PIT-4632-A

SB-10033365-4884
File in Section:
Service Bulletin
Bulletin No.:
Date:
PIT4632C
February, 2012
PRELIMINARY INFORMATION
Subject:
Click Or Clunk Noise From The Steering Column When Turning
Models:
2008 - 2009 Buick Enclave
2009 Chevrolet Traverse
2007 - 2009 GMC Acadia
2007 - 2009 Saturn Outlook
With RPO N37
This PI was superseded to update the removal of model years. Please discard PIT4632B.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:
Some customers may comment on a clunk or click noise from the steering column area when turning the steering
wheel. This concern may be duplicated by turning the steering wheel back and forth.
2106249
This may be caused by a loose rivet on the lower steering column support bearing cap. Seepicture above.
Recommendation/Instructions:
Inspect the lower steering column support bearing bracket for a loose rivet. If a loose rivet is found, it will be
necessary to replace the steering column.
If there are no rivets on the lower steering column support bearing cap it has a newer column, follow normal
diagnostics.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

SB-10033365-7153
File in Section:
Service Bulletin
Bulletin No.:
Date:
PIT4632B
February, 2012
PRELIMINARY INFORMATION
Subject:
Click Or Clunk Noise From The Steering Column When Turning
Models:
2008 - 2012 Buick Enclave
2009 - 2012 Chevrolet Traverse
2007 - 2012 GMC Acadia
2007 - 2010 Saturn Outlook
With RPO N37
This PI was superseded to update model and model years. Please discard PIT4632A.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:
Some customers may comment on a clunk or click noise from the steering column area when turning the steering
wheel. This concern may be duplicated by turning the steering wheel back and forth.
2106249
This may be caused by a loose rivet on the lower steering column support bearing cap. See picture above.
Recommendation/Instructions:
Inspect the lower steering column support bearing bracket for a loose rivet. If a loose rivet is found, it will be
necessary to replace the steering column.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

SB-10033365-9941