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Frequently Asked Questions
Are there recalls for the 2017 PIERCE Quantum?
- There are 11 recall(s) for the 2017 PIERCE Quantum, additional information is below.
NHTSA Mandated Recalls
Recall 241283 [USA]: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks. Stokes basket mounting brackets may be insufficiently welded. pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed december 14, 2022. Owners may contact pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74b323. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 183292 [USA]: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Pierce manufacturing (pierce) is recalling certain 2015-2021 arrow xt, enforcer, quantum and velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak. on engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on march 11, 2022. Owners may contact pierce's customer service at 1-888-974-3723. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 206582 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.
Pierce manufacturing (pierce) is recalling certain 2017-2021 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak. dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on june 24, 2021. Owner notification letters were mailed july 30, 2021. Owners may contact pierce customer service at 1-888-974-3723. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 138723 [USA]: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain 2004-2018 arrow xt, dash, enforcer, impel, quantum and velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended. pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began february 28, 2019. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b295. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 137293 [USA]: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Pierce manufacturing (pierce) is recalling certain 2017-2018 pierce arrow xt, dash, enforcer, impel, quantum, saber, velocity, and commercial vehicles equipped with whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment." pierce will notify owners, and whelen will inspect the vehicles and replace the brake lights, as necessary, free of charge. The recall began march 4, 2019. Owners may contact pierce customer service at 1-888-974-3723. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 129164 [USA]: If the bracket falls, it could strike a person below.
Pierce manufacturing (pierce) is recalling certain 2007-2017 pierce velocity, impel, arrow-xt, quantum, and enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground. pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on august 22, 2018. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b290. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 125421 [USA]: If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Pierce manufacturing (pierce) is recalling certain 2016-2017 arrow xt, enforcer, impel, quantum, and velocity fire trucks equipped with hale pump interlock module kits. The hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating. pierce will notify owners, and hale products dealers will replace the interlock modules, free of charge. The recall began on march 24, 2017. Owners may contact hale customer service at 1-800-533-3569 or pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74b281. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 125251 [USA]: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Pierce manufacturing (pierce) is recalling certain 2012-2017 arrow xt, dash, enforcer, quantum, and velocity fire trucks equipped with the t3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle. pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on july 11, 2017. Owners may contact pierce customer service at 1-888-974-3723. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 2021324 [Canada]: Fuel supply
Issue: on certain vehicles, the fuel rail assembly could develop a leak. Note: this recall only affects vehicles equipped with a cummins l9 or isx12 diesel engine. Safety risk: a fuel leak can create the risk of a fire. Corrective actions: cummins will notify owners by mail and instruct you to take your vehicle to a cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers.
Recall 2020240 [Canada]: Structure
Issue: on certain aerial fire trucks, the ladder could rotate unexpectedly to the right when it is being extended due to an error with the control module. Safety risk: a ladder that moves unexpectedly could create an increased risk of injury. Corrective actions: pierce has repaired all affected fire trucks.
Recall 2020239 [Canada]: Structure
Issue: on certain aerial fire trucks, the bracket that limits the travel of the ladder could loosen over time and separate from the ladder. As a result, the bracket could fall to the ground. Safety risk: a bracket that falls from a ladder could create a risk of injury. Corrective actions: pierce has repaired all affected fire trucks.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
SB_654 - ENGINE AND ENGINE COOLING: Detroit recently released an acm software update v7.61.2.0 to address high occurrences of selective catalyst reduction closed loop control at maximum limit faults on pierce apparatus with my2016 a?? 2022 detroit engines. The updated softwa
WB 19 - EXTERIOR LIGHTING:HEADLIGHTS: Warranty bulletin discussing condensation in led headlamps produced by jw speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.