven components. This could increase the risk of injury/damage to property. Correction: dealers will inspect the filter head and replace if necessary.
Recall 2018206 [Canada]: Wheels
On certain vehicles, a manufacturing problem could lead to the development of a fatigue crack in the front spindles. This could cause a spindle failure and result in the possible separation of a wheel from the vehicle, increasing the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the defective front spindles.
Recall 2017590 [Canada]: Accessories
On certain fire trucks, the retaining ring(s) in the relief valve assembly may not have been made using high grade stainless steel, causing it to deteriorate over time due to frequent exposure to water. If the retaining ring fails, the relief valve may break down and prevent the fire pump from building adequate pressure, which would increase the risk of injury during firefighting operations. Correction: dealers or certified technicians will inspect and replace the retaining ring(s) as necessary.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
No comms 2023-05 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for may 2023 for e-one incorporated.
No comms 2022-08 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for august 2022 for e-one incorporated.
No comms 2021-12 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for december 2021 for e-one incorporated.
MIC-EONE-090120 - EQUIPMENT: August 2020 tsb report for e-one, inc.
MIC-EONE-080320 - ENGINE AND ENGINE COOLING: Tsb report for july, 2020. One tsb was sent for the month of july. The tsb only applies to e-one chassis' with cummins export engines.
MIC-EONE030320 - EQUIPMENT: E-one, inc. Tsb report for the month of february 2020.
MIC-EONE 020420 - EQUIPMENT: E-one, inc. Tsb report for january 2020 sent 02/03/20 missing index of manufacturer (mfr) communications. This communication is to add that record.
2018-1048 - EQUIPMENT: E-one has identified that a large number of def tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin alon
2018-1047 - ELECTRICAL SYSTEM:WIRING: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new isspro gauge cluster. The
TSB2018-1043 - ELECTRICAL SYSTEM: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new isspro gauge cluster. The
2017-0962 - EQUIPMENT:MECHANICAL: Reyco granning ifs suspensions may include spacers made of incorrect material. This may cause shock mounting to become loose and rattle at the upper connection to the cradle