Mercedes-benz S550 4matic 2015

• Recall 256302 [USA]: A detached roof panel can become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
  dealers will replace the front panel, free of charge. Owner notification letters were mailed march 22, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 21v-197.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 187852 [USA]: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 C350E, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glC350E vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
  mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 151104 [USA]: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v787-4620.Pdf
  mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 125822 [USA]: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
  mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 120724 [USA]: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. the increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
  Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2013-2015 sl550, 2013-2014 sl63 amg, 2014-2016 e350, 2014 e350 cabriolet, e350 coupe, 2014-2015 s550, 2015 e350 bluetec, 2015-2016 e400, 2016 e550 coupe, and maybach s600 vehicles manufactured august 23, 2012, to august 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
  mbusa will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began october 13, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 117745 [USA]: If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.
  Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 s550 4matic coupe, amg s63 4matic coupe, and amg s65 vehicles manufactured january 27, 2014, to april 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection," and fmvss number 209, "seat belt assemblies."
  mbusa will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on october 30, 2015. Mbusa's recall number is 2015100002. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Front roof panel detachment investigation # PE21001

  On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (nhtsa) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhesive, site preparation, and installation of a replacement panel with new adhesive.The consumer complaints that prompted the opening of pe21-001 all described detachments of front roof panels that had been replaced after the vehicle was put into service.Mercedes internal investigation identified a broader scope of affected vehicles (2014-2020 cla, gla, c, s, glc, and gle class) and found the following potential service procedure- related causes of front roof panel detachments:- improper surface pretreatments such as the use of the wrong primer or cleaner or scoring of the surface; or - use of the incorrect adhesive.These conditions lead to a front roof panel bond that, even if sound at the time of repair, cannot maintain its strength over time and environmental exposure.Mercedes updated its service and parts ordering systems to reinforce the proper use of specified kits and procedures via webinars, shop foreman meetings, and explicit reference to the risks incurred by diverging from the repair procedures. Mercedes is also furnishing parts ordering assistance, and will hold dealerships accountable for improper repairs.Odis analysis of the ten complaints it has received from the public (voqs) and mbusas complaint data submitted in response to the information request letter for pe21-001 identified a total of 57 non-duplicative reports alleging incidents in which the front roof panel detached from the vehicle while in motion. Included within the 57 reports are incidents where consumers state the panel detached "...And flew off into traffic."on march 19, 2021, mercedes notified nhtsa that it would recall subject vehicles with front roof panels known to have been replaced after the original sale of the vehicle. In total, the recall (designated as recall 21v197) covers 15,099 vehicles that were ever registered in the united states. Based on recall 21v197 and the remedy implemented by mercedes, further investigation does not appear to be warranted at this time.Accordingly, this investigation is closed.The odi complaints cited above can be viewed at www.Nhtsa.Gov under the following odi identification numbers: 11376425, 11352686, 11351629, 11349158, 11341541, 11337594, 11324100, 11311591, 11222127, 11404183
  

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Fault door hinge driver door - hinge makes creaking noises and has sticking points

Fault door hinge driver door - hinge makes creaking noises and has sticking points

My wife installed a baby car seat in rear passenger seat. When i unbuckle to clean up the seat, seat belts were jammed and locked. I took it to the dealer and they quoted over 1200$ just for seat belt replacement.

My wife installed a baby car seat in rear passenger seat. When i unbuckle to clean up the seat, seat belts were jammed and locked. I took it to the dealer and they quoted over 1200$ just for seat belt replacement.

On july 15, 2020, i was involved in a one car accident. The car left the roadway on a curve when i lost consciousness due to a medical issue, and slid down an embankment into a tree. The tree prevented a total rollover and the car was at a 45 degree angle. I was thrown against the driver's side door and sustained injuries. The side airbags did not deploy, neither did the front airbags. The car was totaled. The side airbags are supposed to deploy in a side impact or rollover situation, both of which occurred. Because they did not deploy, i suffered a head injury, broken ribs from the impact, and lacerations from the broken window and tree. I have enclosed the police report and pictures. The report erroneously stated the airbags had deployed, but the pictures clearly show they did not. I have more pictures, if needed.

On july 15, 2020, i was involved in a one car accident. The car left the roadway on a curve when i lost consciousness due to a medical issue, and slid down an embankment into a tree. The tree prevented a total rollover and the car was at a 45 degree angle. I was thrown against the driver's side door and sustained injuries. The side airbags did not deploy, neither did the front airbags. The car was totaled. The side airbags are supposed to deploy in a side impact or rollover situation, both of which occurred. Because they did not deploy, i suffered a head injury, broken ribs from the impact, and lacerations from the broken window and tree. I have enclosed the police report and pictures. The report erroneously stated the airbags had deployed, but the pictures clearly show they did not. I have more pictures, if needed.

This car was purchased in charlotte nc in winter of 2018. In november of 2019, while driving down the road with no cars in site, we heard a loud pop. We couldn't figure out what the noise was because it sounded like a rock hit the windshield but we didn't see anything. We couldn't figure out where a rock could have come from as their were no cars on the road. That afternoon we pulled back the roof screen to find that the glass panoramic roof had cracked all of the way back. The crack started in the upper left corner of the car in the curve of the top. The crack started right where the windshield and the roof come together. Mercedes convinced us that something had to have hit it. We made a claim on our insurance and $10,500 later, the top was replaced. 5 months later as we were pulling out of our driveway onto a 2 lane country road, we heard the same noise and again, pulled the shade back to see the roof had cracked once more. Between the two incidents, the car has only been driven 600 miles. The car is hardly ever driven and stays covered up in a climate controlled garage 99% of the time. Nothing has hit the top and broken the glass. The top broke in a wavy pattern just like before. Their is obviously a structural problem as the glass is a structural part of the car. These are obviously stress related and i have spoken to other owners of these cars who have had the same issue and mercedes will not stand behind these repairs. They make you believe you are in some way responsible for this defect. I cannot keep filing an expensive panoramic roof replacement on my insurance, now i'm at the point to where i'm afraid to drive the car due to the roof possibly breaking. This is unbelievable that a $150,000 car would have this sort of problem. *tr

This car was purchased in charlotte nc in winter of 2018. In november of 2019, while driving down the road with no cars in site, we heard a loud pop. We couldn't figure out what the noise was because it sounded like a rock hit the windshield but we didn't see anything. We couldn't figure out where a rock could have come from as their were no cars on the road. That afternoon we pulled back the roof screen to find that the glass panoramic roof had cracked all of the way back. The crack started in the upper left corner of the car in the curve of the top. The crack started right where the windshield and the roof come together. Mercedes convinced us that something had to have hit it. We made a claim on our insurance and $10,500 later, the top was replaced. 5 months later as we were pulling out of our driveway onto a 2 lane country road, we heard the same noise and again, pulled the shade back to see the roof had cracked once more. Between the two incidents, the car has only been driven 600 miles. The car is hardly ever driven and stays covered up in a climate controlled garage 99% of the time. Nothing has hit the top and broken the glass. The top broke in a wavy pattern just like before. Their is obviously a structural problem as the glass is a structural part of the car. These are obviously stress related and i have spoken to other owners of these cars who have had the same issue and mercedes will not stand behind these repairs. They make you believe you are in some way responsible for this defect. I cannot keep filing an expensive panoramic roof replacement on my insurance, now i'm at the point to where i'm afraid to drive the car due to the roof possibly breaking. This is unbelievable that a $150,000 car would have this sort of problem. *tr

The steering column went bad. It started making noise, but not warning lights came on. If i had continued to drive it, it probably would have crashed. The car only had approximately 22,000 miles on it. *tr

Common OBD-II Error Codes

• C350E [1] C350E
• P0234 [1] Engine Turbocharger/Supercharger Overboost Condition