TIB-E-053
Service Bulletin Details
Public Details for: TIB-E-053
Kenworth: see document search button for owner letter. Line fatigue failure may be due to excessive vibrations of high pressure fuel lines and diesel fuel leak and malfunction indicator lamp. *pe
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Models from 2006
2006 KENWORTH T660 |
2006 KENWORTH T800 |
2006 KENWORTH W900 |
ESB E053; PACCAR MX Fuel Line Damper Page 1 of 3 SB-10044799-1562 Technical Information Bulletin E053 Section Fuel Subject PACCAR MX Fuel Line Damper Campaign Release Date 6/21/2012 Condition The high pressure fuel lines in identified chassis may be subjected to excessive vibrations which could result in line fatigue failure and associated malfunction indicator lamp event and diesel fuel leak. Campaign E053 introduces a vibration damper to reduce vibrations and eliminate the related failure potential. Chassis Affected Select T660s, T700s, T800s and W900s built between 03/10/10 – 02/29/12 and powered by PACCAR MX engines. See the attached dealer-customer-chassis list and customer letter. Action Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis. Use the procedure below. Review DWC or SIR online systems to verify that campaign “E053” is still open or already completed prior to performing this repair. ESB E053; PACCAR MX Fuel Line Damper Page 2 of 3 Warranty There is no time or mileage limit for this campaign. Kenworth will pay parts at dealer net plus applicable markup and 1.5 hours labor. Use Quick Claim E053. For chassis that have already had dampers installed, file Quick Claim E053a for 0.2 hours inspection time and to record completion of the campaign in SIR. CODING: Failure Location: 044-001-011 Failure Type: 700 SRT Code: 044-996 Work Accomplished: 41 Responsibility Code: 01 Claim Type: F Parts Parts are available from PACCAR Parts (PPD) on a reserve basis. Orders will be accepted for 5 truck sets (30 dampers) per dealer per day in the initial stages of this campaign, to ensure that all dealers have access to parts during PPD inventory ramp up. Quantity 6 * Part Number 1904645PE washers Description Fuel Line Damper as required in removing lines for access * Note: depending upon chassis configuration, repairs may require replacing two 0331327PE fuel filter return pipe copper washers, 0244680 or 0119130 dosing module supply pipe copper washers, or others removed for access. These are included in MSL stocking requirements and should be in dealer inventory. Please use parts from dealer inventory and replenish with normal MSL restocking orders. Refer to Engine Rapido, Visual search, then select Engine block complete and component Fuel system to identify specific part numbers Procedure Note: Some chassis listed may have had dampers installed prior to release of campaign E053. If chassis already have dampers installed (see depiction in Procedure), there is no need to replace these. Please file Quick Claim E053a for 0.2 hours inspection time and to record completion of this campaign in Kenworth records. E053 Procedure.pdf Attachments E053 Chassis-Dealer-Customer List.xls E053 Customer Letter.pdf Access to PACCAR’s Enterprise Portal is provided as a benefit of doing business with PACCAR. All applications and content accessed through this system are confidential and proprietary and the property of PACCAR Inc and its suppliers, and must be kept strictly confidential pursuant to the contract licensing such access. Disclosure, publication, release or distribution of any material found on PACCAR systems to any person other than employees with a need to know such information is strictly prohibited. All activity on this system is monitored. If PACCAR suspects or discovers any unauthorized activity, access may be immediately terminated without prior notification. Violators may be subject to legal action. ESB E053; PACCAR MX Fuel Line Damper Page 3 of 3 © Copyright 2012 PACCAR Inc. All rights reserved. We welcome your feedback on this page. For technical questions or concerns about this page, please contact the DealerNet Webmaster. CSC-10044799-9113 Date Customer Name Customer Address Subject: E053 PACCAR MX Engine Fuel Line Damper Campaign Dear Kenworth Customer, Thank you for your purchase of a Kenworth Truck powered by a PACCAR MX Engine. We hope your experience with both the vehicle and engine has exceeded your expectations. Since the introduction of the PACCAR MX Engine, PACCAR has continued to monitor field performance of the engine to ensure customer satisfaction. In our monitoring, we have identified a failure mode of cylinder fuel lines, where vibrations can result in fatigue wear and cracking of those lines. This, in turn, will result in a dash malfunction indicator lamp event and diesel fuel leak. To address this, PACCAR has developed vibration dampers that we install in our factories for current product and we would like to incorporate this improvement onto engines already in service as well. The chassis listed by VIN on this letter are included in the population that would benefit from this product improvement. To arrange for this update, contact a Kenworth dealership to schedule an appointment. You can find the nearest Kenworth dealer at Dealer Locator on the website www.Kenworth.com. When contacting your selected Kenworth dealer, refer to campaign E053 and the VIN listed on this letter. The repair will take less than two hours* and there will be no charge to you. We apologize for this inconvenience but ask for your cooperation to ensure continued satisfaction with Kenworth products. Thank you, Mike Kalkoske Director, Quality Services Kenworth Truck Company * A number of product improvement campaigns have been initiated for different populations and your vehicle may be included in campaigns in addition to E053. Your selected dealer will be able to identify if this is the case and estimate the length of time required for all work that may be performed.