05-010-14

/
Tony Lawrence
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Tony Lawrence
Friday, October 03, 2014 3:18 PM
All Dlrs All Rgns - PT; All Dlrs All Rgns - SR
MAZDA DEALER NOTICE - SERVICE BULLETIN RELEASE
SERVICE BULLETIN RELEASE - 10/03/2014
2014 INDEX: http:l/www.mstore2000.com/PDF Files/index10-03-14.pdf
The following Service Bulletin has just been issued.
- For latest MS3 postings, click here: https:l/portal.mazdausa.com/m173/service/esi/MazdaServiceShop
- For printable PDF files from MStore, click on the link below each TSB title:
* If the links do not automatically take you directly to the document, cut and paste the link into your internet
browser address window and press enter.
NEW BULLETIN
05-010/14 - 2010-2015 CX-9 - DIFFICULT TO MOVE SELECTOR LEVER OUT OF "P" RANGE
http:l/www .mstore2000.com/PDF Files/05-010-14-2960.pdf
UPDATED BULLETIN
09-002/14 - 2013-2015 CX-5 - RATTLE NOISE FROM INSTRUMENT PANEL AND/OR CREAK NOISE FROM APILLAR OVER ROUGH I BUMPY ROADS
http:l/www.mstore2000.com/PDF Files/09-002-14-2864a.pdf
•
Please distribute this information to all parts and service personnel.
•
If you no longer wish to receive Mazda service bulletins, please contact the IT Administrator at your dealership and
ask them to remove your email address from under the EMDCS application.
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Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
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© 2014 Mazda Motor of America, Inc.
Subject:
Bulletin No:
05-010/14
Last Issued:
10/03/2014
DIFFICULT TO MOVE SELECTOR LEVER OUT OF "P" RANGE
APPLICABLE MODEL(S)NINS
2010-2015 CX-9
DESCRIPTION
Some customers may experience difficulty moving the selector lever out of "P" range after the vehicle has been
parked overnight in extremely cold temperatures (i.e. below freezing). The selector lever movement may return
to normal after running the climate control system at maximum hot for short period of time.
This concern may be caused accidentally by the customer spilling a drink around the selector lever. When the
spilled liquid reaches the interlock cable and freezes overnight, it causes the customer to have difficulty moving
the selector lever out of "P" range the next morning.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify the customer concern.
2. Replace the interlock cable (A) according to the instructions on MS3 online or the Workshop Manual (section 05-18 AUTOMATIC TRANSAXLE SHIFT MECHANISM REMOVAL/INSTALLATION) .
NOTE: Advise the customer to take the necessary precautions to avoid spilling liquids around the selector
lever (B) area.
2960a
3. Install the protector to the selector lever using the "Protector Installation Procedure" below.
Page 1of4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern . To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved . No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical--including photocopying and recording and the use of any kind of information storage and retrieval system --without permission in
writing .
Bulletin No: 05-010/14
Last Issued: 10/03/2014
© 20 14 Mazda Motor of America, Inc.
Protector Installation Procedure:
1. Peel off the backing film (A) from the protector (B):
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A
2960b
2. Attach the protector (B) under the protruded area (A) of the selector lever (as shown below) .
NOTE:
Install the protector correctly, referring to the "Protector Installation Note" below.
2960o
Page 2 of 4
Bulletin No: 05-010/14
Last Issued: 10/03/2014
© 2014 Mazda Motor of America, Inc.
Protector Installation Note:
1. Insert the protector under the protruded area (A) all the way to the vertical line (B) shown below.
2. Align the side edge of the protector with the edge (C) of the bracket (D) .
Before Protector Installation (Top View):
2960