23-024-14
Service Bulletin Details
Public Details for: 23-024-14
Summary to be provided on a future date.
Models from 2012
2012 CHRYSLER TOWN AND COUNTRY |
2012 DODGE CARAVAN |
Models from 2011
2011 CHRYSLER TOWN AND COUNTRY |
2011 DODGE CARAVAN |
Models from 2010
2010 CHRYSLER TOWN AND COUNTRY |
2010 DODGE CARAVAN |
NUMBER: GROUP: DATE: 23-024-14 Body September 19, 2014 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system , or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC. SUBJECT: Water In The Jack Storage Area OVERVIEW: This bulletin involves sealing the left side fascia support flange. MODELS: 2010-2012 (RT) Caravan I Town & Country I Grand Voyager NOTE: This bulletin applies to vehicles built on or after September 24, 2010 (MOH 0924XX) and on or before August 09, 2012 (MOH 0809XX). SYMPTOM/CONDITION: The customer may describe water entering the jack storage compartment and/or a wet jack storage bag and/or wet jack storage compartment liner material. DIAGNOSIS: If the customer describes the symptom , perform the Repair Procedure. PARTS REQUIRED: Qty. Part No. Description 1 (AR) NPN Kent® Spray Leak Check Sealer P50087 (24 oz can) 1 (AR) NPN Kent® Spray Leak Check 12 in. Extension Tubes P90175 (package of 12) NOTE: Each Kent® Spray Leak Check P50087 will service approximately 10 vehicles. NOTE: Each package of Kent® Spray Can Extension Tubes P90175 will service approximately 12 vehicles. 23-024-14 -2- REPAIR PROCEDURE: 1. Remove the tail lamps in order to access the rear fascia fasteners. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 08 - Electrical> BL - Lamps and Lighting> Lamps/Lighting - Exterior> LAMP, Tail> Removal. 2. Remove the rear fascia to expose the left side fascia support flange at the aft bottom of the bodyside. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 13 - Frame and Bumpers/Bumpers> FASCIA, Rear> Removal. 3. Clean inside the left side fascia support flange slot to remove any dirt or debris (Fig. 1). Fig. 1 Clean Facia Support Flange Slot 1 - Fascia Support Flange Slot 4. Oval or flatten slightly the end of the Kent® Spray Leak Check sealer extension tube (1) in order to allow the tube to fit into the fascia support flange slot (2) (Fig. 2). -3- 23-024-14 Fig. 2 Modify Applicator Tube To Fit Slot 1 - Applicator Extension Tube 2 - Fascia Support Flange 5. Use the extension tube to apply Kent® Spray Leak Check sealer into the entire length of the left side fascia support flange (Fig. 3) and (Fig. 4). Fig. 3 Apply Sealer Into Back Of Slot 1 - Leak Check Sealer 23-024-14 -4- Fig. 4 Apply Sealer To Entire Length Of Slot 1 - Fascia Support Flange 6. Using a cotton swab or equivalent tool, wipe away any excess sealer that may prevent installation of the rear fascia flange (Fig. 5). Fig. 5 Remove Any Excess Sealer 1 - Cotton Swab Or Equivalent -5- 23-024-14 7. Allow the Kent® Spray Leak Check sealer to dry per the manufacturer's directions; approximately 15 minutes . Then repeat the application process Step #5 and Step #6 for the second coat of sealant. 8. Install the rear fascia. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 13 - Frame and Bumpers/Bumpers> FASCIA, Rear> Installation. 9. Install the tail lamps. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 08 - Electrical> 8L - Lamps and Lighting> Lamps/Lighting - Exterior> LAMP, Tail> Installation. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: Labor Operation No: 23-50-45-94 Description Skill Category Seal The Fascia Support Flange (2 Skilled) 6 - Electrical and Body Systems Amount 1.6 Hrs. FAILURE CODE: lzz IService Action PART REIMBURSEMENT DETAIL: Part No: Description NPN 1/10 Of Kent® Spray Leak Check P50087 NPN 1/12 Of Kent® Spray Can Extension Tubes P90175 NOTE: This part number is for reimbursement only and will need to be claimed for 1/10 the value of Kent® Spray Leak Check P50087 or it will be rejected. If this is a non-MOPAR part or product, a copy of the invoice showing the purchase of the non-MOPAR part or product needs to be attached to the reimbursement claim. NOTE: This part number is for reimbursement only and will need to be claimed for 1/12 the value of Kent® Spray Can Extension Tubes P90175 or it will be rejected. If this is a non-MOPAR part or product, a copy of the invoice showing the purchase of the non-MO PAR part or product needs to be attached to the reimbursement claim.