2010 Mercury Milan HybridMercury Milan Hybrid 2010

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Mercury Logo

Below you will find all available information on the 2010 Mercury Milan Hybrid.
The vehicle is described as a Front-Wheel Drive Midsize Cars 4-door sedan, hardtop.

ManufacturerKnown WMI(s)Fuel Type
MercuryRegular
City MPGHighway MPGCO2 emissions
22 - 41 MPG29 - 36 MPG227.87 - 370.29 g/mile
Mercury VIN Decoder

Use the box here to look up VINs from Mercury as well as other manufacturers

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Sub-models: - Milan Hybrid Fwd -

Frequently Asked Questions
  • What is the MPG of a 2010 Mercury Milan Hybrid?
     - The 2010 Mercury Milan Hybrid has an EPA estimated city efficiency of 22 - 41 MPG and an estimated highway efficiency of 29 - 36 MPG.
  • What is the fuse box diagram for the 2010 Mercury Milan Hybrid?
     - Fuse box diagrams for the 2010 Mercury Milan Hybrid can be found here
  • What is the annual fuel cost for the 2010 Mercury Milan Hybrid?
     - EPA estimated annual fuel cost for the 2010 Mercury Milan Hybrid is $2150.
  • Where is the 2010 Mercury Milan Hybrid produced?
     - The 2010 Mercury Milan Hybrid is produced in Hermosillo, Mexico.
  • Are there recalls for the 2010 Mercury Milan Hybrid?
     - There are 16 recall(s) for the 2010 Mercury Milan Hybrid, additional information is below.
  • How much horsepower does the 2010 Mercury Milan Hybrid have?
     - The 2010 Mercury Milan Hybrid has 191 horsepower.
NHTSA Mandated Recalls
  • Recall 229758 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  • Recall 198017 [USA]: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  • Recall 150554 [USA]: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

  • Recall 126879 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  • Recall 133010 [USA]: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

  • Recall 126949 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  • Recall 120123 [USA]: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  • Recall 110868 [USA]: The pressure changes may cause the tank to crack and leak fuel. a fuel leak in the presence of an ignition source increases the risk of a fire.

  • Recall 104401 [USA]: The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

  • Recall 94340 [USA]: While driving, multiple stud fractures could occur at the wheel location, and the operator may experience vehicle vibration and/or wheel separation, increasing the risk of a crash.

  • Recall 86751 [USA]: A vehicle parked without an engaged park pawl and without an applied parking brake may have unintended movement which may cause a crash.

  • Recall 74469 [USA]: In the event of a crash, the seatback and head restraint may move rearward, increasing the risk of injury.

  • Recall 2021029 [Canada]: Airbag

  • Recall 2019665 [Canada]: Brakes

  • Recall 2019005 [Canada]: Airbag

  • Recall 2016347 [Canada]: Airbag

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic 6-spd Front-Wheel Drive Milan

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    TransmissionAutomatic 6-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1000
    Description Data
    Annual petroleum consumption in barrels for fuel type 111.9004
    City mpg for fuel type 1,22
    Combined mpg for fuel type 1,25
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle typeFront-Wheel Drive
    EPA model type index119
    Annual fuel cost for fuel type 1 ($)2150
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    Highway mpg for fuel type 1,31
    Vehicle record id26412
    4 door luggage volume (cubic feet)16
    Model name (carline)Milan
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)101
    TransmissionAutomatic 6-spd
    Unadjusted city mpg for fuel type 127.6878
    Unadjusted highway mpg for fuel type 142.908
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1000
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
  • Manual 6-spd Front-Wheel Drive Milan

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    TransmissionManual 6-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,22
    Combined mpg for fuel type 1,24
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle typeFront-Wheel Drive
    EPA model type index103
    Annual fuel cost for fuel type 1 ($)2250
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    Highway mpg for fuel type 1,29
    Vehicle record id26413
    4 door luggage volume (cubic feet)16
    Model name (carline)Milan
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)101
    TransmissionManual 6-spd
    Unadjusted city mpg for fuel type 127.8
    Unadjusted highway mpg for fuel type 140.2
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
  • Automatic (variable gear ratios) Front-Wheel Drive Milan Hybrid Fwd

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    TransmissionAutomatic (variable gear ratios)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline2750
    Electric motor (kw-hrs)275V Ni-MH
    Description Data
    Annual petroleum consumption in barrels for fuel type 17.62846
    City mpg for fuel type 1,41
    Combined mpg for fuel type 1,39
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle typeFront-Wheel Drive
    EPA model type index117
    Annual fuel cost for fuel type 1 ($)1400
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    Highway mpg for fuel type 1,36
    Vehicle record id26415
    4 door luggage volume (cubic feet)12
    Model name (carline)Milan Hybrid Fwd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)100
    TransmissionAutomatic (variable gear ratios)
    Unadjusted city mpg for fuel type 156.5
    Unadjusted highway mpg for fuel type 151.6
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline2750
    Electric motor (kw-hrs)275V Ni-MH
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Tue Jun 02 00:00:00 EDT 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SSM 52476 - EQUIPMENT: All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
  • SSM 52243 - ENGINE AND ENGINE COOLING: When performing any transmission fluid change or topoff involving motorcrafta? Premium atf, mercona? V has replaced all versions of motorcrafta? Premium atf and can be used going forward. Mixing motorcrafta? Premium atf and mercona? V in th
  • 22B05 S1 - AIR BAGS: Certain 2005-2014 mustang, 2005-2006 gt, 2004-2011 ranger, 2006-2012 fusion and mkz/zephyr, 2006-2011 milan, and 2007-2010 edge & mkx vehicles driver & passenger airbag module quality control inspection reason for this supplement ??A?A?
  • SSM 51666 - STEERING: Some 2010-2012 fusion/milan and 2011-2012 mkz vehicles equipped with a 2.5l or 3.0l engine and electronic power assist steering (epas), a remanufactured replacement steering gear (mu2z-3v504-arm) is available which is significantly less exp
  • TSB 23-2098 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM): Some 2010-2012 fusion hybrid electric vehicles (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th
  • 22G04 - EQUIPMENT:ELECTRICAL: Certain 2010 ??A?A? 2012 model year fusion / mkz / milan hybrid vehicles hybrid battery reduced electric vehicle operation becm and pcm software update in all the affected vehicles, outdated software may result in reduced ev-only mode perf
  • 22B05 - AIR BAGS: Certain 2005-2014 mustang, 2005-2006 gt, 2004-2011 ranger, 2006-2012 fusion & mkz/zephyr, 2006-2011 milan, and 2007-2010 edge & mkx vehicles driver & passenger airbag module quality control inspection: ford motor company has determined that
  • 21N11-S3 - SERVICE BRAKES, HYDRAULIC: Certain 2006-2010 model year fusion/milan/mkz/zephyr vehicles equipped with anti-lock brake systems dot 3 brake fluid and anti-lock brake system function in some of the affected vehicles, customers may return to the dealer with complaints
  • TSB160043 - POWER TRAIN: 6f35 transmission - fluid leak at left side halfshaft seal - built on or before 10/14/2013
  • TSB 20-2142 - ELECTRICAL SYSTEM: Some 2010-2012 fusion hybrid electric vehicles (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th
  • SSM 48238 - ENGINE AND ENGINE COOLING: Some 2010-2012 fusion hybrid electric vehicle (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineer
  • SSM 48130 - VISIBILITY:GLASS, SIDE/REAR: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
  • SSM 47976 - POWER TRAIN: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with motorcraft multi-purpose grease spray xl-5-a even if grease was not applied from the factory. Also verify that the engine/tran
  • SSM 47009 - EQUIPMENT:ELECTRICAL: The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). The master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
  • SSM 47009 - EQUIPMENT:ELECTRICAL: The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). The master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
  • SSM 47201 - EQUIPMENT: Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
  • SSM 47080 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. As of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. No re
  • SSM 46085 - ENGINE (PWS): The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). The etc_act and etc_dsd pids should not used to diagnose possible etb concerns. The ids has a limited refresh rate
  • SSM 46210 - STEERING: Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
  • SSM 46332 - EQUIPMENT: Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
  • SSM 46132 - BRAKES (PWS): Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the
  • SSM 46132 - BRAKES (PWS): Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the
  • TSB 16-0143 - EQUIPMENT: Some 2010-2012 fusion hybrid, milan hybrid and mkz hybrid vehicles may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) P0030 and/or P0130. Follow the service procedure steps to correct the condit
  • 16-0043 - POWER TRAIN: 6f35 transmission - fluid leak at left side halfshaft seal built on or before 10/14/2013 issue some 2009-2014 escape, 2009-2011 mariner, 2010-2014 fusion, 2010-2011 milan, 2012-2014 edge/explorer, and 2013-2014 taurus/mkt/mkz vehicles b
  • ASI-45147 - ELECTRICAL SYSTEM:SOFTWARE: Lincoln/ford: some vehicles will experience, in hot extreme ambient temperatures, a stop safely now or a malfunction indicator lamp (mil) illuminated in present of battery energy control module (becm) dtc P0A7E and becm needs replaced, and
  • ASI-45113 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Ford/lincoln: when flat towing vehicle, battery will drain, due to manual instruction of key remaining in accessory position. Model 2010-13 fusion, 2010-11 milan, 2011-12 mkz. *pe
  • 14M03 - ELECTRICAL SYSTEM:SOFTWARE: Ford 2010-2011 milan and mkz vehicles: customer satisfaction program regarding tail lamp assembly extended coverage to 10 years or 150,000 miles warranty. *lj
  • 13N03 - STRUCTURE:BODY: Ford fusion, milan, escape, mariner 2009-2013: customer satisfaction program throttle body extended coverage. *lj
  • ASI-44733 - EQUIPMENT: Ford: in valve body, a worn solenoid pressure regulator valve has diagnostic trouble code (dtc) P0735 stored and indication of repair history was the valve body was not replaced previously. Model 2009-10 escape, mariner, 2010 fusion, mila
  • 44863 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
  • CSP-13B17 - EQUIPMENT: Ford: the throttle body internal motor contacts may be contaminated, resulting in an electrical, intermittent, connectivity, causing malfunction indicator lamp (mil) or wrench light to be illuminated. Model 2009-2012 fusion, milan, escap
  • TSB-14-0056 - POWER TRAIN:AUTOMATIC TRANSMISSION: Mercury/ford: on some vehicles, there is a fluid leakage, coming from left hand (lh) halfshaft seal of the automatic transmission and a service kit is available now, for repair. Model 2009-2012 escape, mariner, fusion, milan. *pe
  • CSP-13N03 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Ford: throttle body will develop contamination on internal motor contacts resulting in an intermittent electrical connectivity and malfunction indicator lamp (mil) or wrench light will illuminate. Model 2009-2013 fusion, milan, escape, ma
  • SB-44300 - POWER TRAIN:AUTOMATIC TRANSMISSION: Ford: on the left hand half shaft seal, there is a fluid leak from the transmission because of wear on case bushing. Model 2009-2012 escape, 2009-2011 mariner, 2010-2012 fusion, 2010-2011 milan. *pe
  • ASI-32332 - ENGINE (PWS): Ford: due to an intermittent loss of rpm or lack of acceleration, in some vehicles, with illuminated wrench light, diagnostic trouble codes (dtcs) P2111, P2112 may or may not be stored in powertrain control module (pcm). Models 2009-12 es
  • SB-32167-70 - ENGINE (PWS): Ford/lincoln/mercury: some vehicles may experience an illuminated mil or safety stop now message, or a no start condition or possible misfire or roughness at idling through 2000rpm or a lack of acceleration. Models 2009-12 escape, 2009-1
  • ASI-22173 - ENGINE AND ENGINE COOLING:ENGINE: Ford: the variable camshaft timing vct) solenoid movement may be temporarily restricted due to debris in engine oil that is causing diagnostic trouble codes (dtcs). *pe
  • TSB-12-1-18 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Ford/mercury/lincoln: some model year vehicles may exhibit a message with a red triangle on and stop safely now, and/or have a diagnostic trouble code, no start condition. *pe
  • TSB-11-11-10 - EXTERIOR LIGHTING:BRAKE LIGHTS: Mercury/lincoln/ford: the red brake lamp will illuminate with no change in brake pedal feel. *pe
  • TSB-11-3-22 - ENGINE AND ENGINE COOLING:ENGINE: Ford: there may be a leaking/stuck canister purge valve which can cause multiple driving systems. The malfunction light may be on with or without stored trouble codes. *rm
  • AS-21551 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Ford: the chrome may peel or wrinkle on the chrome handles. This is caused by the curing process of the finish. 2010 fusion/milan/mks. *rm
  • TSB-10-16-6 - VISIBILITY:GLASS, SIDE/REAR: Ford: there may be loose molding in the base of the rear window glass. 2010 fusion/milan/mkz. *rm
  • AS-21778 - STEERING: Ford: there may be a steering drift while driving on a flat or uneven road surface. 2010-2011 fusion/milan/mkz. This could be normal. *rm
  • TSB-11-5-2 - ELECTRICAL SYSTEM:SOFTWARE: Ford: engine power may be reduced with a high idle speed. The engine light may also be on with a stored trouble code. Programming issue. 2010-2011 fusion/merucry milan/lincoln mkz. *rm
  • TSB-11-2-10 - ENGINE AND ENGINE COOLING:ENGINE: Ford: there may be a hard start or rough idle accompanied with two trouble codes. The problem may have to do with camshaft timing. 2010-2011 fusion/escape/milan/mariner. *rm
  • TSB11-1-5 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored. *rm
  • SB-21509 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Ford: there may be a wrench light on without driveable symptoms, but an internal code stored. *rm
  • TSB-10-19-1 - ENGINE AND ENGINE COOLING:ENGINE: Ford: on various 2009-2010 models there may be a malfunction light on with five possible fault codes. *rm
  • SB-21431 - POWER TRAIN:AUTOMATIC TRANSMISSION: Ford/mercury/lincoln: some vehicles equipped with reverse sensing system (parking aid) intermittent tone during normal operations. May exhibit continuous or intermittent tones when no obstacles or fault codes are present when shifting in
  • CSP-10B13 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT: Ford\mercury service campaign: see document search button for owner letter. On some affected vehicles, the brake system software may unnecessarily cause the regenerative brake system to transition to conventional brakes with full antilock
  • TSB-09-12-13 - SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES: Ford/mercury: some vehicles may experience electronic noise on the main power feed circuit to the brake control module within the 14290 wiring harness. *pe
Known Recall Investigations
  • Pedestrian alert sounds investigation # DP22005

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.On january 27, 2023, nhtsa opened defect petition (dp) 22-005 to evaluate the subject matter described in the petition. On june 24, 2023 and as supplemented on june 25, 2023, the petitioner notified nhtsa he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioners withdrawal, dp22-005 is closed. Closure of this dp does not represent a determination by nhtsa regarding the subject matter of the petition.

  • Electronic throttle body malfunction investigation # PE13003

    On february 21, 2013, the office of defects investigations (odi) opened preliminary evaluation pe13-003 to investigate allegations of electronic throttle body (etb) failures resulting in sudden reduction of engine power in model year (my) 2009-2013 ford escape, fusion, mariner and milan vehicles. During this investigation, ford identified a condition in subject vehicles equipped with 2.5l and 3.0l engines that may result in a sudden reduction of engine power.According to ford, the etb internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the malfunction indicator lamp (mil) or wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford’s trade name for the feature is failure mode effects management (fmem) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.Odi’s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 rpm. Analysis of warranty claims provided by ford identified 59,807 claims related to etb replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (dtc) P2111, "throttle body stuck open", and P2112, "throttle body stuck closed".Ford described several factors where the etb motor may fail resulting in dtcs P2111 or P2112 but the failure is not an existing stuck open or closed etb valve position.According to ford, the etb control strategy provides the driver with three fmem modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.Dtcs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other fmem limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, ford and its suppliers, delphi and igarashi, updated the powertrain control module (pcm) software to include a throttle body motor cleaning cycle during key-on and modified the etb internal motor components design, surface finish and material composition to improve durability. Additionally, ford developed a remedy procedure and issued a special customer satisfaction program (csp) 13n03 extending the etb warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through january 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a ford dealer who will reprogram the pcm to the latest calibration. The bulletin was sent to dealers on january 17, 2014 and the owner letter mailing began on january 27, 2014. See the investigative file for copies of fords bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety-related defect does not exist. For additional information regarding this investigation, see complete closing resume in the document file for pe13-003.

  • Floor mat interference with accelerator investigation # EA12009

    On may 27, 2014, ford motor company submitted recall 14e-028 (ford recall #14s07) to correct a safety-related problem with certain drivers side ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year ford fusion, mercury milan, lincoln zephyr, and lincoln mkz vehicles built at hermosillo assembly plant (hap) from november 9, 2007, to october 31 ,2010.Nhtsa testing determined that the original accessory all-weather mat with a single retention clip (figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the office of defects investigation (odi) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by ford and lincoln dealers directly to customers as an optional accessory equipment item or, beginning in november 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected drivers side all weather floor mats were sold worldwide; either over the counter through ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their ford or lincoln dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected ford drivers side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The voqs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

  • Wheel mounting stud fracture investigation # EA11009

    There is no summary currently available

  • Wheel stud fracture investigation # PE11003

    There is no summary currently available

  • Fleet vehicle recall completion audit investigation # AQ10001

    There is no summary currently available

  • Accel pedal interference - acc floormat investigation # PE10019

    Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (my) 2010 vehicles. Analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles. Incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. Drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shifting to neutral or turning the engine off. Drivers and service technicians reference observing evidence of mat interference or note unsecured ford or aftermarket all weather floor mats in post-incident inspections.Based on information gathered during the preliminary evaluation the population being investigated has been narrowed to model years 2008 to 2010.This investigation has been upgraded to an engineering analysis on my 2008 through early-2010 vehicles (produced through september 2009) to further assess the scope, frequency and safety consequences of the alleged defect.The voqs associated with the opening of this engineering analysis are: 10479693, 10415911, 10379562, 10372674, 10345830, 10342572, 10339330, 10335336, 10334211, 10332233, 10331160, 10329659, 10327597, 10320011, 10232027, 10214131

NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc KneeDriver Seat Only
Air Bag Loc Side1st and 2nd Rows
Body ClassSedan/Saloon
DisplacementCC2500.0
DisplacementCI152.55936023683
DisplacementL2.5
Doors4
Electrification LevelStrong HEV (Hybrid Electric Vehicle)
Engine ConfigurationIn-Line
Engine Cylinders4
EngineHP191
EngineKW142.4287
Engine ModelFord
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
Fuel Type SecondaryElectric
MakeMERCURY
MakeID465
ManufacturerFORD MOTOR COMPANY, MEXICO
Manufacturer Id979
ModelMilan
ModelID1793
Model Year2010
NCSA Body Type4-door sedan, hardtop
NCSA MakeMercury
NCSA ModelMilan
Other Engine InfoDisplacement is 2.5L with AC syncronous motor.
Plant CityHERMOSILLO
Plant Company NameHermosillo
Plant CountryMEXICO
Seat Belts AllManual
SeriesHybrid
TPMSDirect
VIN3MEDM0L39AR639344
Vehicle TypePASSENGER CAR
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210630

The contact owns a 2010 mercury milan. The contact stated that while driving the brake pedal depressed to the floorboard. The brake warning indicator light was illuminated. The contact called the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 73,,000. The contact stated the failure was similar to nhtsa campaign number:19v904000 (service brakes, hydraulic).

NoNoN NoneNone20210516

For years i have sporadically gotten a "power steering sensor fault" displayed when i would start the car. You could barely turn the steering wheel. In searching the owner's manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the owner's manual and could not be addressed and eliminated, i don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and i could not drive the car. Today, 5/20/21 i got it towed to the local ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 milan models. Unfortunately my car is 2010 and is not included in the recall. Aren't we talking about an identical control module as to those that have been recalled?? Then why wouldn't the nhtsa not be concerned about this very similar safety issue??!! I'm thankful this didn't happed to me while driving!

NoNoN NoneNone20210513

Power steering has failed multiple times on the vehicle. The dashboard displays 'power steering assist fault' and the steering wheel is locked. This occurred both when the vehicle was stationary and in motion. Fortunately i was driving in a safe location each time, but had it been on a highway this would have caused a crash. There is a recall for this specific issue on 2011 mercury milans, but not on 2010 models.

NoNoN NoneNone20210430

I call my local ford dealerships to schedule a free important safety recall for the driver's side air bag inflator replacement, according to nhtsa is due for replacement, but workers at this location hang up the phone, tell me to wait 1 second and dissapear making me write this paragraphs because my safety is #1 priority. They want me to leave my vehicle in their properties for 3 days for a simple 2 hour job and that is really unacceptable, only because its free dont mean i have to put up with this nonsense. The vehicle runs and works fine but in aan event of a crash god forbiddes, i wouldnt want exploding airbag fragment to be the cause of my death and im urging to get this replaced asap but lazy worker who dont like their job should be fired to open up position for people who appreciate their jobs. Now i dont know how to take care of this situation im stuck knowing there is a potential for an airbag explosion deploying and risking my life at the hands of inconmpetent workers who dont realize how important recalls really are. I cant afford a new vehicle plus my vehicle turns on and the tires rotate without a hassle theres no point in buying more junk. Please get back at me thank you and god bless. I have records of a recall that was done on passenger side airbag but now nhtsa recommends the driver side i appreciate the advice but dealerships act really unprofessionally towards the situation.

NoNoN NoneNone20210402

Tl* the contact owns a 2010 mercury milan. The contact stated that the brake pedal went to the floorboard when depressed. The contact stated that the braking distance was extended. The contact stated that failure occurred intermittently at various speeds, sometimes without warning. The vehicle was taken to a certified mechanic to be diagnosed. The mechanic stated that the braking system malfunctioned, the angle sensor, brake pedal field simulator and the abs valve all failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 84,000.

NoNoN NoneNone20210401

Tl* the contact owns a 2010 mercury milan. The contact stated that the brake pedal went to the floorboard when depressed. The contact stated that the braking distance was extended. The contact stated that failure occurred intermittently at various speeds, sometimes without warning. The vehicle was taken to a certified mechanic to be diagnosed. The mechanic stated that the braking system malfunctioned, the angle sensor, brake pedal field simulator and the abs valve all failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 84,000.

NoNoN NoneNone20210401

Power steering assist fail at 133000 miles. I was just starting my car

NoNoN NoneNone20210331

Power steering assist fail at 133000 miles. I was just starting my car

NoNoN NoneNone20210319

Started my car up and it said power steering failed..I cut the car off and waited then it went off...As i was headed to work the airbag light came on for the passenger side..I pulled into the store turned the car off a while and started it back up the light went off before leaving work the power steering message popped back up i once again turned off the car for a while...I manage to make it home but a mile from my house the airbag light once again came on.. Please check into this..I love my life and the life of my loved ones driving like this is very dangerous and this is my only means of transportation.

Read and Submit Vehicle Complaints -- 62+ complaints filed
Common OBD-II Error Codes
  • P0030 [1] HO2S Heater Control Circuit (Bank 1 Sensor 1)
  • P0130 [1] 02 Sensor Circuit Malfunction (Bank I Sensor 1)
  • P0A7E [1] Hybrid Battery Pack Over Temperature
  • P0735 [1] Gear 5 Incorrect ratio
  • P2111 [2] Throttle Actuator Control System - Stuck Open
  • P2112 [2] Throttle Actuator Control System - Stuck Closed
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
3MEHM0CG7AR6172172010MilanHERMOSILLO , MEXICO
3MEHM0JAXAR6620982010MilanHERMOSILLO , MEXICO
3MEDM0L39AR6393442010MilanHERMOSILLO , MEXICO
3MEHM0JG4AR6261842010MilanHERMOSILLO , MEXICO
3MEHM0JG3AR6589502010MilanHERMOSILLO , MEXICO
3MEHM0HA9AR6643792010MilanHERMOSILLO , MEXICO
3MEHM0JG0AR6058482010MilanHERMOSILLO , MEXICO
3MEHM0HA2AR6077332010MilanHERMOSILLO , MEXICO
3MEHM0HA0AR6303462010MilanHERMOSILLO , MEXICO
3MEHM0HAXAR6034622010MilanHERMOSILLO , MEXICO
3MEHM0JA1AR6125142010MilanHERMOSILLO , MEXICO
3MEDM0L39AR6299322010MilanHERMOSILLO , MEXICO
3MEHM0JA4AR6284162010MilanHERMOSILLO , MEXICO
3MEHM0JG2AR6436632010MilanHERMOSILLO , MEXICO
3MEHM0JA4AR6644592010MilanHERMOSILLO , MEXICO
3MEHM0JG7AR6461712010MilanHERMOSILLO , MEXICO
3MEHM0JG8AR6588322010MilanHERMOSILLO , MEXICO
3MEHM0JA3AR6223812010MilanHERMOSILLO , MEXICO

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