Mercedes-benz C400 2015

• Recall 256278 [USA]: A detached roof panel can become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
  dealers will replace the front panel, free of charge. Owner notification letters were mailed march 22, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 21v-197.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 187849 [USA]: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 C350E, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glC350E vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
  mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 151074 [USA]: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v787-4620.Pdf
  mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 130728 [USA]: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 C350E, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, B250E, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glC300D 4matic, and 2018 glC350E 4matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
  mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 110222 [USA]: If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 and c400 4matic sedans manufactured january 27, 2014, to december 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
  mbusa will notify owners, and dealers will update the power steering software, free of charge. The recall began in january 15, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 119444 [USA]: If the locking plate is not properly secured to the fuel delivery module it may become loose, and leak fuel, increasing the risk of a fire. if the electrical wires are pinched, the fuel pump may stop working, resulting in a stall, thereby increasing the risk of a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 c300 4matic and c400 4matic vehicles manufactured april 7, 2014, to july 25, 2014. In the affected vehicles, the fuel delivery module may be improperly secured to the fuel tank. Secondly, electrical wires that connect to the fuel delivery module might have been pinched between the flange of the fuel delivery module and the tank.
  mbusa will notify owners, and dealers will inspect the vehicles for improperly secured locking plates and pinched wires, correcting the vehicles as necessary, free of charge. The recal began on april 24, 2015. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2015030004.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 110165 [USA]: If the original horizontal adjustment is used to alter the low beam aim, the misaimed headlamp may not properly illuminated the road or cause increased glare to oncoming drivers, which increases the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 and c400 vehicles manufactured from june 18, 2014, through september 5, 2014, that fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment." the affected vehicles were assembled with horizontal adjustment mechanisms that allow the owner to change the horizontal adjustment used during the manufacturing process, instead of the proper sealing caps.
  mercedes-benz will notify owners, and dealers will replace the horizontal adjustment mechanisms on the headlamps with sealing caps on the affected vehicles. The recall began may 23, 2016. Owners may contact mercedes at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 119224 [USA]: If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 4matic and c400 4matic vehicles manufactured march 28, 2014, to september 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
  mbusa has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on october 1, 2014. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2014090008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Desiccated air bag inflator rupture investigation # EA21002

  From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.
  

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• Front roof panel detachment investigation # PE21001

  Odi has received seven complaints alleging incidents of front roof panel detachment while driving in 2015 mercedes-benz c-class vehicles. The subject panel is the fixed glass panel that extends across the width of the roof forward of the sliding roof panel. The detachments occurred at speeds ranging from 60 to 65 miles per hour. Each of the incident vehicles had received a service replacement of the front roof panel prior to the detachment incident. The replacements were performed to address customer concerns with the appearance of the polycarbonate panel (e.G., crazing or delamination). On average, the detachment incidents occurred approximately 23 months after receiving the service replacements. The subject vehicles for this investigation are all 2015 mercedes-benz c-class vehicles that have received service replacements of the subject front roof panel.The office of defects investigation has opened this preliminary evaluation to evaluate the scope, frequency and consequences of the alleged defect.The reports cited above can be reviewed at nhtsa.Gov under the following reference numbers:11352686, 11351629, 11349158, 11341541, 11324100, 11311591, 11222127.
  

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Engine randomly stalls after sitting at red light/or while in traffic. All warning/dashboard lights come on and you can only start the car by putting it in park, then pushing start. The car has less than 10k miles. Dealership can't find code or replicate the issue. Internet searches indicate it is an issue and other makes and models have been recalled, but without a code the dealership doesn't know what to do. I was nearly rear-ended because it doesn't happen until you take your foot off the brake and press the gas to move forward, and that's when the engine shuts off completely. This happens randomly and has happened several times.

While driving the vehicle on the highway at 70 mph, the cruise control shut off and the car began to slow down. I was able to maintain control and noticed 3 error messages including: esc inoperable, cruise control inoperable, and collision prevention plus inoperable. I was able to continue driving and when i went to accelerate from a stop light, the accelerator was unresponsive and took several seconds for the vehicle to move almost causing an accident from a car traveling close behind me. All of this happened while i was driving the vehicle to the dealership for its first service. The dealer was notified of the problem and is investigating the issue.

The panoramic sunroof in my car exploded at approximately 6.45am on monday, june 29th 2015. The car was purchased new from mercedes benz in paramus on saturday, june 27th, 2015. The car had 146 miles on the odometer. I was in nj and i was traveling west on i-78 (express lanes) at approximately 65mph. There were no other vehicles in close proximity, there was a vehicle trailing a few car lengths behind me. The road was relatively smooth and the weather was dry. No projectile hit the glass prior to it exploding. When the sunroof exploded, all i heard was a large bang and then glass falling into the car and also 'exiting' the car. The glass debris left significant pitting on the trunk of the car. I estimate 25% of the glass came into the car. I swerved into to the emergency lane and stopped in the emergency lane.

Common OBD-II Error Codes

• C350E [2] C350E
• C300D [1] C300D
• B250E [1] B250E
• P0234 [1] Engine Turbocharger/Supercharger Overboost Condition