ITB-13-030

SB-10053490-4441
Classification:
Reference:
Date:
EC13-010a
ITB13-030a
September 17, 20 13
2012-2013 M HYBRID; MIL “ON” WITH DTC
P0300, P0301, P0302, P0303, P0304, P0305, OR P0306 STORED
This bulletin has been amended. Additional ECM part numbers have been included in Table A on page 5.
Please discard previous versions.
APPLIED VEHICLES:
2012-2013 M35 Hybrid (HY51)
IF YOU CONFIRM
The MIL is “ON” with any misfire DTC stored (P0300, P0301, P0302, P0303, P0304, P0305, or P0306),
AND
There are no drivability issues.
ACTION
1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working
on.
2. If this bulletin applies, reprogram the ECM.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram ECM
(1)
DE97AA
HD
32
(2)
(1) Reference the Repair Order and use the current ECM P/N written down in step 6 of the Service Procedure
as the PFP.
(2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated FRT.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.
1/10
SERVICE PROCEDURE
NOTE:
•
Most instructions for reprogramming with CONSULT-III plus (C-III plus) are displayed on the CONSULT
PC screen.
•
If you are not familiar with the reprogramming procedure, click here. This will link you to the
"CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure.
Preparation for Reprogramming
•
Take the vehicle for a 10 minute drive in order to meet the
following Idle Air Volume Learn (IAVL) conditions:
¾ Engine coolant temperature: 70 -100°C
(158 - 212°F)
¾ Battery voltage: More than 12.9V (At idle)
¾ Transmission: Warmed up
Figure A
NOTE:
o After ECM reprogramming is complete, you will be required to perform Throttle Valve Closed
Position, Idle Air Volume Learn (IAVL), and Accelerator Closed Position.
o The above conditions are required for the IAVL to complete.
CAUTION:
•
Connect the GR8 to the 12V battery and select the ECM Power Supply Mode.
If the vehicle battery voltage drops below 12.0V or above 15.5V during reprogramming, the ECM
may be damaged.
•
Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.
•
Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted
and the ECM may be damaged.
•
Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC
during reprogramming, reprogramming may be interrupted and the ECM may be damaged.
2/10
ITB13-030a
1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2
Start C-III plus.
3. Wait for the plus VI to be recognized.
•
The serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
VI is
recognized
Step
4
Figure 1
3/10
ITB13-030a
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2 on the next
page.
IMPORTANT:
During the initial “Reprogramming Confirmation” set-up, if you get this screen (Figure 1a):
1. Select Delete.
2. Select Other Operation.
3. Continue with the reprogramming procedure.
NOTE: If reprogramming does not complete, this screen can display for reprogramming recovery.
Do not select Delete if this screen displays during reprogram recovery.
Figure 1a
4/10
ITB13-030a
6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
xxxxxxxxxxxxxx
6A: Current ECM P/N
xxxx
xxxxxxxxxxxxxx
xxxxxxxxxxxxxx
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number column in Table
A below.
•
If there is a match, this bulletin applies. Continue with the reprogramming procedure.
•
If there is not a match, this bulletin does not apply. Close C-III plus and refer to ASIST for further
diagnostic information.
Table A
Model
Current ECM Part Number: 23710 -
2012 M Hybrid
1MG0A, 1MG1A, 1MG2A, 1MG3A
2013 M Hybrid
1PN0A
5/10
ITB13-030a
7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTE:
•
In some cases, more than one new P/N for reprogramming is available.
¾ In this case, the screen in Figure 3 displays.
¾ Select and use the reprogramming option that does not have the message “Caution! Use ONLY
with ITBXX-XXX”.
•
If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming
available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis.
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
xxxxx-xxxxx
xxxxx xxxxx
xxxxxxxxxxxxxxxxxxxxxx
Figure 3
6/10
ITB13-030a
8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (reprogramming does not complete), refer to the
information on the page 8.
9. Disconnect the battery charger / GR8 from the vehicle.
10. Select Next.
Step
10
Figure 4
NOTE:
•
In the next steps, starting on page 9, you will perform Throttle Valve Closed Position, Idle Air Volume
Learn, Accelerator Closed Position, and DTC erase.
•
These operations are required before C-III plus will provide the final reprogramming confirmation
report.
7/10
ITB13-030a
ECM recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 5:
•
Check battery voltage
(12.0 - 15.5 V).
•
Ignition is ON, engine OFF.
•
External Bluetooth® devices are
OFF.
•
All electrical loads are OFF.
•
Select retry and follow the on
screen instructions.
•
“Retry” may not go through on first
attempt and can be selected more
than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in Figure 6:
•
Check battery voltage
(12. 0 - 15.5 V).
•
CONSULT A/C adapter is plugged
in.
•
Ignition is ON, engine OFF.
•
Transmission is in Park.
•
All C-III plus / VI cables are securely
connected.
•
All C-III plus updates are installed.
•
Select Home, and restart the
reprogram procedure from the
beginning.
Figure 6
8/10
ITB13-030a
11. Follow the on-screen instructions to perform the following:
•
Throttle Valve Closed Position
•
Idle Air Volume Learn (IAVL)
NOTE:
o Listed below are common conditions required for IAVL to complete.
o If IAVL does not complete within a few minutes, a condition may be out of range.
o Refer to the appropriate Electronic Service Manual (ESM) for specific conditions required for the
vehicle you are working on.
¾ Engine coolant temperature: 70 -100° C (158 - 212°F)
¾ Battery voltage: More than 12.9V (At idle)
¾ Selector lever: P or N
¾ Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
¾ Steering wheel: Neutral (Straight-ahead position)
¾ Vehicle speed: Stopped
¾ Transmission: Warmed up
•
Accelerator Pedal Close Position Learning
•
Erase DTCs
Continue to the next page.
9/10
ITB13-030a
12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty documentation.
15. Select Confirm.
xxxxx
Step
13
xxxxx
xxxxxxx
xxxxxxxxxxxxxxxxx
Step
14
Step
15
Figure 7
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
19. Test drive the vehicle and make sure it operates correctly and the MIL is OFF.
•
If the MIL comes ON, go back to ASIST for further diagnostic information.
•
Diagnosis and repairs beyond ECM reprogramming are not covered by this bulletin.
10/10
ITB13-030a

SB-10053490-3287
Class ification:
Refere nc e:
Date :
EC13-010
ITB13-030
August 5, 2013
2012 – 2013 M HYBRID; MIL “ON” WITH DTC
P0300, P0301, P0302, P0303, P0304, P0305, OR P0306 STORED
APPLIED VEHICLES: 2012 – 2013 M Hybrid (HY51)
IF YOU CONFIRM
The MIL is “ON” with any misfire DTC stored (P0300, P0301, P0302, P0303, P0304, P0305, or P0306),
AND
There are no drivability issues.
ACTION
1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working
on.
2. If this bulletin applies, reprogram the ECM.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram ECM
(1)
DE97AA
HD
32
(2)
(1) Reference the Repair Order and use the current ECM P/N written down in step 6 of the Service Procedure
as the PFP.
(2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated FRT.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.
1/10
SERVICE PROCEDURE
NOTE:
•
Most instructions for reprogramming with CONSULT-III plus (C-III plus) are displayed on the CONSULT
PC screen.
•
If you are not familiar with the reprogramming procedure, click here. This will link you to the
"CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure.
Preparation for Reprogramming
•
Take the vehicle for a 10 minute drive in order to meet the
following Idle Air Volume Learn (IAVL) conditions:
¾ Engine coolant temperature: 70 -100°C
(158 - 212°F)
¾ Battery voltage: More than 12.9V (At idle)
¾ Transmission: Warmed up
Figure A
NOTE:
o After ECM reprogramming is complete, you will be required to perform Throttle Valve Closed
Position, Idle Air Volume Learn (IAVL), and Accelerator Closed Position.
o The above conditions are required for the IAVL to complete.
CAUTION:
•
Connect the GR8 to the 12V battery and select the ECM Power Supply Mode.
If the vehicle battery voltage drops below 12.0V or above 15.5V during reprogramming, the ECM
may be damaged.
•
Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.
•
Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted
and the ECM may be damaged.
•
Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC
during reprogramming, reprogramming may be interrupted and the ECM may be damaged.
2/10
ITB13-030
1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2
Start C-III plus.
3. Wait for the plus VI to be recognized.
•
The serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
VI is
recognized
Step
4
Figure 1
3/10
ITB13-030
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2 on the next
page.
IMPORTANT:
During the initial “Reprogramming Confirmation” set-up, if you get this screen (Figure 1a):
1. Select Delete, then
2. Select Other Operation, then
3. Continue with the reprogramming procedure.
NOTE: If reprogramming does not complete, this screen can display for reprogramming recovery.
Do not select Delete if this screen displays during reprogram recovery.
Figure 1a
4/10
ITB13-030
6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
xxxxxxxxxxxxxx
6A: Current ECM P/N
xxxx
xxxxxxxxxxxxxx
xxxxxxxxxxxxxx
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number column in Table
A below.
•
If there is a match, this bulletin applies. Continue with the reprogramming procedure.
•
If there is not a match, this bulletin does not apply. Close C-III plus and refer to ASIST for further
diagnostic information.
Table A
Model
Current ECM Part Number: 23710-
2012 M Hybrid
1MG2A, 1MG3A
2013 M Hybrid
1PN0A
5/10
ITB13-030
7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTE:
•
In some cases, more than one new P/N for reprogramming is available.
¾ In this case, the screen in Figure 3 displays.
¾ Select and use the reprogramming option that does not have the message “Caution! Use ONLY
with ITBXX-XXX”.
•
If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming
available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis.
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
xxxxx-xxxxx
xxxxx xxxxx
xxxxxxxxxxxxxxxxxxxxxx
Figure 3
6/10
ITB13-030
8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (reprogramming does not complete), refer to the
information on the page 8.
9. Disconnect the battery charger / GR8 from the vehicle.
10. Select Next.
Step
10
Figure 4
NOTE:
•
In the next steps, starting on page 9, you will perform Throttle Valve Closed Position, Idle Air Volume
Learn, Accelerator Closed Position, and DTC erase.
•
These operations are required before C-III plus will provide the final reprogramming confirmation
report.
7/10
ITB13-030
ECM recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 5:
•
Check battery voltage
(12.0 - 15.5 V).
•
Ignition is ON, engine OFF.
•
External Bluetooth® devices are
OFF.
•
All electrical loads are OFF.
•
Select retry and follow the on
screen instructions.
•
“Retry” may not go through on first
attempt and can be selected more
than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in Figure 6:
•
Check battery voltage
(12. 0 - 15.5 V).
•
CONSULT A/C adapter is plugged
in.
•
Ignition is ON, engine OFF.
•
Transmission is in Park.
•
All C-III plus / VI cables are securely
connected.
•
All C-III plus updates are installed.
•
Select Home, and restart the
reprogram procedure from the
beginning.
Figure 6
8/10
ITB13-030
11. Follow the on-screen instructions to perform the following:
•
Throttle Valve Closed Position
•
Idle Air Volume Learn (IAVL)
NOTE:
o Listed below are common conditions required for IAVL to complete.
o If IAVL does not complete within a few minutes, a condition may be out of range.
o Refer to the appropriate Electronic Service Manual (ESM) for specific conditions required for the
vehicle you are working on.
¾ Engine coolant temperature: 70 -100° C (158 - 212°F)
¾ Battery voltage: More than 12.9V (At idle)
¾ Selector lever: P or N
¾ Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
¾ Steering wheel: Neutral (Straight-ahead position)
¾ Vehicle speed: Stopped
¾ Transmission: Warmed up
•
Accelerator Pedal Close Position Learning
•
Erase DTCs
Continue to the next page.
9/10
ITB13-030
12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty documentation.
15. Select Confirm.
xxxxx
Step
13
xxxxx
xxxxxxx
xxxxxxxxxxxxxxxxx
Step
14
Step
15
Figure 7
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
19. Test drive the vehicle and make sure it operates correctly and the MIL is OFF.
•
If the MIL comes ON, go back to ASIST for further diagnostic information.
•
Diagnosis and repairs beyond ECM reprogramming are not covered by this bulletin.
10/10
ITB13-030