LI8270P056963

COMAND Online: It is sometimes not possible to connect mobile phones via Bluetooth.
Topic number
LI82.70-P-056963
Version
1
Design group
82.70 Cellular telephone, voice control system (VCS)
Date
08-21-2013
Validity
NTG4.5 Gen3:
Model 117, 166, 172, 176, 204, 207, 212, 218, 231, 246,
463 with code 804 or code XZ3 and code 512 (COMAND
Online with integrated 6-disk DVD changer) or code 526
(COMAND Online without navigation) or code 527 (COMAND Online) or code 528 (COMAND Online with integrated 6-disk DVD changer without navigation) or code
EU2 (COMAND Online with integrated 6-disk DVD changer).
Reason for change
Attachments could not be opened.
Reason for block
Complaint:
The "Connect device" function in the menu item "Telephone" is sometimes grayed out following a system start (see
the attachment) although the Bluetooth function is activated in the system setting of the COMAND Online control unit
(A40/3). It is then not possible to set up a Bluetooth connection between the mobile phone and the COMAND Online
control unit (A40/3).
Attachments
File
Designation
Gerät_verbinden.jpg
Menu item not selectable / grayed out.
Connect_device.jpg
Menu item not selectable / grayed out
Cause:
Software of COMAND Online control unit (A40/3).
Remedy:
Software update of COMAND Online control unit (A40/3) to software release 13/20.03 or higher.
The software will be available with Xentry Diagnostic version 09/2013 and Telematics DVD A166 827 09 00.
Note: The problem is rectified after bus idle or after resetting the COMAND Online (hold down the "ON button" for 8
seconds), but can occur again. Replacement of the COMAND Online control unit (A40/3) does not remedy the problem.
Symptoms
Communication/information / Communication / Mobile phone / Telephone / Telephone mode is not selectable
08-21-2013 8:18 PM
© Copyright Daimler AG
DARKRAE
Page 1/2
Communication/information / Communication / Mobile phone / Telephone / Telephone/cell phone is not detected
Communication/information / Communication / Mobile phone / Bluetooth / Bluetooth HeadUnit / Bluetooth mode cannot be selected
Communication/information / Communication / Mobile phone / Bluetooth / Bluetooth HeadUnit / Telephone/comfort
telephony is not detected in device list
Work units
Op. no.
Operation text
Time
Damage
code
Note
87084 R3
Validity
Vehicle
Engine
Transmission
A (176)
*
*
B (242, 246)
*
*
C (204)
*
*
CLA (117)
*
*
CLS (218)
*
*
E (207)
*
*
E (212)
*
*
G (463)
*
*
GL (166)
*
*
M (166)
*
*
SL (231)
*
*
SLK (172)
*
*
08-21-2013 8:18 PM
© Copyright Daimler AG
DARKRAE
Page 2/2