2002 Mercedes-Benz C320Mercedes-benz C320 2002

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 247557 [USA]: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. Please refer to mbusa's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
    dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed february 3, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall expands nhtsa recall number 19v-918. Mbusa's numbers for this recall are 2023010004, 2023010005, and 2023010006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 154238 [USA]: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v918-4126.Pdf
    mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began july 10, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020040011.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
  • LI54.30-P-072145 - ELECTRICAL SYSTEM: Ntg5.5: incorrect time shown on instrument cluster, comand display, and analog clock
  • LI42.47-P-067502 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): If the customer brakes sharply from a speed of > 30mph, without abs intervention, there is a single cracking noise from the area of the esp hydraulic unit
  • LI27.50-P-071658 - POWER TRAIN: Harsh engagement when changing gear range from p to d or r
  • LI82.85-P-055695 - ELECTRICAL SYSTEM: The comand unit does not start or the comand display remains dark. The comand unit cannot be operated. Note: the problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
  • LI47.20-P-054958 - FUEL SYSTEM, GASOLINE: Combination message: "clean fuel filter" is displayed. The fault code 162500 (water level message - bosch) or P226997 (water level message - delphi) or 171600 (filter load - bosch) is stored in the engine control unit.
  • LI05.10-P-058758 - ENGINE AND ENGINE COOLING: Noise: a rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: fault code entries in engine control unit: sim271de20: P001177 the position of the intake camshaft (cylinder bank
  • LI35.30-P-058566 - POWER TRAIN: Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
  • C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
  • LI91.25-P-059380 - SEATS: Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
  • LI91.10-P-059391 - SEATS: Noise from the front seats during load change.
  • LI91.10-P-049799 - ELECTRICAL SYSTEM: The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of ok components being removed. Possible hall sensor faults or normalization faults can exist which can be elimin
  • LI91.10-P-048503 - SEATS: Grunting noise or ripping noise at seat-back lining
  • LI91.10-P-048498 - SEATS: Noises from area of seat adjuster or cushion frame.
  • LI91.10-P-048497 - STRUCTURE: Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
  • LI33 30-P-056665 - EQUIPMENT ADAPTIVE/MOBILITY: Throttle lift-off clunking noises at drive shafts of front axle
  • LI91 45-P-066075 - SEAT BELTS: Seat belt extender toothed rack sluggish or makes noises
  • LI05.10-P-049909 - ENGINE AND ENGINE COOLING: Engine noises after engine start
  • LI32.25-P-061137 - SUSPENSION:FRONT: Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
  • LI-43-10 - SERVICE BRAKES, ELECTRIC: Mercedes benz (daimler): unsatisfactory brake servo assistance after a cold start, primarily when maneuvering. Low vacuum in the intake manifold due to wide open throttle valve. Retrofit electric brake booster vacuum pump (m56). Model 20
  • SB-2009100001 - ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID: Mercedes: replace the camshaft adjustment solenoid(s) and install adapter harness(es). Due to the settling properties of the seal of the camshaft adjustment solenoid specification, oil may enter the engine wiring harness(es) through the e
  • PB-42-30-103 - SERVICE BRAKES, AIR:ANTILOCK: Mercedes vehicle: the anti-lock brake system (abs) return flow pump running without control with corresponding fault code C1401, clean and insulated the connector for the return flow pump relay. Models 202 and 208. Model years unknown.
  • PB-91-60-53A - ELECTRICAL SYSTEM: Mercedes vehicle: the srs indicator lamp is illuminated and code B1058 and b2dbo are stored, replace the srs control unit. Models 203 and model 209. Model years unknown. *pe
  • PB-82-10-376F - EXTERIOR LIGHTING:HEADLIGHTS: Mercedes vehicles: the xenon or bi-xenon headlamp not functioning. A function description can be found in wis document gf8s.10-p-20010 (203), gf82.10-p-0003q (209); gf82.10-p-3002r (230). Model years uknown. *pe
  • PB 42-45-98 - ELECTRONIC STABILITY CONTROL: Model 203 (c) series from production 8/1/01 to 2/1/03 and model 209 (clk) series up to production 2/1/03; esp visit workshop with fault code C1185. *pe
  • 462046 - STEERING:RACK AND PINION: Play in the rack and pinion steering system. Models 203, 209, 210, 211, 215, 220, 230. Mercedes benz. *kb updated 5/13/09. *pe

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P2269 [1] Water in Fuel Condition
  • P0011 [1] "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
  • C1401 [1] Traction Control Valve RF Circuit Open
  • B1058 [1] B1058
  • C1185 [1] ABS Power Relay Output Circuit Failure
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200302

Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the battery was drained after the vehicle was parked and turned off. The vehicle failed to restart. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side seat module was defective which caused the battery to drain. The module was unplugged to prevent the battery from being drained. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.

NoNoN NoneNone20200301

Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the battery was drained after the vehicle was parked and turned off. The vehicle failed to restart. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side seat module was defective which caused the battery to drain. The module was unplugged to prevent the battery from being drained. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.

NoNoN NoneNone20170724

Battery draining

NoNoN NoneNone20160926

Seats control module

CrashFireY None1 Dead20160106

Tl* the contact owned a 2002 mercedes-benz c320. The contact called on behalf of the driver. While driving at an unknown speed, the driver lost control of the vehicle. The vehicle spun around several times and crashed into a tree. The air bags failed to deploy and the vehicle caught on fire. The driver was killed on impact. A police report was filed. The vehicle was towed by the police and deemed destroyed. The dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was not diagnosed. The failure mileage was unknown. *dt*jb

NoNoN NoneNone20150721

Was driving on highway when esp, bas and abs lights show up, and speedometer display stops working - speed reading goes to zero, though there is no reduction in speed. Get to destination. On return it happens again. This time i go to rest area, stop the car, remove the key and restart. The car refuses to move out of park. Call roadside assistance and get instruction to override park, drive home with flashers on - very rough ride quality. Tow to dealer next day, they are not sure if new part will fix it, even if $1850 part is replaced. Lots of electrical problems over the years. Turn lights go out routinely. Changed cd changer. Seat drains battery,had to disconnect it. Poor electrical sensors all around. Now it also has rust damage, all of a sudden, at the bottom of doors.

NoNoN NoneNone20150406

Tl*the contact owns a 2002 mercedes c320. The contact stated that the vehicle would not start. The contact mentioned that after an hour, the vehicle was able to start. The vehicle was not diagnosed or repaired. The failure mileage was 123,384.

NoFireN NoneNone20141109

Tl*the contact owns a 2002 mercedes benz c320. The contact stated that the electronic stability control light illuminated on the instrument panel and smoke started to emit from under the hood. The vehicle was not taken to the dealer. The manufacturer was not informed of the issue. The failure mileage was 127,000.

NoNoN NoneNone20140902

The seat control units do not shut off and continually drain the battery. This is a widespread problem for this model car. *tr

NoNoN NoneNone20140108

Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer where the technician diagnosed that the power seat module was draining the battery and as a result, it needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 81,000.

NoNoN NoneNone20131208

Fuel sending unit failure causing gas tank to leak. Fumes so strong in garage risk of explosion. Fumes permeating home. *tr

NoNoN NoneNone20130721

Driving from san francisco (sea level) and eventually descending from echo pass at 7200 feet elev to lake tahoe (6200 feet elev) on hiway 50, all of a sudden, the vehicle display showed an esp warning light while simultaneously the engine went into 'idle' mode (engine was still running) and the accelerator pedal could summon no power. Pulled over and turned car off completely to ponder. Turned car back on and the esp warning light was gone. There was full accelerator power again. Continuing the drive into south lake tahoe, we experienced the same exact thing again two more times in only about 15 miles having to do the same restarting & clearing the esp warning to get to our destination. It continued to occur several more times in the 2 days we were at tahoe. We were worried about making it back to sf. We decided to try it and we left echo lake (7200 feet) and descended to sf (sea level) but the esp warning did not come on again at all for the next three weeks. Only last weekend, we headed back up to the exact same location at echo lake and behold, the esp warning came back on. By restarting the car and turning the steering wheel several times all the way left to right over and over, did the esp finally go out and we then drove all tyhe way home again to sf. The esp warning has since not come back on, nor has the car stopped or switched into an 'idle' mode. It is a nuisance and clearly electronic......Faulty switches/sensors ?

NoNoN NoneNone20130713

There have been two warning lights for rear lights and after driving for 4 hours, a warning came on for electrical stability and my car quit working completely. There was a burning smell and i had to restart it. I am very concerned about this. *tr

NoNoN NoneNone20130224

Tl*the contact owns a 2002 mercedes benz c320. The contact stated that while driving at 45 mph, the instrument panel failed to function. As a result, the contact was unable to read the gauges and the indicators. The vehicle was taken to an independent mechanic. The mechanic was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The contact was aware of nhtsa campaign number: 06v028000 (interior lighting) however, the vin was not included. The failure mileage was 102,000.

NoNoN NoneNone20121209

Tl* the contact owns a 2002 mercedes c320. The contact stated he had to replace the battery in the vehicle several times. The dealer stated the seat controls for the passenger seat drained the battery and the seat control module needed to be replaced. The failure mileage was 89,000 and the current mileage 90,904. *tr

NoNoN NoneNone20120401

I have a 2002 mercedes c320. My battery is dead after seating overnight. Took the car to the austin mb dealership to diagnose the problem. I was told that the power seat motor is draining my battery. Both seats. Come to find out that many other people have experienced the same problem. I called mercedes usa and they said that since the car is out of warranty, there is not much they can do. That is bull!! Obviously since so many people with this car model have the same problem, it has to be a manufacturer fault. I was wondering how many people need to experience this problem before mercedes will admit that they have a bad component on this model. I figured,if enough people call and tell mb that they have this same problem, they will realize that this is a defective part and they will issue a recall and pay for necessary repairs. Please call mercedes usa and report this problem. 1-800-for-mercedes (1-800-367-6372) or 201-476-6200. *tr

NoNoN NoneNone20111108

Tl* the contact owns a 2002 mercedes benz c320. The contact stated that he noticed that corrosion was developing on the lower panel of the vehicle. The vehicle was taken to an independent mechanic. The technician stated that the entire body of the vehicle was corroded. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage is 51,000. Updated 12/30/13*cn the consumer stated the vehicle was always garaged and well maintained, yet the doors and under panels showed extensive corrosion. There were several pronounced paint bubbling and rust spots that have permeated throughout the body.

NoNoN NoneNone20110314

Mercedes 2002 c320. Power seat control module for both driver and passenger drain the battery to a extent that car can not be started up. Only solution is buy a new ($500.00 plus labor) control module. I've done a research in different mercedes forums and it seems to be a common problem among these models. Mb despite of all the people having the same problem has not issued any recall. *tr

NoNoN NoneNone20110224

Battery dies. After diagnostic, found that driver seat control unit drained battery. Replaced battery and eventually all controls fail on the seat and steering wheel. I am one of many many people with the same problem. No solution found and no recall to repair. *tr

NoNoN NoneNone20110104

Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the battery continued to fail each time the vehicle was started. The vehicle was taken to the dealer who advised that the seat module was draining the battery that was located under the front driver and passenger seats. The contact stated that he had to purchase two batteries within four months due to the recurring failure. The manufacturer was not contacted in regards to the failure. The failure mileage was 97,000.

NoNoN NoneNone20101123

Unpredictable application of esp in 2002 mercedes c-320 resulting in sudden and unpredictable braking and engine throttle down. *tr

NoNoN NoneNone20101031

I have a 2002 mercedes c-320 car that the battery will not hold a charge! I had the mercedes dealer come to my home and put in a new battery. After spending $300 and 2 days later the new battery was dead. I was told it could be the alternator/regulator by the mb dealer and the cost would be $1,200. I took it to my local mechanic, who works on for. Cars, and they replaced the alternator/reg. For $512 out the door. 2 days later the battery was dead again. I was told my new merc. Battery was not good and they replaced it. 7 days later my battery died again. My local mech. Told me to take it back to the mb dealer as there seems to be a problem with their module and they should replace it for free as through his research many individuals are having the same problem. Clearly a defect part by mercedes as through my and my mech. Research, the mb mech are replacing the old modules with a new and improved one to fix the problem. I now have now had aaa to come and charge my battery once again and i will take it to the mb dealer. I hope they a will do the right thing. *tr

NoNoN NoneNone20100124

We have a 2002 mercedes c320 wagon. The automatic driver and passenger seats drained the battery completely where the car will not start. We have disconnected the module seats so that it will stop draining the battery. The replacement for each module system for the seat is about $500 or more. I believe this is a manufacturer's defects as it is dangerous if owners are not aware of the situation and leave their car park for a period of time will cause the owners not able to start their car, especially in an emergency situation. *jb

NoNoN NoneNone20100113

On 1/14/2012 car wont start battery dead, call aaa tow truck. Jump battery ok used cared next day and on faul come up on my cars troulbe screen to indicated that i had any other trouble in any system it the car, we when to fl on the on the 16 of january car was home (in ny) son was going to take of house and start car once a week. Received phone call from my son on 1/17/2012 car wont start,battery dead, and key wont turn. On 4/21/2012 come home from fl fround dead car and transmistion leaking.Called mercedes benz for a toe to the shop.This is thr thired battery since a have this car.Battery was under warranty.It was chaneg lest then a year ago. M/b shop informed me battery was dead. Cause my seat modules shorted, to replace modules was cost $1200. I feel that the battery cause this trouble and the the modules should be replaced by b/m at no cost to me. *tr

NoNoN NoneNone20091212

At 45,000 miles front passenger seat started draining the battery. Dealer told bad control unit. Because of high cost of repair ($900.), it has been disconnected. The control unit was least utilized for the passengers seat. This should not have failed under 45000 miles use. *tr

NoNoN NoneNone20090806

Car stalled in the middle of the road and almost caused an accident. After 15 minutes, car started back. I had it diagnosed and a module was replaced. 2 months later, the battery started draining. I had the alternator replaced and the battery twice. Car will work for a day or two and dies again. So many other mercedes owners of c320 are having the same problem. Battery dying and car stalling. *tr

NoNoN NoneNone20090719

Seat control units draining the battery if car is parked. Car will not start if parked for more then 24h. Drain amps between 1.2 and 1.4 amps. Had to disconnect the seat modules, now seats can't be adjusted. *tr

NoNoN NoneNone20090516

Battery draining, official dealership is unable to identify what is causing drain. *tr

NoNoN NoneNone20090114

Battery goes dead after a few days: major cause is electrical power drain due to faulty units, major cause but not only cause is the seat control module unit. Quick fix is to disconnect to eliminate power drain but this causes other safety features to go dormant. I have read more than 100 reports on benzworld.Org on the very same issue with little or no solution from dealerships. Its a major and common problem and should be recalled before people get hurt. *tr

NoNoN NoneNone20081009

Faulty seat controller of a mercedes c32 amg, drains car battery overnight, causes new battery replacement and controller replacement (not cheap - appr $400). No new controller purchased from mb usa, just disconnected plug (moving seat is inoperable). I noticed almost all us mercedes benz vehicles with that body style (w203) have that issue. Sources: bay area dealerships, a repair shop and online forums. *tr

NoNoN NoneNone20080614

Car battery drains due to a short in the power seat control units in my 2002 mercedes benz c320. Replaced battery, recharged battery numerous times. Every other owner of this make / model complains of same problem. *tr

NoNoN NoneNone20080608

2002 mercedes benz c320 station wagon: failure to keep a charge in the battery, and apparently the solution is to disconnect the power seats and then recharge the battery. But then the power seats are inoperable, unless you get these replaced. Apparently, this is a common problem. *tr

NoNoN NoneNone20080511

2002 c320 mercedes benz electrical seats draining battery. *tr

NoNoN NoneNone20080504

The battery in my 2002 mercedes benz c320 died in late february 2008. Diagnostics were done and the battery was replaced by by chandler mercedes benz via roadside service. In late march i got into the car to go to work and the battery was dead; called roadside service. Chandler mb arrived and jump-started the car. May 5th i got in my car to go to work and again, the battery was dead. Chandler mb roadside service again jump-started the car which was then delivered to their service department. The battery was checked and there was nothing wrong with it. Further diagnostics revealed that the driver's side power seat module was draining the battery. I requested a battery that could power the car. Was told there is no battery that will power the car, the power seat module must be replaced to the tune of $398.00 plus labor. I did further research and discovered that this is a very widespread problem in the mercedes c320, in fact mercedes benz is now installing a different module in the 2002 c320's due to the extent of the problem. It seems to me that when i buy a mercedes benz with a mercedes benz battery and a mercedes benz installed power seat module, there should be sufficient power to drive my car. Asking me to pay over $400 to replace their own part because it draws too much power from their own battery and then not manufacturing a battery that will provide the required power, is very convenient for mercedes benz and a great way to make some very easy money, but when i pay $35,000 in consideration for a car and they provide me a car that does not have enough power to run, i believe there is some fraud going on and from my research it appears that it is on a very widespread basis. Just the fact that mercedes has acknowledged the problem by switching to a different module, indicates they are aware that their original part is defective and i believe it's their responsibility to bear the cost to replace it with their replacement module. *tr

NoNoN NoneNone20080319

2002 mercedes c320 battery dies every 2-3 days. Needs jump start every 2-3 days. *tr

NoNoN NoneNone20080205

I own a mercedes benz c320 and lately i've been experiencing some problems, few weeks ago, my car wouldn't start all of a sudden. I jump started and i noticed 2 faults .. Esp warning light and light sensor ,for some reasons something was draining my battery, i went and purchased a brand new battery and 2 days later it did the same thing again, i was told that it was a seat sensor that caused it,s o we unplugged the seats, everyting seamed fine for like 4 to 5 days,while i was driving,the car just came to a complete stop would not move,the engine light came on, i've come to realize that i'm not the only one with this problem, i hope the government would do the right thing by recalling those vehicles. *tr

NoNoN NoneNone20080112

On my mercedes benz c320, if the car is not started at least every 12 hours, the car will not start and it needs a jump. The car is a 2002 and has 51k miles. *tr

NoNoN NoneNone20080106

Mercedes benz 2002, c320 *steering wheel malfunction *srs warning *seats malfunction *brake and oil fluid misleading info *battery drain *turning signals requiring new harness that cost a lot $$$. *tr

NoNoN NoneNone20071109

The car parked in the garage overnight and the morning i had an emergency at the business and could not start the car. The battery was totally drained. Had it towed to the shop to be diagnosed that it was the front driver side power seat that has drained all the energy from the battery even when the car is not running. The power seat is now continuously excessively drain the battery even when the car is not running. The consequences are that the car is not trusted to be able to start in an emergency situation when the car is needed for transportation. The car has very low mileage on it. The power seat has been rarely used and it should not fail for having been idle/not used for the length of time that i have own the car. I am the original first time owner of the car and i hardly have to adjust the power seat. I believe that the power seat is a manufacture defect and could be a dangerous impediment in an emergency situation. The are lots of mercedes owner who have experiencing the same malfunction in their power seats. I feel that with these many people, it warrants a recall by mercedes for all the power seats. *tr

NoNoN NoneNone20070914

The lights on my dash board flicker and dim , making it difficult to see the speedometer and other instruments. *tr

NoNoN NoneNone20070707

My vehicle would not start, so i received a jump, two days later when i did not drive the car it would not start received another jump and replaced the battery. Did not drive the car from 7-4 to 7-8-07 and car would start. Went to mercedes dealership on 7-9-07 and was told that it was a common problem on my car that the seat modules do not power down when the car is off and that it is draining the battery. Went to several mercedes-benz forum websites and found that there were hundreds of people having the same problem. Once the seat module are replaced for $1200.00 that the seat modules would continue to drain the battery and would have to be replaced again and this became a cycle. Please visit websites www.Benzworld.Org/forums or m-benzforum.Com or type in google or yahoo mercerdes benz forum and connect. Here you will see a list of people with the same problem. *ak

NoNoN NoneNone20070609

Left and right electronic seat modules which also controls the steering wheel and others failed and mb did not want to accept the responsibility part numbers are: 2118704626 2118704726. *tr

NoNoN NoneNone20070607

I have a 2002 mercedes c320 and the car's battery keep dying and i have to jump start my car every day. Battery was replaced and same problem happens again and again. I went online and found out that i am not the only person who has the problem. It happens to many many many people - see attached link http://www.Benzworld.Org/forums/w203-c-class/1196568-mercedes-c320-battery-drain-4.Html i have paid the dealer $375 just for the diagnoses with nothing fixed and according to these complaints, even after they have the recommended replacement, the problem persists. It seems like they should have all these cars recalled and have the problem fixed when it's their production/component problem.

NoNoN NoneNone20061209

2002 c320 mercedes benz wagon car stalled in traffic without warning in center lane on busy street -- and would not restart leaving car and occupant vulnerable to crash-- due to failure of crank position sensor. *jb

NoNoN NoneNone20060706

The light bulbs in my 2002 mercedes c320 are repeatedly going out. In the last year i have replaced (or had the dealer replace) the trunk light twice, the license plate light twice, both brake lights in the back at least once. In the last 3 months, we've replaced the front left turn signal light 3 times. The dealer cleaned the connectors last week - says that mercedes knows of a faulty electrical connector problem and an exec at mercedes was fired over the bad contractor they used. Currently the front left turn signal works sporadically. We'll bring it in to get replaced and it will work, so i drive it home and it stops working again. Now the dealer says i may need to replace the warning software (big $). He suggested i write to you. *jb

NoNoN NoneNone20051231

The transmission has repeatedly locked in 2nd gear. The electrical system shows constant light, coolant and air bag failures. The memory for seats, mirrors and the steering wheel defaults about 30% of the time. I bought this car through m-b diplomatic sales program while serving in canada and brought it to the usa on retirement. M-b canada won't help because the car is in the us. M-b usa won't help because i bought the car in canada. M-b corporate in germany simply referred my case back to m-b usa. I am now out of warranty. I want m-b to extend the warranty another 4 years or 50k miles. The car is a disaster. *jb

CrashNoN 2 InjuredNone20051104

2002 mercedes c320 air bag did not deploy on either side. *ts *** no answer required*** the air bags failed to deploy during a head on collision with another vehicle. The consumer feels that had the air bags deployed neither he nor his wife would have sustained injuries. The consumer contacted the manufacturer and they are going to send a factory inspector to inspect the vehicle. *nm *nm

NoNoN NoneNone20050820

I own a 2002 mercedes benz c320 with less than 55,000 miles. On sat. Aug. 20, 2005 while opening my trunk with the remote i heard a strange sound coming from the trunk assembly. The very next day i went shopping and went to place my items in the trunk and heard the same sound again. This time when i go to close the trunk it would not latch. I call mb 1-800 service, however, they didn't want to come because they were not sure they would be able to repair it and still have to charge me for coming. So i then had to try to hold the trunk down with what i had in the trunk which wasn't much. While traveling on the freeway the trunk lid sprung open which to me was very dangerous because i had to try to maneuver my way across lanes of traffic with a trunk lid up blocking my view. I took the car to the dealership and the service guy himself said he did not know why the assembly broke. The trunk is not something one uses everyday so i do not understand why it broke especially considering the fact that the car is 3 years old. This simply should not have happened. Also, i checked the different mb forums and it appears that others have had some form of problem with their trunks along with a laundry list of other malfunctions. I now have to pay $ 350.00 parts and labor for something i believe is a manufacturer defect.

NoNoN NoneNone20050731

Bought a 2002 mercedes-benz 320 new from a dealer. The paint is peeling and rust is setting in. So far the dealer has replaced the hood and the roof. Now there is more paint peeling on the right rear panel and the gas tank flap. When i inquired about trading the car in, the dealer gave me an estimate of $16,500 -- because the appraiser saw new paint on the car, he presumed it had been in an accident and had hidden damaged. The car has never been hit. I paid about $50,000 for it, with all the ups and extras including an onboard navigation system. The car only has 14,475 miles on it and is just now qualifying for service b. My friends tell me mercedes isn't what it used to be. It is now definitely daimler chrysler. Including this car,i have purchased six new mercedes since 1985. I will not ever buy another one. *nm

NoNoN NoneNone20050228

Mercedes benz c320 experiencing problems with transmission, accelerator, and a fluid leak.*mr answering 10118894 aae 4-27-05 the consumer complained about a valve noise, a ticking noise coming from the driveshaft, it was discovered that the leak caused some wires to become loose which caused the driveshaft to noisy. The consumer heard an unusual noise when he accelerated, but the noise decreased when he decelerated, seconds later the accelerator did not respond as if the vehicle were in neutral. The consumer took the vehicle to the dealer and the problem was corrected with the transmission. *jb

NoNoN NoneNone20050130

Consumer experienced various problems with 2002 mercedes benz c320.*mr *bf *nm *jb

NoNoN NoneNone20041225

I leased a 2002 mercedes c32 in december of 2002. Its a documented fact mercedes has been experiencing a high number of defect complaints with this model car. Recently for me was the most serious.. On december 26th 2004, while merging onto a major highway(i95) my car's automatic transmission went into neutral while in the drive position. I had to pull over on the side of the highway put the car into park then back to drive to resolve the problem. I notified mercedes on 12/27, at an appointment i had previously scheduled for other problems. Mercedes after holding the car for a week diagnosed it as a transmission control issue. I had to wait four weeks for a replacement to arrive from germany. In january 2005, while waiting for this part to arrive the same incident occurred while merging onto the same highway the car went into neutral. I again found myself on the side of the road resolving the problem.At the end of january my car was finally fixed by mercedes, i received the car on a tuesday. On the following sunday i pulled into a parking spot, put the car into park and turned off the ignition. My car jumped a 10 inch high curb and when i tried to get the ignition it did not respond. I had the car towed to mercedes who diagnosed a broken transmission pin. I drove the car for the next few weeks which the fear of the transmission problem recurring. I eventually stopped driving the car and contacted mercedes. I asked them to consider taking the car back, its has 8 months remaining on a 3 year lease. They in turn took the car for a week drove it for 60 miles then diagnosed the problem has been resolved. In my right mind i cannot drive this vehicle for fear of killing myself and others. Mercedes has washed their hands of this situation. *jb

NoNoN NoneNone20040906

The c onsumer stated the vehicle stalled. The consumer tried to restart the vehicle but was unable to do so. The consumer called for road side assistance . The technician replaced the battery. The consumer started up the vehicle and drove it home. The next day the vehicle failed to start up. The consumeer had the vehicle towed to the dealer for inspection. The mechanic informed the consumer that the vehicle was placed on a diagnostic. The driver informed the mechanic that this problem has occurred more than once and the problem has not been resolved. Please fill in additional information. *jb

NoNoN NoneNone20040601

Intermittently the left headlight failed to function. When this occurred the lights illumination was reduced. Sometimes there was a warning on the dashboard that indicated the light was out, even if the light was on. Vehicle was serviced by the dealership 5 times hey reprogrammed the computer, changed the headlight connection, and altered the light bulb. Tbut failure recurred.*ak

NoNoN NoneNone20030704

The problem: when applying pressure to the gas pedal, no response is experienced in the car initially. This causes the driver to depress the gas pedal more aggressively to get the car to respond. When it does respond, it accelerates extremely fast. I have had two near accidents because of this condition. As a driver, you must throttle the car aggressively to feel confident the car will accelerate to get moving. The stated problem has existed since purchasing this car new in july 2002. I have reported the problem to the dealer (park place motor cars) and asked that it be corrected on 2 different occasions. I've had no positive response and consequently the condition exists today. *la

NoNoN NoneNone20020815

While driving vehicle would shake in the rear, and theres a whistling noise. Took to dealer and they replaced differential to stop the whistling. Shaking is still occuring. Please provide any further information. Ts

NoNoN NoneNone20020403

The car has been back to the dealer 4 times and align 3 times also tires have been replaced and rotated. Other 3 cars of the same kind have been tested and all three have the same problem.*ak(tiresize: 205/55/16)

CrashNoN 2 InjuredNone20020206

Drivers side and passenger side airbags failed to delpoy during a fourty-five per hour front collision, dealer has yet to be contacted.*ak consumer stated the tel-aid also failed to operate, in which it was unable to brake the vehicle.*slc

NoNoN NoneNone19001231

Problems with defective abs on 2002 mercedes c320.*mr the consumer requested a new vehicle and $5000. *nm *jb

NoNoN NoneNone

Consumer states there are problems concering the esp and bas systems warning messages that are appearing on the monitor, when traveling at a moderate rate of speed in a straight line, the vehicle loses all power along with braking sensation.*jb

NoNoN NoneNone

The drivers seat fails to return to the preset memory position. When inserting the key into the ignition, consumer noticed that the seat would not stop at the preset setting. *jg

NoFireN NoneNone

While driving at undetermined speed brake line low light illuminated on the digital dashboard. Consumer pulled over, and exited the vehicle. Front end of the vehicle caught on fire 5 minutes later. After inspection of the vehicle by the manufacturer/dealership, they were unable to locate where the fire originated from.*ak

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