2005 Mercedes-Benz C320Mercedes-benz C320 2005

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 247521 [USA]: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. Please refer to mbusa's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
    dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed february 3, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall expands nhtsa recall number 19v-918. Mbusa's numbers for this recall are 2023010004, 2023010005, and 2023010006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 154229 [USA]: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v918-4126.Pdf
    mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began july 10, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020040011.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 119128 [USA]: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
    mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began november 2016. Mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NCU - 24240304 - STRUCTURE:BODY: As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleg
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • TakataRecall - AIR BAGS: Additional information around the recent recall announcement affecting approximately 705,983 mercedes-benz passenger vehicles involving takata driver-side airbags containing psdl-5 type inflators
  • RecallUpdate - AIR BAGS: Recall campaign announcement for takata driver airbags.
  • LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
  • LI54.30-P-072145 - ELECTRICAL SYSTEM: Ntg5.5: incorrect time shown on instrument cluster, comand display, and analog clock
  • LI42.47-P-067502 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): If the customer brakes sharply from a speed of > 30mph, without abs intervention, there is a single cracking noise from the area of the esp hydraulic unit
  • LI27.50-P-071658 - POWER TRAIN: Harsh engagement when changing gear range from p to d or r
  • LI82.85-P-055695 - ELECTRICAL SYSTEM: The comand unit does not start or the comand display remains dark. The comand unit cannot be operated. Note: the problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
  • LI47.20-P-054958 - FUEL SYSTEM, GASOLINE: Combination message: "clean fuel filter" is displayed. The fault code 162500 (water level message - bosch) or P226997 (water level message - delphi) or 171600 (filter load - bosch) is stored in the engine control unit.
  • LI05.10-P-058758 - ENGINE AND ENGINE COOLING: Noise: a rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: fault code entries in engine control unit: sim271de20: P001177 the position of the intake camshaft (cylinder bank
  • LI35.30-P-058566 - POWER TRAIN: Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
  • C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
  • LI91.25-P-059380 - SEATS: Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
  • LI91.10-P-059391 - SEATS: Noise from the front seats during load change.
  • LI91.10-P-049799 - ELECTRICAL SYSTEM: The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of ok components being removed. Possible hall sensor faults or normalization faults can exist which can be elimin
  • LI91.10-P-048503 - SEATS: Grunting noise or ripping noise at seat-back lining
  • LI91.10-P-048498 - SEATS: Noises from area of seat adjuster or cushion frame.
  • LI91.10-P-048497 - STRUCTURE: Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
  • LI33 30-P-056665 - SUSPENSION: Throttle lift-off clunking noises at drive shafts of front axle
  • P-SC-2017030011 - AIR BAGS: Replace driver-side and (if applicable) front passenger air bag
  • LI91 45-P-066075 - SEAT BELTS: Seat belt extender toothed rack sluggish or makes noises
  • LI05.10-P-049909 - ENGINE AND ENGINE COOLING: Engine noises after engine start
  • LI32.25-P-061137 - SUSPENSION:FRONT: Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
  • SC-2012070002 - ELECTRICAL SYSTEM:WIRING: Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. Models 2005-2011 164, 171, 203, 204, 207, 209
  • SB-59783 - ELECTRICAL SYSTEM:WIRING: Mercedes-benz: there are electrical production quality issues that cause the air bag warning light to illuminate. *rm
  • LI-43-10 - SERVICE BRAKES, ELECTRIC: Mercedes benz (daimler): unsatisfactory brake servo assistance after a cold start, primarily when maneuvering. Low vacuum in the intake manifold due to wide open throttle valve. Retrofit electric brake booster vacuum pump (m56). Model 20
  • RB-2009060005 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes benz service campaign: see document search button for owner letter. Software calibration number (scn) coding; engine control module. The vehicles fuel tank leak diagnosis system may have been inadvertently deactivated during a vi
  • SB-2008120008 - POWER TRAIN:AUTOMATIC TRANSMISSION: Mercedes benz: models 203, 209, 211, 219,230, and 463; model years 2005-2007. Replace pilot bushing at electrohydraulic unit. Daimler ag has determined that on affected vehicles the transmission pilot bushing may leak. Dealer will repla
  • SC-2007100004 - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE): Mercedes: replace transfer case on affected vehicles optimized transfer cases will reduce vibrations when cornering or when parking. Models 203, 211, 220. *pe
  • PB-42-30-103 - SERVICE BRAKES, AIR:ANTILOCK: Mercedes vehicle: the anti-lock brake system (abs) return flow pump running without control with corresponding fault code C1401, clean and insulated the connector for the return flow pump relay. Models 202 and 208. Model years unknown.
  • PB-91-60-53A - AIR BAGS: Mercedes vehicle: the srs indicator lamp is illuminated and code B1058 and b2dbo are stored, replace the srs control unit. Models 203 and model 209. Model years unknown. *pe
  • PB-82-10-376F - EXTERIOR LIGHTING:HEADLIGHTS: Mercedes vehicles: the xenon or bi-xenon headlamp not functioning. A function description can be found in wis document gf8s.10-p-20010 (203), gf82.10-p-0003q (209); gf82.10-p-3002r (230). Model years uknown. *pe
  • 2008010001 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Mercedes-benz - check catalytic converters and replace if necessary - models 203, 209, 211, 215, 230 - model years 2004-2005. *nj update 8/7/2008. *pe
  • 424586 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: All model 171, 203 and 209 vehicles equipped with sales code 477 - tire loss warning system (indirect esp based) with run flat tires. [tire pressure monitoring inactive] displayed instrument cluster. Model year 2005-2007. *nj
  • 2007100004 - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE): Models e320, e500, e55, e350, e550, e63 and s430 4matic, s500 4matic. My 2005-2006 -- replace transfer case. *nj updated 5/13/09. Models c280, c350, c320 and c240. My 2005-2007. *pe
  • 2006110005 - UNKNOWN OR OTHER: Install software for navigation system. *kb updated 3/5/09. *pe
  • 2006080003 - UNKNOWN OR OTHER: Check command and navigation software and update if necessary. *kb
  • 462046 - STEERING:RACK AND PINION: Play in the rack and pinion steering system. Models 203, 209, 210, 211, 215, 220, 230. Mercedes benz. *kb updated 5/13/09. *pe
  • 2005120007 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP: Install in-tank fuel pump fuse. *tt
  • 470036 - FUEL SYSTEM, OTHER: Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. This may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or in
  • 916076B - ELECTRICAL SYSTEM: Srs light illuminated. Dtc 9103 and/or 9123 present. Mercedes-benz model 203 and 209. Model year unknown. *tt
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation as of 20210917

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P2269 [1] Water in Fuel Condition
  • P0011 [1] "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
  • C1401 [1] Traction Control Valve RF Circuit Open
  • B1058 [1] B1058
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20201030

While driving, my son was using the heated seat function and noticed a burning smell, the driver side seat was smoking, which burned a hole in the left hand side of the seat back and also burned a hole in the back of my sons sweatshirt.

NoNoN NoneNone20201029

While driving, my son was using the heated seat function and noticed a burning smell, the driver side seat was smoking, which burned a hole in the left hand side of the seat back and also burned a hole in the back of my sons sweatshirt.

NoNoN NoneNone20190511

The battery keep draining which make thhe car impossible to drive

NoNoN NoneNone20190221

I went to change my low beam headlight bulb and found the wiring insulation all flaking off to about six inches from the bulb connector. I searched on line and found others complaining of this same thing. I suspect since these wires are hidden inside the headlight assembly, the problem is much more common.

NoNoN NoneNone20190209

A small spring inside the door lock breaks which keeps the door from opening once locked. I have seen many repair how to videos on youtube about this issue. It is a serious safety issue. If a person is in an accident and needs to exit the car quickly, this broken lock can keep them stuck inside the car unable to escape.

NoNoN NoneNone20190114

I was driving on a highway and suddenly i heard this loud explosion. My ears were ringing and i felt as if it was raining but only glass. Luckily it did not get into my eyes and i stopped the vehicle safely at the side of the road only to find out that everything is intact and i did not hit any other object; however, my sunroof had exploded. I called the manufacturer, mercedes benz, and they refused to do anything about it. They said that it is out of warranty. My concern is related to safety and i really think that mercedes benz should do something about it.

NoNoN NoneNone20180711

I have got anythin g in mail i like to know if it's on the recall list the lights comes on and off srs..

NoNoN NoneNone20160601

Recall

NoNoN NoneNone20140910

There needs to be something done to eliminate the problem with headlights. Almost every auto manufacture is making there headlights out of material that clouds up after a couple of year. It is a safety hazard that has continued for more years than it should have. When the lights cloud up they become very dim and cast shadow on images that they should be illuminating. It is very dangerous in rural areas and highways that are not lighted. Lights are as important as the other safety items in a vehicle. Is the fix really to have someone buff and polish them a couple times a year, $$$$$$$$$$$$$$$$$ all manufactures *tr

NoNoN NoneNone20140702

I own a 2005 mercedes-benz c320 for three years and always have issues with the software, the engine keeps shutting off while driving, and the steering wheel get locked, no matter where i am at, a city streets or a highway. Many phone calls to mercedes-benz dealer and the headquarter, they didn't try to resolve the issues i'm having with my car!!! Mercedes-benz wants people either forget about the safety issue! Die naturally or sell their cars.

NoFireN NoneNone20121021

Tl* the contact owns a 2005 mercedes benz c320. The contact stated that while driving, there was an overpowering burning odor present in the vehicle from the drivers seat. The contact then noticed that there was a quarter size hole that had burned through the contact's left pant leg. The contact was not injured. The vehicle was taken to the dealer for further inspection but was not repaired. The manufacturer was made aware of the failure. The vin was not available. The failure and the current mileage was 75,500.

NoNoN NoneNone20110401

Tl* the contact owns a 2005 mercedes benz c320. The contact stated while driving 5 mph, the vehicle stalled without warning. The contact was able to restart the vehicle within twenty seconds. The contact stated that there were two instances of the failure. The vehicle was taken to the dealer and also a mechanic shop and neither facility was able to duplicate the failure. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 84,500.

NoNoN NoneNone20100909

Tl* the contact owns a 2005 mercedes benz c320. The contact was driving 40 mph when the engine stalled without warning. The vehicle was towed to an authorized dealer where they replaced the crankshaft position sensor at the contact's expense. The contact was informed there were no recalls on the vehicle. The manufacturer was called but offered no assistance. The failure mileage was 34,253. Updated 12/30/10 *bf updated 01/10/11

NoFireN NoneNone20091016

My driver's seat warmer caught fire yesterday while in use. It started with smoke coming from the backrest portion of the seat after switching the heater on, and then began to flame. I turned off the warmer switch and put out the fire. I now have a hole in the backrest where the fire started. *tr

NoNoN NoneNone20060114

I own a 2005 e320 cdi mercedes diesel. The car gives off black smoke (intermittently) and a black tar like substance (black soot) pours out of my exhaust system. I have complained to mercedes and they state, "the car is operating within factory specifications." the dealership (skyland automotive, asheville, nc) states that it is due to poor quality diesel fuel. I have considered legal action under the nc lemon law, but would rather have the problem solved. *jb

NoNoN NoneNone20051023

I have had 2 instances where i start driving and the car loses power and then will regain power. It is within the first 5-10 minutes of driving and is extremely dangerous and could cause accidents. Service has not been able to find problem. 4 other friends have indicated they are having the same problem with loss of power. Most are the same model. *jb

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.