2003 Mercedes-Benz C240Mercedes-benz C240 2003

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 247773 [USA]: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. Please refer to mbusa's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
    dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed february 3, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall expands nhtsa recall number 19v-918. Mbusa's numbers for this recall are 2023010004, 2023010005, and 2023010006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 154294 [USA]: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v918-4126.Pdf
    mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began july 10, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020040011.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
  • LI54.30-P-072145 - ELECTRICAL SYSTEM: Ntg5.5: incorrect time shown on instrument cluster, comand display, and analog clock
  • LI42.47-P-067502 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): If the customer brakes sharply from a speed of > 30mph, without abs intervention, there is a single cracking noise from the area of the esp hydraulic unit
  • LI27.50-P-071658 - POWER TRAIN: Harsh engagement when changing gear range from p to d or r
  • LI82.85-P-055695 - ELECTRICAL SYSTEM: The comand unit does not start or the comand display remains dark. The comand unit cannot be operated. Note: the problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
  • LI49.00-P-058448 - ENGINE AND ENGINE COOLING: Soot particles collecting on the bumper. Most visible in the area around the tail pipes, especially on light-colored finishes
  • LI05.10-P-058758 - ENGINE AND ENGINE COOLING: Noise: a rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: fault code entries in engine control unit: sim271de20: P001177 the position of the intake camshaft (cylinder bank
  • LI35.30-P-058566 - POWER TRAIN: Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
  • C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
  • LI91.25-P-059380 - SEATS: Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
  • LI91.10-P-059391 - SEATS: Noise from the front seats during load change.
  • LI91.10-P-049799 - ELECTRICAL SYSTEM: The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of ok components being removed. Possible hall sensor faults or normalization faults can exist which can be elimin
  • LI91.10-P-048503 - SEATS: Grunting noise or ripping noise at seat-back lining
  • LI91.10-P-048498 - SEATS: Noises from area of seat adjuster or cushion frame.
  • LI91.10-P-048497 - STRUCTURE: Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
  • LI33 30-P-056665 - SUSPENSION: Throttle lift-off clunking noises at drive shafts of front axle
  • LI91 45-P-066075 - SEAT BELTS: Seat belt extender toothed rack sluggish or makes noises
  • LI32.25-P-061137 - SUSPENSION:REAR:SHOCK ABSORBER: Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0011 [1] "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200801

2003 mercedes benz c240. Consumer writes in regards to sunroof glass bonding safety recall. *ld the consumer stated the roof contiuously became rusted due to a water leak. *js

NoNoN NoneNone20200731

2003 mercedes benz c240. Consumer writes in regards to sunroof glass bonding safety recall. *ld the consumer stated the roof contiuously became rusted due to a water leak. *js

NoNoN NoneNone20200527

As a time my vehicle needs to be renewal with california dmv , the recall part has not been available from mercedes manufacture. Mercedes benz does not provide any future time frame for the recall part that will effects on my vehicle registration renewal with dmv (it also means my renewal with dmv will be on hold and i don not have any other vehicle to drive if it happens by the time the current vehicle registration expired). I already contacted with local mercedes dealer and mercedes benz us but they can not do anything with the recall any time soon before my current registration ends. My vehicle is currently using and have no issue but i need to redeem a recall part so i can get a new vehicle registration at dmv. *tr

NoNoN NoneNone20200526

As a time my vehicle needs to be renewal with california dmv , the recall part has not been available from mercedes manufacture. Mercedes benz does not provide any future time frame for the recall part that will effects on my vehicle registration renewal with dmv (it also means my renewal with dmv will be on hold and i don not have any other vehicle to drive if it happens by the time the current vehicle registration expired). I already contacted with local mercedes dealer and mercedes benz us but they can not do anything with the recall any time soon before my current registration ends. My vehicle is currently using and have no issue but i need to redeem a recall part so i can get a new vehicle registration at dmv. *tr

NoNoN NoneNone20191220

Tl* the contact owns a 2003 mercedes-benz c240. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. The vehicle was taken mercedes-benz of charlottesville (1381 richmond rd, charlottesville, va 22911, (434) 290-4156) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20191219

Tl* the contact owns a 2003 mercedes-benz c240. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. The vehicle was taken mercedes-benz of charlottesville (1381 richmond rd, charlottesville, va 22911, (434) 290-4156) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20170723

Harmonic balancer /crank pulley wobbling very bad . Afraid it will come apart and cause catastrophic damage while my kids are driving. Mercedes covered this part under same engine family but only from model years 1998-2001. Would like them to take responsibility for the same faulty part as the others.

NoNoN NoneNone20170204

Takata recall srs warning light on

NoNoN NoneNone20161121

After filling my gas tank, there's a very strong raw gas odor inside the car while driving, and when parked. Seems stronger in the backseat. I see there's a extended warranty for this issue from mercedes benz on the e class for my year (2003). That warranty extension should have covered all classes with similar design or the same problem. The fumes are so strong i am afraid any spark could ignite the vapors. I really need your help! If mercedes benz acknowledged problems with my year (2003), it should include my c class unless they can establish the issues are totally unrelated in nature. Thank you for your assistance.

NoNoN 1 InjuredNone20161005

I bought the car yesterday, and today realized the car is leaking fuel, pooling under the back seat and spilling out under the car. The passenger headlight will not work; we tried 3 bulbs. The panel displays a message stating one of the tag lights is out, but it actually works.

NoNoN NoneNone20160215

Takata recall. Cars with this issue should be part of the recall. I have same exact problem as the 7th complainer.Case #10574681. Srs light came on with 1 malfunction. The restraint system. I took it to the workshop to have the scan codes checked. The code reader said that there is a problem with one of the airbags. The mechanic thinks that the airbags are disabled. But the owners manual says there is a possibility that an airbag could go off while driving. I just read that mercedes included 814000 vehicles in the recall. My car is not included. I think that this car might not be safe to drive. Would you please help out and have an investigation. Thanks in advance.

NoNoN NoneNone20151215

I own a a 2003 mercedes benz c240. The following day after the vehicle was refueled, there was a strong fuel odor. It has happen suddenly out of nowhere after my other electrical failures of showing up in my malfunction panel, in which i have a complaint. The srs then the esp now. Then the fuel smell. I seem to notice it more when i would idle heating up the car in the winter, then when i just turn it on and drive. I notice it at stop lights as well. If there is any recall on any mercedes that has something to do with this or any issue, it should fall across the line of other years and models as well. Safety is the issue and quality is why we choose a certain make.

NoNoN NoneNone20150909

Tl* the contact owns a 2003 mercedes benz c240. The contact stated that there was a strong fuel odor in the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 103,000.

NoNoN NoneNone20150908

Takata recall. Cars with this issue should be part of the recall. I have same exact problem as the 7th complainer.Case #10574681. Srs light came on with 1 malfunction. The restraint system. I took it to the workshop to have the scan codes checked. The code reader said that there is a problem with one of the airbags. The mechanic thinks that the airbags are disabled. But the owners manual says there is a possibility that an airbag could go off while driving. I just read that mercedes included 814000 vehicles in the recall. My car is not included. I think that this car might not be safe to drive. Would you please help out and have an investigation. Thanks in advance. (this i copies and pasted from a recent consumer) i didn't think anything about checking on my mercedes until i got a recall letter from bmw 2 days ago and thought wow. I need to check no the benz. I have had this same problem. First the srs light. Codes are reading safety restraint and wont turn off. Then i have my esp light that came on and when read on the computer, it had read that this was also showing up as a long term problem in the history of this cars computer system. I can pull every paper work ever done to this car. I am the second owner and my close friend is the first owner, who bought it after law school. I have owned it 5 years. This made nervous, so i bought another car. A bmw and kept this one, because she is a great car. However, mercedes or someone better investigate this issue that seems to be recalled in a biased manner and in safety and death possibilities, mercedes needs to take care of their loyal customers.My entire family owns and buys these and never changed, because all of our german made and shipped cars have been the best since 1980 of our 1st one we purchased. I bought a bmw. Never again. Please investigate this asap, this is dangerous. I own 2 dangerous expensive cards.

NoNoN NoneNone20150429

Tl* the contact owns a 2003 mercedes benz c240. When the vehicle was refueled, a strong fuel odor emitted inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.

NoNoN NoneNone20150216

I don't know that my car was a recall and when i first got it my gas gauge when out and stuff start to go bad. The car place i purchase the car from knew all this stuff and don't inform me at all. I know i bought a used car but i was hope they will let me know . Now that my warranty up they is giving the run always . What should about it . So when i go put gas in my car i don't know how much gas it is in my car because my gas read and meter in the car don't work and also have a short in it. *tr

NoNoN NoneNone20141014

Tl* the contact owns a 2003 mercedes benz c240. The following day after the vehicle was refueled, there was a strong fuel odor and there was a large puddle of fuel under the rear center of the vehicle. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the fuel sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NoFireN NoneNone20140129

I was always getting an error message telling me my rear lights were not working. I experienced an electrical fire in my trunk, which caused the air bags to deploy and the entire left side of my car caught fire. The car was totaled. Car would not start, trunk would not open. Car was totaled by dealer and insurance company. I know there is a recall notice for new c class cars, but because of what i experienced, i believe older models may also have the same problem. *tr

NoNoN NoneNone20131125

Dec 2013, with "our new" 2003 mb c240 traveling 55mph on cruise, i accelerated, "poof". My brother driving behind us disappeared in a cloud of white smoke from my exhaust. He had to pull over, he could not see the road. The "cloud of smoke" appears every time i use the cc or maintain a constant speed for any length of time. On a recent trip of 2000 miles, it consumed 7 qts of oil. With only 75k miles, its hardly broken in. The problem is "sludge" built up inside the engine because of a "poor" engine design. There is/was an "active class action settlement": in 2003, by "o'keefe", to repair/replace all 1998-2001 mb motors with this sludge build up. Daimler chrysler "did not" fix the defects in the engine design, they simply shifted the "problem" to the owners by telling them which brand of oil to use. If you "google" mercedes with "sludge/consumption" or smoking, you will find scores of mb vehicles newer than 2001 that still exhibit these same smoking/ sludge problems even though they have complied with all of the new mb maintenance requirements. So the problem was never "fixed". It should have been expanded! The problem stems from the sludge built up in the motor (inside valve covers and oil drain gallery's). It does not allow oil pumped up to lubricate the rockers/ cams to return back down to the "sump". This "excess/trapped" oil has no where to go, it slowly seeps into the intake manifold where it collects, when the vacuum is right, gets sucked into intake runners, sent to the combustion chambers, ignited and expelled as exhaust, overwhelming the catalytic converters. There are 2 problems: 1) ridiculous amounts of unwanted illegal/emissions 2) the immediate "peril" of anyone traveling behind you being instantly "blinded" at highway speeds all mb vehicles with similar motors should be immediately tested & repaired! *tr

NoNoN NoneNone20130531

Certified pre-owned dealership bought mercedes benz 2003 c-240 4-matic. Purchased with 41k miles in 2008. Approximately 6/2013 the srs light came on stating 1 malfunction on the cluster relating to restraint system. Advised of numerous cases of this defect in model year 2003. Due to warranty expiration the issue has yet to have professional diagnostics. The light and cluster notification remains to date at 76k miles. *tr

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