Mercedes-benz Cls550 2014

• Recall 151094 [USA]: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v787-4620.Pdf
  mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 125818 [USA]: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
  mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 118527 [USA]: Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 cls 400 and cls 400 4matic, 2012-2015 cls 550 and cls 550 4matic, 2012-2013 cls 63, 2014 cls 63, and 2014-2015 cls 63p. The affected vehicles have led tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 108, "lamps, reflective devices, and associated equipment."
  mbusa will notify owners, and dealers will update the lighting controller software, free of charge. The recall began april 6, 2015. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2015030005.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 115669 [USA]: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
  Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2013-2015 e350 sedan, e350 4matic sedan, e350 4matic station wagon, e400 hybrid sedan, cls 550 cgi, and cls550 4matic, 2013-2014 e550 4matic sedan, 2013 e63 sedan, e63 station wagon and cls63, 2014-2015 cls63 4matic, e63 4matic sedan, e63 4matic sedan "s", and e63 4matic station wagon, 2015 cls400, 2015 e400 sedan, e400 4matic sedan and cls400 4matic and 2014 cls63 "s". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
  mbusa will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began march 6, 2015. Owners may contact mbusa customer service at 1-201-573-5339. Mbusa's number for this recall is 2015020001.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Desiccated air bag inflator rupture investigation # EA21002

  From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.
  

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While vehicle was stationary in garage, we began noticing a profuse gas/fuel smell. It became increasingly strong in and out of the vehicle. Approximately 3 days after smell was noticed, i contacted the local mercedes benz dealership to advise of the issue. I also did some research online, and discovered that previous years specifically; 2006-2011 cls class vehicles exhibited the same defect which was addressed with the nhtsa and to which mb-usa agreed to extend the warranty for "covered fuel tank components" from the original 4 years to 15 years. The dealership diagnosed the left side sender unit to be cracked and leaking fuel, which is one of the covered components. However, they advised that my car was not covered due to the age of the vehicle (i.E. It being newer). As such, i had to pay for the repairs to the vehicle as well as vehicle rental needed during the time of repairs. The strong odor and fumes of fuel stemming from a component defect poses a severe safety and health hazard, while vehicle is stationary or in motion. There is a potential for ignition from stray sources, dizziness, headaches, etc. This is a quality defect that should be the responsibility of the car manufacturer to correct. Please advise as a recall is warranted.

While vehicle was stationary in garage, we began noticing a profuse gas/fuel smell. It became increasingly strong in and out of the vehicle. Approximately 3 days after smell was noticed, i contacted the local mercedes benz dealership to advise of the issue. I also did some research online, and discovered that previous years specifically; 2006-2011 cls class vehicles exhibited the same defect which was addressed with the nhtsa and to which mb-usa agreed to extend the warranty for "covered fuel tank components" from the original 4 years to 15 years. The dealership diagnosed the left side sender unit to be cracked and leaking fuel, which is one of the covered components. However, they advised that my car was not covered due to the age of the vehicle (i.E. It being newer). As such, i had to pay for the repairs to the vehicle as well as vehicle rental needed during the time of repairs. The strong odor and fumes of fuel stemming from a component defect poses a severe safety and health hazard, while vehicle is stationary or in motion. There is a potential for ignition from stray sources, dizziness, headaches, etc. This is a quality defect that should be the responsibility of the car manufacturer to correct. Please advise as a recall is warranted.

On march 8 2020 i was driving my 2014 mercedes benz cls550 straight on the freeway when my sunroof exploded, glass shattering everywhere. Glass hit my face and went down my back and cut my hands. I didn't crash the car nor was any other damage done than the sunroof. I pulled over when it was safe to inspect the vehicle and no object had came through the sunroof. The front of the sunroof was indented inward and glass was angled outward as if it had exploded from the inside out. I researched online to find that there was a recall for 760,000 mercedes benz years 2001-2011 for defective sunroof. My car being a 2014, falls out of that demographic. There is a current class action lawsuit for the newer makes and models of mercedes for the exact same issue, "exploding sunroof." i took my car into the shop on march 9, 2020 to mercedes benz of marin. Mercedes benz of marin was not willing to help or assume responsibility for the repairs so i have reached out to mercedes benz usa who is doing an investigation of the issue. I am waiting to hear back, however i am not optimistic as mercedes has not been helpful thus far and my car has been in the shop for over one month. The fact that this is a recorded issue and mercedes is not doing their due diligence to fix it is criminal, as i have a family and luckily no one else was in the vehicle, nor did i crash into someone else or something and get severely injured or die. *tr

On march 8 2020 i was driving my 2014 mercedes benz cls550 straight on the freeway when my sunroof exploded, glass shattering everywhere. Glass hit my face and went down my back and cut my hands. I didn't crash the car nor was any other damage done than the sunroof. I pulled over when it was safe to inspect the vehicle and no object had came through the sunroof. The front of the sunroof was indented inward and glass was angled outward as if it had exploded from the inside out. I researched online to find that there was a recall for 760,000 mercedes benz years 2001-2011 for defective sunroof. My car being a 2014, falls out of that demographic. There is a current class action lawsuit for the newer makes and models of mercedes for the exact same issue, "exploding sunroof." i took my car into the shop on march 9, 2020 to mercedes benz of marin. Mercedes benz of marin was not willing to help or assume responsibility for the repairs so i have reached out to mercedes benz usa who is doing an investigation of the issue. I am waiting to hear back, however i am not optimistic as mercedes has not been helpful thus far and my car has been in the shop for over one month. The fact that this is a recorded issue and mercedes is not doing their due diligence to fix it is criminal, as i have a family and luckily no one else was in the vehicle, nor did i crash into someone else or something and get severely injured or die. *tr

Tl* the contact owns a 2014 mercedes benz cls550. The contact stated that while driving at low speeds and or reversing with the brake pedal depressed, the vehicle independently shifted into park without warning. The vehicle was taken to mercedes-benz of wilmington located at (3801 lancaster pike, wilmington, de 19805 (302) 995-2211) to be diagnosed. The contact was informed that the gps/tracking device needed to be removed. The vehicle was repaired but the failure recurred. The vehicle was taken back to the same dealer where diagnosed and the contact was informed that the electronic ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 76,434.

Tl* the contact owns a 2014 mercedes benz cls550. The contact stated that while driving at low speeds and or reversing with the brake pedal depressed, the vehicle independently shifted into park without warning. The vehicle was taken to mercedes-benz of wilmington located at (3801 lancaster pike, wilmington, de 19805 (302) 995-2211) to be diagnosed. The contact was informed that the gps/tracking device needed to be removed. The vehicle was repaired but the failure recurred. The vehicle was taken back to the same dealer where diagnosed and the contact was informed that the electronic ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 76,434.

Tl* the contact owned a 2014 mercedes-benz cls550. While driving less than 20 mph, the contact's vehicle was struck on the front driver's side fender by another vehicle. The air bag did not deploy. The contact sustained brain, neck, and lower back injuries that required medical attention. A police report was filed. The vehicle was towed to the insurance lot and deemed destroyed. The vehicle was not diagnosed. The dealer and manufacturer were not contacted. The approximate failure mileage was 62,000.

I recently purchased a vehicle from the name dealership online. The vehicle power steering malfunctions within approx. 20 mins after vehicle is driven rendering the vehicle unsafe for operation. I was told by the seller and dealership... Text message saved, that they stand behind their products and that the vehicle being sold online had no problems and pass all required used car inspections, carfax to be in good working order. I reside in ms, searched online some time prior to buying. I read the dealership reviews which were satisfactory until i later, after i paid, found some concerning remarks after the transaction but prior to delivery. I was not able to inspect the vehicle, test drive or given a reason satisfaction guarantee after reception. I did not receive items as described but was informed they would be delivered but they have not til this date. I've reached out dozens of times to the dealership for resolution without any return calls or messages from them. My issue lays here, if a buyer purchases a vehicle online, they should be afforded some conditions of a satisfactory purchase of at least 30 days... I wasn't even given one, the very next day after receiving the vehicle... I noted minor vehicle body damage, not disclosed and other prior requests paid for not delivered, to be later disclosed if necessary. The very next day, within 24 hours after delivery, the vehicle power steering malfunctions within approx. 20 mins after vehicle is driven rendering the vehicle unsafe for operation. The repair is what i've tried to resolve however, my seller at atlanta autos, dwayne howell, whom quickly acceptable my bank draft and even made me wait until it cleared before arranging delivery has yet to return any of my communications via text, calls or even email. The business manager, greg miles the same.

While driving on chicago expressway, vehicle stopped accelerating and became inoperative. Additionally, while waiting for tow truck on expressway, there was a burning smell coming from car. Message on car display was "inoperative" "see operator's manual". *tr

Common OBD-II Error Codes

• P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
• P0456 [1] Evaporative Emissions System Small Leak Detected
• P0722 [1] Output Speed Sensor No Signal
• P0723 [1] Output Speed Sensor Intermittent
• P0729 [1] Gear 6 Incorrect Ratio
• P0730 [1] Incorrect Gear Ratio
• P0731 [1] Gear I Incorrect ratio
• P0732 [1] Gear 2 Incorrect ratio
• P0733 [1] Gear 3 Incorrect ratio
• P0734 [1] Gear 4 Incorrect ratio
• P0735 [1] Gear 5 Incorrect ratio
• P076F [1] Gear 7 Incorrect Ratio
• P0606 [1] PCM Processor Fault