ITB-14-051

Classification:
Reference:
Date:
BR14-006
ITB14-051
October 31, 2014
SB-10056785-5922
2013-2014 JX35/QX60; FCW MALFUNCTION AND DTC C1A27 STORED
APPLIED VEHICLES:
2013 JX35 (L50) equipped with Intelligent Cruise Control
2014 QX60 (L50) equipped with Intelligent Cruise Control
NOTE: Does not apply to Hybrid models
APPLIED DATE:
AWD models built before May 6, 2014
FWD models built before August 11, 2014
IF YOU CONFIRM
FCW
All of the following:

Malfunction
See Owner’s Manual
The FCW (Forward Collision Warning)
malfunction is ON or reported to have been ON,
and

DTC C1A27 (ECD POWER SUPPLY CIRCUIT)
is stored (Past or Current),
and

The brake fluid level is normal.
Figure A
NOTE: C1A27 is an ICC (Intelligent Cruise Control) DTC.
ACTION
Reprogram the ABS control unit (ABS) per the Service Procedure in this bulletin.

Part of the Service Procedure, step 20 on page 8, is a confirmation that reprogramming is needed to
resolve the above incident.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
1/14
SERVICE PROCEDURE
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized to the current date.

All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable reprogramming data during ASIST
synchronization.

A screen print for Warranty documentation can be done from the CONSULT PC during this process
while still connected to the vehicle.

No DTCs stored.
o Use C-III plus to perform Self Diagnosis for all systems.
o If there are any DTCs other then C1A27, diagnose, perform repairs, and erase DTCs before
continuing.
o It only DTC C1A27 is stored, erase DTC before continuing.
1. Connect the plus VI to the vehicle.
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose during
reprogramming, the process will be interrupted and the the control unit may be damaged.
2. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during
reprogramming, the process will be interrupted and the control unit may be damaged.
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3. Connect the GR8 and set to “Power Supply” mode.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure the battery
voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this
range during reprogramming, the control unit may be damaged.
4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT
PC and the VI.
CAUTION: Make sure to turn off all external Bluetooth® devices. If Bluetooth® signal waves are within
range of the CONSULT PC and the VI during reprogramming, reprogramming may be interrupted, and
the control unit may be damaged.
5. Turn the ignition ON with the engine OFF.

The engine must not start or run during the reprogramming procedure.
6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger,
audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays
between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during
reprogramming the control unit may be damaged.
7. Turn ON the CONSULT PC.
8. Select CONSULT-III plus (open C-III plus).
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9. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.
Plus VI is
recognized
Figure 1
10. Select Re/programming, Configuration.
Step
10
Figure 2
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11. Use arrows (if needed) to view and read all precautions.
12. Check the box confirming the precautions have been read.
13. Select Next.
Step
11
Step
12
Step
13
Figure 3
14. If the screen in Figure 4 displays, select Automatic Selection(VIN).

If the screen in Figure 4 does not display, skip to step 15.
Step
14
Example
Figure 4
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15. Verify the VIN or Chassis # matches that of the vehicle.
16. If the correct VIN is displayed, select Confirm.
Verify
here
If OK, select
Confirm
Figure 5
17. Select Confirm again.
Step
17
Figure 6
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18. Select ABS.

Use the scroll arrows as needed.
Step
18
Scroll arrows
Figure 7
19. Wait for System Call to complete and then select Reprogramming.
Step
19
Figure 8
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20. When you get to the screen shown in Figure 9, confirm reprogramming applies as follows:
a. Find the ABS Part Number and write it on the repair order.
NOTE: This is the current ABS Control Unit Part Number.
Current Part
Number
If OK, select
Save
Figure 9
b. Compare the P/N you wrote down to the numbers in the Current Part Number column of Table A
below:

If there is a match, this bulletin applies. Continue with the reprogramming procedure on the next
page.

If there is not a match, this bulletin does not apply. Close C-III plus and check ASIST for further
diagnostic and repair information.
Table A
MODEL
2013 JX35
2014 QX60
CONTROL UNIT
CURRENT PART NUMBER: 476603JA1D, 3JA2D
3JU1D, 3JU2D
3JA1B, 3JA2B
3JU1B, 3JU2B
ABS
c. If there is a part number match as specified above, select Save and then continue with the
reprogramming procedure on the next page.
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21. Use arrows (if needed) to view and read all precautions.
22. Check the box confirming the precautions have been read.
23. Select Next.
Step
21
Step
22
Step
23
Figure 10
24. Read the Current Part Number and Part Number After Reprogramming. They should be different.
25. Select Next.
Verify P/Ns
above, then
select Next
Figure 11
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26. Confirm battery voltage is correct, and then select Next.
NOTE: Battery voltage must stay within the specified range to make the indicator turn green.
Monitor 12V
battery voltage
here
Must be
“Green” before
selecting Next
Figure 12
27. With battery voltage OK (green), select Start.

The reprogramming process begins when Start is selected.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during reprogramming or METER
reprogramming may be interrupted and the control unit may be damaged.
Monitor 12V
battery voltage
here
Step
27
Figure 13
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28. Wait for both progress bars to complete.
Figure 14
29. When the screen in Figure 15 displays, the reprogramming is complete.
NOTE: If the screen in Figure 15 does not display (reprogramming does not complete), refer to the
information on the next page.
30. Disconnect the battery charger from the vehicle.
31. Select Next.
Step
31
Figure 15
NOTE: DTC Erase must be performed before C-III plus will provide the final reprogramming
confirmation report. Continue with the reprogramming procedure on page 13.
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Control Unit Recovery:
Do not disconnect plus VI or shut down CONSULT-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 16:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices are
OFF.

All electrical loads are OFF.

Select retry and follow the on
screen instructions.

“Retry” may not go through on the
first attempt and can be selected
more than once.
Select Retry
Figure 16
If reprogramming does not complete and the “X” icon displays as shown in Figure 17:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is plugged
in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are securely
connected.

All C-III plus updates are installed.

Select Home, and restart the
reprogram procedure from the
beginning.
Figure 17
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32. Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the ignition ON engine OFF.
c. Wait for DTC erase to complete.
ON
Turn ignition ON > OFF > ON
Figure 18
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33. Verify the part number has changed (before and after reprogramming part numbers should be different).
a. Print a copy of the screen in Figure 19 by selecting Print.
b. Attach the copy to the repair order.
c. Once a copy has been printed, select Confirm.
Step
33
Step
33a
Step
33c
Figure 19
NOTE: If you cannot print the above screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at a later
time.
34. After Confirmation has completed:
a. Select Home, close C-III plus, and disconnect from the vehicle.
b. Close C-III plus.
c. Turn the ignition OFF.
d. Disconnect the plus VI from the vehicle.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Reprogram ABS control unit
PFP
(1)
OP CODE
PX74AA
SYM
HC
DIA
32
FRT
0.4 hrs.
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the appropriate ACTUATOR ASSY –
ANTISKID (ABS Control Unit) part number (47660 - XXXXX) as the Primary Failed Part (PFP).
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ITB14-051

SB-10056785-6529
Classification:
Reference:
BR14-006a
Date:
ITB14-051a
July 29, 2015
JX35, QX60, AND Q50; FCW MALFUNCTION AND DTC C1A27 STORED
This bulletin has been amended in the APPLIED VEHICLES, ACTION, and CLAIMS INFORMATION sections.
A picture under IF YOU CONFIRM has been added. Table A in the SERVICE PROCEDURE has been revised.
Discard all previous versions of this bulletin.
APPLIED VEHICLES:
2013 JX35 (L50) equipped with Intelligent Cruise Control
2014 QX60 (L50) equipped with Intelligent Cruise Control
2014-2015 Q50 (V37) equipped with Intelligent Cruise Control
NOTE: Does not apply to Hybrid models
APPLIED DATE:
2013 JX35 – All
2014 QX60 – AWD models built before May 6, 2014
FWD models built before August 11, 2014
2014 Q50 – All
2015 Q50 – AWD models built before December 26, 2014
FWD models built before December 25, 2014
IF YOU CONFIRM
All of the following:
 The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON,
and
 DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current),
and
 The brake fluid level is normal.
NOTE: C1A27 is an ICC (Intelligent Cruise Control) DTC.
FCW
Malfunction
See Owner’s Manual
Figure A: JX35/QX60 combination meter
Figure B: Q50 combination meter
IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST
closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
1/15
ACTION
Reprogram the ABS control unit (ABS) per the Service Procedure in this bulletin.

Part of the Service Procedure, step 20 on page 8, is a confirmation that reprogramming is needed to
resolve the incident shown in Figure A and B on page 1.
SERVICE PROCEDURE
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized to the current date.

All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable reprogramming data during ASIST
synchronization.

A screen print for Warranty documentation can be done from the CONSULT PC during this process
while still connected to the vehicle.

No DTCs stored.
 Use C-III plus to perform Self Diagnosis for all systems.
 If there are any DTCs other then C1A27, diagnose, perform repairs, and erase DTCs before
continuing.
 If only DTC C1A27 is stored, erase DTC before continuing.
1. Connect the plus VI to the vehicle.
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose during
reprogramming, the process will be interrupted and the the control unit may be damaged.
2. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during
reprogramming, the process will be interrupted and the control unit may be damaged.
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3. Connect the GR8 and set to “Power Supply” mode.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure the battery
voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this
range during reprogramming, the control unit may be damaged.
4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT
PC and the VI.
CAUTION: Make sure to turn off all external Bluetooth® devices. If Bluetooth® signal waves are within
range of the CONSULT PC and the VI during reprogramming, reprogramming may be interrupted, and
the control unit may be damaged.
5. Turn the ignition ON with the engine OFF.

The engine must not start or run during the reprogramming procedure.
6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger,
audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays
between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during
reprogramming the control unit may be damaged.
7. Turn ON the CONSULT PC.
8. Select CONSULT-III plus (open C-III plus).
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9. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.
Step 9: plus VI
is recognized
Figure 1
10. Select Re/programming, Configuration.
Step
10
Figure 2
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11. Use arrows (if needed) to view and read all precautions.
12. Check the box confirming the precautions have been read.
13. Select Next.
Step
11
Step
12
Step
13
Figure 3
14. If the screen in Figure 4 displays, select Automatic Selection(VIN).

If the screen in Figure 4 does not display, skip to step 15.
Step
14
Example
Figure 4
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15. Verify the VIN or Chassis # matches that of the vehicle.
16. If the correct VIN is displayed, select Confirm.
Step 15:
Verify here
Step 16: If OK,
select Confirm
Figure 5
17. Select Confirm again.
Step
17
Figure 6
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18. Select ABS.

Use the scroll arrows as needed.
Step
18
Scroll arrows
Figure 7
19. Wait for System Call to complete and then select Reprogramming.
Step
19
Figure 8
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20. When you get to the screen shown in Figure 9, confirm reprogramming applies as follows:
a. Find the ABS Part Number and write it on the repair order.
NOTE: This is the current ABS Control Unit Part Number.
20a: Current
Part Number
20c: If OK,
select Save
Figure 9
b. Compare the P/N you wrote down to the numbers in the Current Part Number column of Table A
below:
 If there is a match, this bulletin applies. Continue with the reprogramming procedure on the next
page.
 If there is not a match, this bulletin does not apply. Close C-III plus and check ASIST for further
diagnostic and repair information.
c. If there is a part number match as specified below, select Save and then continue with the
reprogramming procedure on the next page.
Table A
CONTROL UNIT
MODEL
CURRENT PART NUMBER: 476603JA1B, 3JA2B
3JA1D, 3JA2D
3JU1B, 3JU2B
3JU1D, 3JU2D
4GB5B, 4GB6B, 4GB7B
4GB1C
4GE4E, 4GE5E, 4GE8E
2013 JX35
2014 QX60
ABS
2014-2015 Q50
4GC0D, 4GC1D, 4GC2D, 4GC3D, 4GC4D,
4GC5D, 4GC6D, 4GC7D, 4GC8D, 4GC9D
4GC0E, 4GC1E, 4GC2E, 4GC3E, 4GC4E, 4GC5E
4GJ0D, 4GJ1D, 4GJ2D, 4GJ3D, 4GJ4D,
4GJ5D, 4GJ6D, 4GJ7D, 4GJ8D, 4GJ9D
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21. Use arrows (if needed) to view and read all precautions.
22. Check the box confirming the precautions have been read.
23. Select Next.
Step
21
Step
22
Step
23
Figure 10
24. Read the Current Part Number and Part Number After Reprogramming. They should be different.
25. Select Next.
Verify P/Ns
above, then
select Next
Figure 11
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26. Confirm battery voltage is correct, and then select Next.
NOTE: Battery voltage must stay within the specified range to make the indicator turn green.
Monitor 12V
battery voltage
here
Must be
“Green” before
selecting Next
Step
27
Figure 12
27. With battery voltage OK (green), select Start.

The reprogramming process begins when Start is selected.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during reprogramming or METER
reprogramming may be interrupted and the control unit may be damaged.
Monitor 12V
battery voltage
here
Step
27
Figure 13
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28. Wait for both progress bars to complete.
Figure 14
29. When the screen in Figure 15 displays, the reprogramming is complete.
NOTE: If the screen in Figure 15 does not display (reprogramming does not complete), refer to the
information on the next page.
30. Disconnect the battery charger from the vehicle.
31. Select Next.
Step
31
Figure 15
NOTE: DTC Erase must be performed before C-III plus will provide the final reprogramming
confirmation report. Continue with the reprogramming procedure on page 13.
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Control Unit Recovery:
Do not disconnect plus VI or shut down CONSULT-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 16:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices are
OFF.

All electrical loads are OFF.

Select retry and follow the on
screen instructions.

“Retry” may not go through on the
first attempt and can be selected
more than once.
Select
Retry
Figure 16
If reprogramming does not complete and the “X” icon displays as shown in Figure 17:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is plugged
in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are securely
connected.

All C-III plus updates are installed.

Select Home, and restart the
reprogram procedure from the
beginning.
Figure 17
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32. Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the ignition ON engine OFF.
c. Wait for DTC erase to complete.
ON
Turn ignition OFF > ON
Figure 18
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33. Verify the part number has changed (before and after reprogramming part numbers should be different).
a. Print a copy of the screen in Figure 19 by selecting Print.
b. Attach the copy to the repair order.
c. Once a copy has been printed, select Confirm.
Step
33
xxxxxxxxxxxxxxxx
Step
33a
Step
33c
Figure 19
NOTE: If you cannot print the above screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at a
later time.
34. After Confirmation has completed:
a. Select Home, close C-III plus, and disconnect from the vehicle.
b. Close C-III plus.
c. Turn the ignition OFF.
d. Disconnect the plus VI from the vehicle.
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CLAIMS INFORMATION
JX35/QX60 (L50)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP OP CODE
SYM
DIA
FRT
Reprogram ABS control unit (1)
PX74AA
HC
32
0.4 hrs.
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the appropriate ACTUATOR ASSY –
ANTISKID (ABS Control Unit) part number (47660 - XXXXX) as the Primary Failed Part (PFP).
Q50 (V37)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP OP CODE
SYM
DIA
FRT
Reprogram ABS control unit (1)
PX78AA
HC
32
0.4 hrs.
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the appropriate ACTUATOR ASSY –
ANTISKID (ABS Control Unit) part number (47660 - XXXXX) as the Primary Failed Part (PFP).
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