NTB-13-106

SB-10054095-5045
Classificatio n:
Reference:
EL13-048
Date:
NTB13-106
December 4, 2013
2014 ALTIMA SEDAN, ROGUE; AUDIO SYSTEM CONTROLS
AND BACK UP CAMERA DO NOT OPERATE CORRECTLY
APPLIED VEHICLES:
2014 Altima Sedan (L33)
2014 Rogue (T32)
With Navigation only
SERVICE INFORMATION
When reconfiguring navigation equipped vehicles with CONSULT III plus for any reason,
the ignition must be cycled two times to complete the configuration.
1. Close all of the doors and the trunk, and then lock the doors.
2. Perform the Audio/Navigation unit configuration per the Electronic Service Manual.
3. After the configuration has completed turn the ignition OFF and wait for 3 minutes.
4. Turn the ignition back ON and allow the Navigation to complete the boot-up process.
5. Turn the Ignition back OFF again and wait for 3 minutes.
6. Turn the ignition back ON and confirm that all of the system controls and back up
camera operate correctly.
NOTE: Only after the ignition has been cycled will the configuration complete.
If the configuration has not completed, some of the symptoms that may occur are:
•
•
•
•
•
•
No back up camera
No Steering Wheel switch response to audio inputs
No volume response from volume knob
Volume very loud or very quiet and adjustment is overly sensitive
Equalizer is adjusted so that Bass control is at maximum all the time
DTC U1000 for AVM C/U could be present
If these symptoms occur, reconfiguration of the Navigation unit and cycling of the ignition,
as outlined above, will restore correct operation. Do not replace the Navigation unit.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SB-10054095-7175
Classification:
EL13-048a
Reference:
Date:
NTB13-106a
January 31, 2014
AUDIO SYSTEM CONTROLS AND BACK UP CAMERA
DO NOT OPERATE CORRECTLY
This bulletin has been amended. The Applied Vehicles section has been revised.
Please discard all previous versions.
APPLIED VEHICLES:
2014 Altima Sedan (L33)
2014 Frontier (D40)
2014 Rogue (T32)
2014 Sentra (B17)
2014 Xterra (N50)
Equipped with
Navigation System
SERVICE INFORMATION
When reconfiguring an Applied Vehicle with CONSULT-III plus (C-III plus) for any reason,
the ignition must be cycled two (2) times to complete the configuration.
1. Close all of the doors and the trunk, and then lock the doors.
2. Perform the Audio/Navigation unit configuration as instructed in the Electronic Service
Manual (ESM).
3. After the configuration has completed, turn the ignition OFF and wait three (3) minutes.
4. Turn the ignition back ON and allow the Navigation to complete the boot-up process.
5. Turn the ignition back OFF again and wait three (3) minutes.
6. Turn the ignition back ON and confirm that all of the system controls and back up
camera operate correctly.
NOTE: Only after the ignition has been cycled will the configuration complete.
See page 2 for a list of symptoms that may occur if configuration does not complete.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/2
If the configuration has not completed, some of the symptoms that may occur are:
•
No back up camera
•
No steering wheel switch response to audio inputs
•
No volume response from volume knob
•
Volume very loud or very quiet and adjustment is overly sensitive
•
Equalizer is adjusted so that Bass control is at maximum all the time
•
DTC U1000 for AVM C/U could be present
If these symptoms occur, reconfiguration of the Navigation unit and cycling of the ignition,
as outlined on page 1, will restore correct operation. Do not replace the Navigation unit.
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NTB13-106a

SB-10054095-9757
Classificatio n:
Reference:
EL13-048b
Date:
NTB13-106b
March 5, 2014
AUDIO SYSTEM CONTROLS AND BACK UP CAMERA
DO NOT OPERATE CORRECTLY
This bulletin has been amended. The body of this bulletin has been rearranged to show the
symptoms on the first page and configuration on the second page.
Please discard all previous versions.
APPLIED VEHICLES:
2014 Altima Sedan (L33)
2014 Frontier (D40)
2014 Rogue (T32)
2014 Sentra (B17)
2014 Xterra (N50)
Equipped with
Navigation System
SERVICE INFORMATION
If the configuration of the Audio/Navigation unit or the Camera Control unit has not been
completed correctly, some of the symptoms that may occur are:
•
No back up camera operation
•
No steering wheel switch response to audio inputs
•
No volume response from volume knob
•
Volume very loud or very quiet and adjustment is overly sensitive
•
Equalizer is adjusted so that Bass control is at maximum all the time
•
DTC U1000 for AVM C/U could be present
If the above symptoms occur:
•
Confirm the configuration of both the Audio/Navigation unit and the Camera Control
unit (if so equipped), is correct.
NOTE: Correct configuration of the appropriate control unit will restore correct
operation. Audio/Navigation unit configuration is outlined on page 2.
Do not replace the Navigation unit, Camera Control unit, or camera without proper
diagnosis. Refer to the Electronic Service Manual (ESM) for additional diagnostics.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/2
IMPORTANT: When configuring an Audio/Navigation unit of an Applied Vehicle with
CONSULT-III plus (C-III plus) for any reason, the ignition must be cycled two (2) times to
complete the configuration.
1. Perform the Audio/Navigation unit configuration as instructed in the ESM.
•
Use the “Multi AV” selection in CONSULT-III plus (C-III plus) for the
Audio/Navigation unit.
NOTE: “AVM” selection is used for the Camera control unit.
2. After the configuration has completed, turn the ignition OFF, close all of the doors and
the trunk, and then lock the doors and wait three (3) minutes.
3. Turn the ignition back ON and allow the Audio/Navigation unit to complete the boot-up
process.
•
If the Nissan logo does not appear in step 3, the ignition was not left OFF for long
enough. The configuration must be restarted from step 2.
4. Turn the ignition back OFF again, close all of the doors and the trunk, and then lock the
doors and wait three (3) minutes.
5. Turn the ignition back ON and confirm that all of the system controls and back up
camera operate correctly.
•
If the Nissan logo does not appear in step 5, the ignition was not left OFF for long
enough. The configuration must be restarted from step 2.
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NTB13-106b