ITB-13-009
Service Bulletin Details
Public Details for: ITB-13-009
Infiniti: whine noise from engine area. If the noise does not increase with engine speed, the timing chain system may not be the cause. *js updated 10/29/2013 *js
Models from 2013
2013 INFINITI M56 |
2013 INFINITI QX56 |
Models from 2012
2012 INFINITI M56 |
2012 INFINITI QX56 |
Models from 2011
2011 INFINITI M56 |
2011 INFINITI QX56 |
SB-10051787-2549 Classification : Reference: Dat e: EM13-002a ITB13-009a September 4, 2013 2011 - 2013 QX56 AND M56; WHINE NOISE FROM ENGINE AREA This bulletin has been amended. Several changes have been made to accommodate inclusion of M56 vehicles. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2011- 2013 QX56 (Z62) 2011- 2013 M56 (Y51) IF YOU CONFIRM: A whine type noise is coming from the Bank 2 (B2) side of the timing chain system. • • • The noise is best heard from the high pressure fuel pump area. The noise should increase in frequency with engine speed (RPM). If the noise does not increase with engine speed, the timing chain system may not be the cause. Refer to the appropriate section of the Electronic Service Manual (ESM) for further diagnosis. ACTION: Replace the B2 oil jet, both timing chains, both crankshaft sprockets, and all guides listed in PARTS INFORMATION (page 2). • • • • • Always replace all seals, o-rings and gaskets. Replace repair-related components as necessary. For repair procedure, refer to SERVICE PROCEDURE (starting on page 4). For QX56: Use Oil Jet Remover/Installer Kit J-51269 for oil jet removal, inspection, and installation. For M56: Use Installer J- 51316 along with Oil Jet Remover/Installer Kit J-51269 for oil jet removal, inspection, and installation. NOTE: Essential Service Tool Oil Jet Remover/Installer Kit J-51269 was shipped April 2013 to all Infiniti dealerships. Dealer non-vehicle accounts were charged $140.82 plus applicable taxes and freight. Essential Service Tool Oil Jet Installer J- 51316 (for M56) was shipped August 2013 with dealer non-vehicle accounts charged $99.85 plus applicable taxes and freight. Oil Jet Remover/Installer Kit J-51269 contains: ¾ J-51269-1 Remover ¾ J-51269-2 Installer ¾ Gauge Pin – GO/NO-GO IMPORTANT: The purpose of ACTION above is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this applies to your vehicle. 1/11 PARTS INFORMATION DESCRIPTION PART NUMBER Qty JET - OIL TIMING (Oil Jet) 13081-1LA0A 1 CHAIN – CAMSHAFT (B1) 13028-1CA3A 1 CHAIN – CAMSHAFT (B2) 13028-1LA3A 1 GUIDE CHAIN TEN (B1) 13085 1CA1B 1 CHAIN GUIDE (B1) 13091 1CA1B 1 GUIDE CHAIN TEN (B2) 13085 1LA2A 1 CHAIN GUIDE (B2) 13091 1LA2A 1 SPROCET - CRANKSHAFT (B1) 13021-1CA0A 1 SPROCET - CRANKSHAFT (B2) 13021-1LA1A 1 LIFTER – VALVE 13231-1MC5E 1 (a) TUBE ASSY FUEL 17520-1LA0B 1 TUBE ASSY FUEL 17520-1LA0C 1 SEAL – OIL CRANKSHAFT FRONT 13510-1LA0A 1 (a) SEAL – O RING 15066-6N204 2 (a) SEAL – O RING 15066-AR010 1 (a) SEAL – O RING 15066-AR020 2 (a) SEAL – O RING (6.84 MM) 15066- ZL80A 1 (a) OIL FILTER 15208-31U0A 1 WASHER – DRAIN (Drain Plug Gasket) 11026-01M02 1 (a) Nissan Liquid Gasket (sealant) 999MP-1217HP (b) (c) (a) Always replace after every disassembly. (b) Bill out Nissan Liquid Gasket 1217HP (sealant) as expense code 009. (c) Order Nissan Liquid Gasket 1217HP (sealant) via the Maintenance Advantage website. The website can be accessed through www.nnanet.com (NNANET.COM, Parts & Service, Maintenance AdvantageTire/Wiper/Battery/Chemical). Or call through the Infiniti Maintenance Advantage program: Phone: 877-INF-IMA1 (877-463-4621). 2/11 ITB13-009a CLAIMS INFORMATION ** If determined during Inspection that the oil jet cannot be replaced, refer to the online WFRM for claims coding information for short block replacement. M56 (Y51) 2WD Models Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE Inspect and install Oil Jet and Timing Chains – 2wd 13028-1CA1A AX40AA SYM ZL DIA 32 FRT 10.1 SYM ZL DIA 32 FRT 12.4 SYM ZL DIA 32 FRT 11.8 SYM ZL DIA 32 FRT 12.5 4WD Models Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE Inspect and install Oil Jet and Timing Chains – 4wd 13028-1CA1A AX41AA QX56 (Z62) 2WD Models Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE Inspect and install Oil Jet and Timing Chains – 2wd 13028-1CA1A AX40AA 4WD Models Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE Inspect and install Oil Jet and Timing Chains – 4wd 13028-1CA1A AX41AA Expense Code: EXPENSE CODE 001 009 DESCRIPTION Oil Sealant 3/11 MAX AMOUNT $18.50 $8.00 ITB13-009a Oil jet remover and installer; dealer tools may differ slightly SERVICE PROCEDURE Remove Oil Jet NOTE: For easier viewing, most pictures of repairs are shown on a removed QX56 engine (M56 is similar). There is no need to remove the engine from either model vehicle to perform this repair. 1. Write down all radio station presets. Presets A B C SAT 1 2 3 4 5 6 2. Disconnect both battery cables, negative cable first. 3. Remove both B1 and B2 timing chains and guides. • For both model vehicles: Refer to the B ENGINE > EM Engine Mechanical section of the ESM. IMPORTANT: Follow all related Warnings, Cautions, and Notes in the ESM. NOTE: If the crankshaft is determined to be 360° off from 0° TDC on #1 cylinder compression stroke after removing the timing chain front cover, put the crankshaft pulley back on, and then rotate the crankshaft 360° (when camshaft and crankshaft sprocket mating marks are aligned). 4/11 ITB13-009a 4. Remove the B2 oil jet using Remover Tool J-51269-1 (see Figure 1). a. Install the remover tool onto the oil jet and flush against the engine block (see cutaway, Figure 1). • Align the hex bolts to contact the oil jet’s flat and worn sides. • Slide the threaded shaft all the way in the outer housing. b. Hand tighten both hex bolts with an allen wrench. • Tighten enough to keep the remover tool from slipping, but no more. Hex bolts Outer housing Threaded shaft TP130025 Engine Block Area worn by chain Figure 1 c. Hold the remover tool’s outer housing with a wrench while turning the nut clockwise. • This procedure will extract the oil jet from the block. • If the oil jet is not extracted on the first attempt, steps 4a - 4c will need to be performed a second time. Figure 2 5/11 ITB13-009a d. Determine if oil jet replacement is possible by inserting the gauge pin into the block’s hole: • If the gauge pin cannot be inserted in the hole more than 3 mm, oil jet replacement can be completed. Go to Install Oil Jet below. • If the pin can be inserted in the hole more than 3 mm, this repair cannot be performed. Replace the “short engine” (short block) assembly. NOTE: The gauge pin comes with essential tool J-51269 Oil jet Remover/Installer Kit. Figure 3 Install Oil Jet 1. Insert the new oil jet into the installer tool. • For QX56, use tool J-51269-2. • For M56, use tool J- 51316. • See page 1 for tool information. Flat edge fits one way Figure 4 6/11 ITB13-009a 2. Mount the installer tool to the block. • With the oil jet inserted in the installer tool, position the other end of the oil jet in the block’s hole, and then align and finger tighten the three bolts. • Finger tighten the bolts enough to position the installer tool flush with the block. Bolts Figure 5; QX56 • For M56: Before tool installation, make sure old sealant has been removed from the mounting surface on the block. Figure 6; M56 7/11 ITB13-009a 3. Install the press bolt with your fingers until it bottoms out on top of the oil jet. Hand tighten 4. Next, tighten the press bolt two (2) full turns. • Confirm the oil jet is centered and aligned. 5. With a suitable tool, hand tighten, but not overtighten, the three bolts. • Make sure the installer tool is flush with the block. Press bolt Figure 7 6. Tighten the press bolt until the oil jet bottoms out on the block. Figure 8 8/11 ITB13-009a 7. Confirm the following: 10° 10° a. The notch on the oil jet is within +/- 10° of the 12 o’clock position. Front of engine block End of oil jet 12 o’clock position Oil jet notch’s angle Figure 9; example of installation NG OK Gap Installed flush b. Confirm the oil jet is flush with the block. • If the oil jet is not properly installed on the first attempt, steps 2 - 7 will need to be performed a second time. TP130025 Figure 10 Engine Block 8. Once proper oil jet installation is confirmed, reassemble the engine with new B1 and B2 timing chains and guides. • See the next two pages for pictures of an engine with assembled timing chains and guides. • Always replace related seals, o-rings and gaskets as noted in the ESM. • For both model vehicles: Refer to the B ENGINE > EM Engine Mechanical section of the ESM. 9. Install the battery cables, negative cable last. 10. Reprogram the radio presets. 11. Reset / initialize all applied systems i.e. power windows, clock, sunroof, etc. 9/11 ITB13-009a On this and the next page: QX56 engine shown, M56 engine similar. See next page See next page Keyways at approximately 1 O’clock position Figure 11; # 1 piston set at top dead center compression stroke Yellow link on B2 timing chain (hidden behind B1 chain), and its frontal crankshaft sprocket timing mark White link on B1 (front) timing chain, and its crankshaft sprocket timing mark Figure 12 10/11 ITB13-009a All B1 and B2 upper timing links are copper colored White arrows point to sprocket timing marks Figure 13; B1 All B1 and B2 upper timing links are copper colored White arrows point to sprocket timing marks A second matching timing mark is hiding in this area Figure 14; B2 11/11 ITB13-009a SB-10051787-7835 Classification : Reference: Dat e: EM13-002 ITB13-009 March 25, 2013 2011-2013 QX56; WHINE NOISE FROM ENGINE AREA APPLIED VEHICLE: 2011-2013 QX56 (Z62) IF YOU CONFIRM: A whine type noise is coming from the Bank 2 (B2) side of the timing chain system. • The noise is best heard from the high pressure fuel pump area. • • The noise should increase in frequency with engine speed (RPM). If the noise does not increase with engine speed, the timing chain system may not be the cause. Refer to the appropriate section of the Electronic Service Manual (ESM) for further diagnosis. ACTION: Replace the B2 oil jet and both timing chains listed in the PARTS INFORMATION section of this bulletin. • Always replace all seals, o-rings and gaskets. • • Replace timing chain related components as necessary. For repair procedure, refer to the SERVICE PROCEDURE section of this bulletin (starting on page 3). • Use Oil Jet Remover/Installer Kit J-51269 for oil jet removal, inspection, and installation. NOTE: Essential Service Tool Oil Jet Remover/Installer Kit J-51269 will ship to all Infiniti dealerships before the end of April 2013. If an Oil Jet Remover/Installer Kit is required prior to receiving the Essential Service Tool, contact TECH•MATE at 800-662-2001 for short-term loaner tool information. Oil Jet Remover/Installer Kit J-51269 contains: ¾ J-51269-1 Remover ¾ J-51269-2 Installer ¾ Gauge Pin – GO/NO-GO IMPORTANT: The purpose of ACTION above is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this applies to your vehicle. 1/7 PARTS INFORMATION DESCRIPTION * JET - OIL TIMING (Oil Jet) CHAIN – CAMSHAFT (B1) CHAIN – CAMSHAFT (B2) LIFTER – VALVE PART NUMBER Qty 13081-1LA0A 13028-1CA2A 13028-1LA2A 13231-1MC5E 1 1 1 1 ** SEAL – OIL CRANKSHAFT FRONT 13510-1LA0A 1 ** SEAL – O RING 15066-6N204 2 ** SEAL – O RING 15066-AR010 1 ** SEAL – O RING 15066-AR020 2 ** SEAL – O RING (6.84 MM) OIL FILTER WASHER – DRAIN (Drain Plug Gasket) Nissan Liquid Gasket (sealant) 15066- ZL80A 15208-31U0A 11026-01M02 999MP-1217HP 1 ** 1 1 ** (1) (2) * For parts related to, and needed to, complete this repair i.e. timing chain guides, refer to WIN FAST or your Electronic Parts Catalog. ** Always replace after every disassembly. (1) Bill out Nissan Liquid Gasket 1217HP (sealant) as expense code 009. (2) Order Nissan Liquid Gasket 1217HP (sealant) through the Infiniti Maintenance Advantage program: Phone: 877-INF-IMA1 (877-463-4621). Website order via link on dealer portal www.NNAnet.com and click on the “Maintenance Advantage” link. CLAIMS INFORMATION ** If determined during Inspection that the oil jet cannot be replaced, refer to the online WFRM for claims coding information for short block replacement. 2WD Models Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE Inspect and install Oil Jet and Timing Chains – 2wd 13028-1CA1A AX40AA SYM ZL DIA 32 FRT 10.1 SYM ZL DIA 32 FRT 12.4 4WD Models Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE Inspect and install Oil Jet and Timing Chains – 4wd 13028-1CA1A AX41AA Expense Code: EXPENSE CODE 001 009 DESCRIPTION Oil Sealant 2/7 MAX AMOUNT $18.50 $8.00 ITB13-009 Oil jet remover and installer; dealer tools may differ slightly SERVICE PROCEDURE Remove Oil Jet NOTE: For easier viewing, repairs are shown on a removed engine. There is no need to remove the engine from the vehicle to perform this repair. 1. Write down all radio station presets. Presets A B C SAT 1 2 3 4 5 6 2. Disconnect both battery cables, negative cable first. 3. Remove both B1 and B2 timing chains. • Refer to the B ENGINE > EM Engine Mechanical section of the ESM. IMPORTANT: Follow all related Warnings, Cautions, and Notes in the ESM. NOTE: If the crankshaft is determined to be 360° off from 0° TDC on #1 cylinder compression stroke after removing the front timing chain front cover, put the crankshaft pulley back on, and then rotate the crankshaft 360° (when camshaft and crankshaft sprocket mating marks are aligned). 3/7 ITB13-009 4. Remove the B2 oil jet using Remover Tool J-51269-1 (see Figure 1). a. Install the remover tool onto the oil jet and flush against the engine block (see cutaway, Figure 1). • Align the hex bolts to contact the oil jet’s flat and worn sides. • Slide the threaded shaft all the way in the outer housing. b. Hand tighten both hex bolts with an allen wrench. • Tighten enough to keep the remover tool from slipping, but no more. Hex bolts Outer housing Threaded shaft TP130025 Engine Block Area worn by chain Figure 1 c. Hold the remover tool’s outer housing with a wrench while turning the nut clockwise. • This procedure will extract the oil jet from the block. • If the oil jet is not extracted on the first attempt, steps 4a - 4c will need to be performed a second time. Figure 2 4/7 ITB13-009 d. Determine if oil jet replacement is possible by inserting the gauge pin into the block’s hole: • If the gauge pin cannot be inserted in the hole more than 3 mm, oil jet replacement can be completed. Go to Install Oil Jet below. • If the pin can be inserted more in the hole than 3 mm, this repair cannot be performed. Replace the “short engine” (short block) assembly. NOTE: The gauge pin comes with essential tool J-51269 Oil jet Remover/Installer Kit. Figure 3 Install Oil Jet 1. Insert the new oil jet into installer tool J-51269-2. • See page 1 for tool information. Flat edge fits one way Figure 4 Bolts 2. Mount the installer tool to the block. • With the oil jet inserted in the installer tool, position the other end of the oil jet in the block’s hole, and then align and finger tighten the three bolts. • Finger tighten the bolts enough to position the installer tool flush to the block. Figure 5 5/7 ITB13-009 3. Install the press bolt with your fingers until it bottoms out on top of the oil jet. Hand tighten 4. Next, tighten the press bolt two (2) full turns. • Confirm the oil jet is centered and aligned. 5. With a suitable tool, hand tighten, but not over-tighten, the three bolts. • Press bolt Make sure the installer tool is flush with the block. Figure 6 6. Tighten the press bolt until the oil jet bottoms out on the block. Figure 7 6/7 ITB13-009 7. Confirm the following: 10° • 10° The notch on the oil jet is within +/- 10° of the 12 o’clock position. Front of engine block End of oil jet 12 o’clock position Oil jet notch’s angle Figure 8; example of installation NG OK Gap • Installed flush Confirm the oil jet is flush with the block. ¾ If the oil jet is not properly installed on the first attempt, steps 2 - 7 will need to be performed a second time. TP130025 Figure 9 Engine Block 8. Once proper oil jet installation is confirmed, reassemble the engine with new B1 and B2 timing chains. • Always replace related seals, o-rings and gaskets as noted in the ESM. • Replace timing chain related components as necessary. • Refer to the B ENGINE > EM Engine Mechanical section of the ESM. 9. Install the battery cables, negative cable last. 10. Reprogram the radio presets. 11. Reset / initialize all applied systems i.e. power windows, clock, sunroof, etc. 7/7 ITB13-009