2020 ISUZU NPR XDIsuzu Npr Xd 2020

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 195596 [USA]: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
    Isuzu technical center of america, inc. (isuzu) is recalling certain 2015-2017 isuzu npr, reach, 2016-2020 isuzu npr xd, npr hd, nqr, 2016-2021 isuzu nrr, 2017-2020 chevrolet 4500xd, 4500hd, 5500hd, and 2020 chevrolet 5500xd vehicles. The u-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
    isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle u-bolt nuts, free of charge. The recall began on april 23, 2021. Owners may contact isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is v2103.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 150605 [USA]: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
    Isuzu technical center of america, inc. (isuzu) is recalling certain 2020 isuzu npr hd, npr xd, nqr and nrr and chevrolet 4500hd, 4500xd, 5500hd and 5500xd and 2019 isuzu npr hd gas, npr gas and chevrolet 4500 and chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
    isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began february 20, 2020. Owners may contact isuzu customer service at 1-866-441-9638 or chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is v2001.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 151252 [USA]: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
    Isuzu technical center of america, inc. (isuzu) is recalling certain 2017-2020 npr-hd, 2019-2020 npr-xd, nqr, nrr, chevrolet 4500hd, chevrolet 5500hd and chevrolet 5500xd, and 2020 chevrolet 4500xd vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
    isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began december 20, 2019. Owners may contact isuzu customer service at 1-866-441-9638 or chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is v1906.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021168 [Canada]: Suspension
    Issue: on certain trucks, the u-bolts that attach the rear axle to the suspension may not be properly tightened. As a result, the axle could slide back and separate from the propeller shaft. If this happens, there could be a sudden loss of power to the wheels. Safety risk: a loss of power to the wheels could increase the risk of a crash. Corrective actions: isuzu will notify owners by mail and instruct you to take your truck to a dealer to inspect and, if necessary, replace and tighten the rear axle u-bolt nuts.

  • Recall 2019586 [Canada]: Wheels
    Issue: on certain trucks, the lug nuts on the rear-outer wheels were not properly tightened during assembly. This could cause the nuts to loosen or fall off, and could result in a wheel separating from the vehicle. Safety risk: a wheel separation could increase the risk of a crash. A wheel that detaches from a vehicle could create a hazard for other drivers and nearby people. Corrective actions: isuzu will notify owners by mail and instruct you to take your truck to a dealer to inspect the rear-outer wheel lug nuts and tighten them or install new ones, as necessary.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • No comms 2024-03 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for march 2024 for isuzu motors limited.
  • WB23-X-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information with regards to the isuzu commercial vehicle (cv) service policies and procedures manual (sppm). The isuzu cv sppm (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to an
  • IB13-R-001G - UNKNOWN OR OTHER: This bulletin outlines the procedures for using the alpine exchange program (the "exchange program"). The exchange program must be used when any alpine radio or other component covered by this bulletin is repaired under warranty and may als
  • IB22-N-001 - EXTERIOR LIGHTING:TURN SIGNAL: We have received reports of the front turn signal lenses cracking on isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
  • WB13-X-001B - EQUIPMENT: Isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. We strongly recommend dealers follow these procedures in order to avoi
  • WB13-X-001A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. We strongly recommend dealers follow these procedures in order to avoi
  • IB09-X-004C - EQUIPMENT: The isuzu commercial truck of america (icta) service technical assistance center (tac) provides diagnostic support to isuzu dealer technicians repairing isuzu vehicles in and out of vehicle warranty. A tac case number will be issued solely
  • IB09-X-002B - EQUIPMENT: The following is a list of the isuzu-recommended threebond product part numbers identified in the various isuzu workshop manuals and bulletins. If a threebond product is unavailable, we recommend that you utilize the chart below to find eq
  • CB21J003 - ENGINE AND ENGINE COOLING: Voluntary emissions recall: vehicles equipped with 6.6l l8t gasoline engines before 5/18/2021: recall on the engine important engine information. Label does not meet all regulatory requirements. Dealer will install new labels.
  • CB21J002 - ENGINE AND ENGINE COOLING: Voluntary emissions recall: vehicles equipped with 6.6l l8t gasoline engines after 5/18/2021: recall on the engine important engine information. Label does not meet all regulatory requirements. Dealer will install new label.
  • IB10X004L - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): In an effort for continuous improvement, isuzu has a need to obtain mimamori ecu
  • IB08-X-002 - FUEL SYSTEM, DIESEL: Isuzu diesel engines available in the above affected vehicles meet the california air resource board's (carb) optional idling emissions standard of 30 grams per hour of oxides of nitrogen (nox) with no increase in the emission of other regu
  • IB11-L-003C - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: This information is being issued to help dealers identify apotenetial source for fuel contamination. If a customer's complaint leads to the discovery of contaminated fuel, the source of the contamination must be found and repaired. Contami
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20201021

The latch that helps hold the cab in place (the cab flips to get to the engine) has popped a couple of times while driving. The cab stayed in place but it is disconcerting to hear about one of the pieces that holds the cab in place popping.

NoNoN NoneNone20201020

The latch that helps hold the cab in place (the cab flips to get to the engine) has popped a couple of times while driving. The cab stayed in place but it is disconcerting to hear about one of the pieces that holds the cab in place popping.

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