056

GROUP
MODEL
Electrical
2012MY
2012MY
2012MY
2012MY
2012MY
NUMBER
DATE
056
December 2013
Rio (UB)
Sportage (SL)
Soul (AM)
Optima (QF)
Sorento (XM)
TECHN ICAL SERVICE BULLETIN
susJEcr :
COMBIN ED TSB /SERV IC E A CTION: UVO UPGRA DE (SA 157)
Th is bulletin provides the procedure for upgrading the UVO system on all 201 2MY Rio (UB),
Sportage (SL), Soul (AM ), Optima (QF) and Sorento (XM) vehicles . Before conducting the
procedure, verify that the vehicle is included in the list of the affected VINs.
For vehicles not on the Affected Vehicles List, but with a customer concern related to voice
command , response timing , popping noises when playing iPod® through USB port (w/Apple
cab le), rear backup camera staying on whi le driving , power or lock up issues; perform the
procedure outlined in th is bulletin and submit a wa rranty claim per "customer concern"
(Standard TSB) clai m information on page 6.
*NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage>
Warranty Coverage Inquiry> Campaign Information). Not completed Recall/ Service
Action reports are available on WebDCS (Consumer Affairs> Not Completed Recall>
Recall VIN> Select Report), which includes a list of affected vehicles .
Th is issue number is SA157.
File Under: 
Circulate To:
0
0
Service Advisors
General Manager
0
Technicians
0
Service Manager
0
Parts Manager
0
Body Shop Manager
D
Fleet Repair
Page 2 of 6
SUBJECT:
UVO Upgrade Procedure:
*NOTICE
•
Delete all paired phones from the UVO system; delete UVO from all phones.
•
If you do not delete phones, the phone(s) will still show and act as paired,
but performance or functional issues may occur. Anytime a software update
is performed to either a paired phone or the UVO system, the pairing should
be deleted from both phone and UVO system and then pair again after
update.
•
A fully charged battery is necessary before audio head unit upgrade can take
place. It is recommended that the Midtronics GRB-1299 system be used, in
ECM mode, during charging. DO NOT connect any other battery charger to
the vehicle during audio head unit upgrade.
•
Updating UVO system may take 10-15 minutes. (Time may vary depending on
previous UVO software version.)
•
USB sticks containing the 12MY VDS UVO update were shipped directly to all
Kia dealers, and addressed to the Service Manager.
•
In order to perform this UVO software upgrade, the current UVO software
version must be 1.MP.9.008 or higher.
1.
Start th e vehicle or connect the Midtronics GR8-1299 charger.
2.
Record the customer's radio presets before performing the upgrade.
3.
If perform ing the update using the GOS AUM , refer to TSB SST 032 or click on User's
Guide > GOS AUM on the GOS main screen, as shown below, and follow the on-screen
instructions.
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NOTE: An AUM update for this TSB may not be available at the time of launch.
TSB: ELE 056ISA157 Various Models December 2013
Page 3 of 6
SU BJECT:
4.
If performing the update using a USB
stick, obtain the 12MY VOS UVO
UPDATE USB stick (shown to the
right) from your Service Manager and
insert it in the vehicle's USB port.
5.
Once the AUM initialization process is
complete, or after having inserted the
USB stick, press the " SETUP" button
on the head unit.
6.
Touch " System" icon on the screen .
SETUP
•
~
Main
.- 0
+tl
7.
Display
[J>)
Voice
©
System
Touch " System Information" button
on the screen.
TSB: ELE 056ISA157 Va rious Models December 2013
Page 4 of 6
~cnp~ livb UPGRADE (SA 157)
SUBJECT:
8.
.,...J. .. , ·,
Check to make sure the origina l S/W
version is 1.MP.9.008 or higher. T hen,
Touch " Update" button on screen.
*NOTICE
Do NOT turn the vehicle OFF while
the update is in progress.
9.
Update
After the update is installed , confirm
the upgrade software version matches
the information shown in the table
below and touch Yes button on the
screen:
Upgrade Software Vers ion
1 .MP.9.018
10.
The UVO system will automatically
restart and the update will proceed .
*NOTICE
When restarting, screen will go
dark for approximately 20 to 40
seconds, this is normal. System
will restart 2 times to perform the
update.
TSB: ELE 056ISA157 Various Models December 2013
Updato in Progross.
Disconnecting the power during updates
may result In data loss or damage.
Please wait until the update Is complete.
Miso
o jour en cours ..
Eleindre lors d'une mise 6 jour pourrait perdre
des donnees ou endommoger l'oppareil.
Veuillez attendre jusqu'a ce que lo mise jour soil complelee.
a
Actualizac16n on progroso ..
Desconector el sumlnlstro de energfo duronte uno
octuolizoci6n puede generor lo perdido o dano de dotos.
Espere hasto que se complete lo octuolizocl6n.
Page 5 of 6
-
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.
86ilil0.t~t"~U Y.O- UPGRADE (SA 157)
flJ_;i l l . . .
SUBJECT :
11 .
After update is complete, the display
shown on the right wil l appear for a few
moments; then the UVO system will be
restarted aga in.
12.
Repeat steps 5-7 and ma ke sure the
system is updated to the software
version shown below:
Upgrade Software Vers ion
1.MP.9.018
13.
Restore the customer's radio presets as recorded in step 2.
14.
Verify proper system function by obtaining the customer's phone(s) and pa iring it(them)
with the system.
REQUIRED PARTS:
Part Name
Desc.
USB Update Stick
12MY VOS UVO UPDATE
Figure
AFFECTED VEHICLE PRODUCTION RANGE:
Procedure Type
Model
Production Date Range
Service Action
Rio (UB), Sportage (SL), Soul (AM) ,
Optima (QF) and Sorento (XM)
2012MY
TSB
TSB: ELE 056ISA157 Various Models December 2013
Page 6 of 6
~~~~~~~~~~~~~~
SUBJECT:
~6ililO~~~'l.J\(O
UPGRADE (SA 157)
":.';.:, . ' .
....
.~ -
WA RRANTY CLAIM INFO RMATI O N:
Claim
Type
v
Causal
N
c
Code
Code
Repair
Description
Labor Op
Code
96 160
3W160WK
(SA157SL)
UVO Upgrade
130043R1
96160
1WOOOCA
(SA157UB)
UVO Upgrade
130043R2
(SA157AM)
UVO Upgrade
130043RO
96160
2TOOOCA
(SA157QF)
UVO Upgrade
130A08RO
96140
1U200CA
(SA157XM)
UVO Upgrade
130A09RO
P/N
96160
2K500WK
Qty
0
N50
C98
Op
Time
Replacement
PIN
0.3
M/H
NIA
Qty
0
Note: Only one labor operation may be claimed.
STAN DA RD WARRA NTY CLAIM IN FORMATION:
Use this information only to file a warranty claim for vehicles for which :
1. A customer complains of the same concern .
2. The VIN does not appear on the Affected Vehicles List for Service Action SA157.
3. The vehicle model year and production date range are as identified in this bulletin.
Claim
Type
w
Causal
P/N
Qty
N
c
Code
Code
Repair
Description
96160
3W160WK
(ELE 056SL)
UVO Upgrade
96160
1WOOOCA
(ELE 056U B)
UVO Upgrade
96160
2K500WK
0
N50
C98
(ELE 056AM)
UVO Upgrade
96160
2TOOOCA
(ELE 056QF)
UVO Upgrade
96140
1U200CA
(ELE 056XM)
UVO Upgrade
Labor Op
Code
Op
Time
28325F01
0.3
M/H
Replacement
P/N
Qty
N/A
0
Note: Only one labor operation may be claimed.
*NOTICE
VIN inquiry data for this repai r is provided for tracking purposes only. Kia retailers
should reference SA157 when accessing the WebDCS system .
TSB : ELE 056ISA157 Various Models December 2013