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Frequently Asked Questions
Are there recalls for the 2015 PIERCE Quantum?
- There are 15 recall(s) for the 2015 PIERCE Quantum, additional information is below.
NHTSA Mandated Recalls
Recall 241270 [USA]: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks. Stokes basket mounting brackets may be insufficiently welded. pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed december 14, 2022. Owners may contact pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74b323. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 183282 [USA]: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Pierce manufacturing (pierce) is recalling certain 2015-2021 arrow xt, enforcer, quantum and velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak. on engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on march 11, 2022. Owners may contact pierce's customer service at 1-888-974-3723. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 138709 [USA]: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain 2004-2018 arrow xt, dash, enforcer, impel, quantum and velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended. pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began february 28, 2019. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b295. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 129157 [USA]: If the bracket falls, it could strike a person below.
Pierce manufacturing (pierce) is recalling certain 2007-2017 pierce velocity, impel, arrow-xt, quantum, and enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground. pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on august 22, 2018. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b290. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 132660 [USA]: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, quantum, saber, velocity, and commercial emergency vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting. pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on february 9, 2018. Owners may contact pierce customer service at 1-888-974-3723 or hale products at 1-800-533-3569. Pierce's number for this recall is 74b287. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 126094 [USA]: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles, equipped with certain spicer d-series and e-series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen. pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on november 30, 2017. Owners may contact pierce customer service at 1-414-832-3000. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 125238 [USA]: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Pierce manufacturing (pierce) is recalling certain 2012-2017 arrow xt, dash, enforcer, quantum, and velocity fire trucks equipped with the t3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle. pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on july 11, 2017. Owners may contact pierce customer service at 1-888-974-3723. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 120818 [USA]: If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow, dash, enforcer, impel, quantum, saber, and velocity fire trucks manufactured june 29, 2015, to june 30, 2016. The affected vehicles may be equipped with certain c20 and c21 split-shaft transmissions from waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output. piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on september 2, 2016. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b277. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 118977 [USA]: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity emergency vehicles manufactured august 4, 2015, to august 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump. pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on june 16, 2016. Owners may contact pierce customer service at 1-888-974-3723 or hale products customer service center at 1-800-533-3569. Pierce's number for this recall is 74b272. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 106555 [USA]: If the flashlight battery pack overheats, it can increase the risk of a fire.
Pierce manufacturing (pierce) is recalling certain model year 2010-2016 arrow-xt, quantum, and velocity vehicles manufactured from october 30, 2010, through january 24, 2016. The affected vehicles are equipped with pelican 9410l flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat. pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from pelican products, free of charge. The recall began on april 18, 2016. Owners may contact pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74b271. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 115011 [USA]: An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Pierce manufacturing (pierce) is recalling certain model year 2013-2015 arrow xt, quantum, velocity, impel, and saber fire-fighting vehicles manufactured june 19, 2013, to july 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose. pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on january 5, 2016. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b252. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 117003 [USA]: If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. additionally, portions of the driveshaft could become a road hazard. these scenarios may increase the risk of a crash.
Pierce manufacturing (pierce) is recalling certain model year 2014-2015 pierce arrow xt, dash cf, enforcer, quantum, and velocity emergency vehicles manufactured from november 3, 2014, through july 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect. pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on september 15, 2015. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b265. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 118082 [USA]: If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
Pierce manufacturing (pierce) is recalling certain model year 2014-2015 velocity and quantum vehicles manufactured from february 10, 2014, through january 8, 2015, and equipped with led headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme cold temperatures causing the headlights to provide interrupted illumination. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment." pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on september 3, 2015. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b264. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 2020240 [Canada]: Structure
Issue: on certain aerial fire trucks, the ladder could rotate unexpectedly to the right when it is being extended due to an error with the control module. Safety risk: a ladder that moves unexpectedly could create an increased risk of injury. Corrective actions: pierce has repaired all affected fire trucks.
Recall 2020239 [Canada]: Structure
Issue: on certain aerial fire trucks, the bracket that limits the travel of the ladder could loosen over time and separate from the ladder. As a result, the bracket could fall to the ground. Safety risk: a bracket that falls from a ladder could create a risk of injury. Corrective actions: pierce has repaired all affected fire trucks.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
WB 19 - EXTERIOR LIGHTING:HEADLIGHTS: Warranty bulletin discussing condensation in led headlamps produced by jw speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.