LI82.85-P-055695

COMAND: Does not start, cannot be operated, COMAND display remains dark
Topic number
LI82.85-P-055695
Version
2
Design group
82.85 Navigation and communication systems (CNS,
ICS, COMAND, FleetBoard)
Date
07-08-2013
Validity
NTG4.5:
Model 207, 212, 218 with code 088 or code 803 or code 804 and code 512 (COMAND Online with integrated
6-disk DVD changer) or code 526 (COMAND Online without navigation) or code 527 (COMAND Online) or code
528 (COMAND Online without navigation)
Model 166, 172, 176, 204.0/2/3, 246, 463 with code 802
or model 166, 172, 176, 204, 246, 463 with code 803 and
code 512 (COMAND Online with integrated 6-disk DVD
changer) or code 526 (COMAND Online without navigation) or code 527 (COMAND Online) or code 528 (COMAND Online without navigation)
Reason for change
Validity adapted
Remedy adapted
Reason for block
Complaint:
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated.
Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
Cause:
Software release of COMAND control unit (A40/3)
Remedy:
The power supply of the COMAND unit must be interrupted for a short time (approx. 1 min). Following this, the problem will be rectified however may reoccur.
To correct this, perform a software update of the COMAND unit (A40/3). Replacing the COMAND unit does not remedy the problem!
The complaint is permanently rectified with the following software updates:
For vehicle models 207, 212, 218 with code 088: Software update of COMAND control unit (A40/3) to software release 12/47 00 or higher
For vehicle models 166, 172, 204, 246 with code 802: Software update of COMAND control unit (A40/3) to software
release 12/47 00 or higher
07-08-2013 3:25 PM
© Copyright Daimler AG
DARKRAE
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Note: The software is available with Xentry Diagnostics version 03/2013 or higher and Telematics DVD 03/13 (A 166
827 11 59).
For vehicle models 166, 172, 176, 204, 207, 212, 218, 246, 463 with code 803: Software update of COMAND control
unit (A40/3) to software release 12/36 00 or higher
For vehicle models 207, 212, 218 with code 804: Software update of COMAND control unit (A40/3) to software release 13/14 02 or higher
Note: The software is available with Xentry Diagnostics version 05/2013 or higher and Telematics DVD 05/13 (A 166
827 02 00).
Symptoms
Communication/information / Entertainment / Radio / Nonfunctional
Communication/information / Entertainment / Audio / Speakers emit no sound
Communication/information / Entertainment / Overall system/system error / System fails to power up, display dark
Communication/information / Entertainment / Radio / Device unavailable
Communication/information / Entertainment / Overall system/operation / Button nonfunctional
Validity
Vehicle
Engine
Transmission
A (176)
*
*
B (242, 246)
*
*
C (204)
*
*
CLS (218)
*
*
E (207)
*
*
E (212)
*
*
G (463)
*
*
GL (166)
*
*
M (166)
*
*
SLK (172)
*
*
07-08-2013 3:25 PM
© Copyright Daimler AG
DARKRAE
Page 2/2