08-052-16

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NUMBER:
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GROUP:
SERVICE BULLETIN
DATE:
08-052-16
Electrical
April 30, 2016
This bulletin is supplied as technical information only and is not an authorization for repair No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-027-08, DATED AUGUST 29,
2008, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE
REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: UConnect and Voice Recognition Inoperative
OVERVIEW:
This bulletin involves replacing the Hands Free Module (HFM).
MODELS:
2008
(DR/DH/DC/D1)
Dodge Ram Truck (1500/2500/3500)
2008
(HB)
Dodge Durango
2008
(HG)
Chrysler Aspen
2008
(JS)
Dodge/Chrysler Avenger/Sebring (U.S. and
International Markets)
2008
(KA)
Dodge Nitro (U.S. and International Markets)
2008
(KK)
Jeep Liberty (U.S. and International Markets)
2008
(LX)
Chrysler/Dodge 300C/Magnum/Charger
2008
(LE)
Chrysler 300/ 300C Touring (International
Markets)
2008
(LC)
Dodge Challenger
2008
(MK49)
Jeep Compass
2008
(MK74)
Jeep Patriot
2008
(PM)
Dodge Caliber
2008
(PT)
Chrysler PT Cruiser
2008
(RT)
Chrysler/Dodge Town & Country/Grand
Caravan/Grand Voyager (U.S. and
International Markets)
2008
(WK)
Jeep Grand Cherokee
2008
(WH)
Jeep Grand Cherokee (International Markets)
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08-052-16
2008
(XK)
Jeep Commander
2008
(XH)
Jeep Commander (International Markets)
NOTE: This bulletin applies to vehicles equipped with UConnect Voice Command
W/Bluetooth (Sales Code RSP) or UConnect Voice Command W/Bluetooth
(Sales Code RSQ).
SYMPTOM/CONDITION:
The customer may describe the following conditions:
•
•
A complete loss of UConnect operation.
A complete loss of Voice Recognition functionality
NOTE: When this condition is present, the HFM will also show as non-responding to
part number or diagnostic code request on the bus when using the scan tool
(wiTECH). The HFM lockup condition can be recovered by removing and
replacing the 1OD fuse or disconnecting and reconnecting the HFM to the
vehicle. The lockup condition may reoccur after a period of time has elapsed.
DIAGNOSIS:
1. Does the vehicle exhibit both of the above symptom/conditions?
a. No >> This bulletin does not apply, further diagnosis is required.
b. YES >> perform the repair procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
1
68232225AA
Hands Free Module
(DR, DH, DC, D1, HB, HG, JS, MK49, MK74,
PM and PT)
1
68232226AA
Hands Free Module
(KA, KK, LX and LC)
1
68232227AA
Hands Free Module (International Markets)
(LE)
1
05064886AC
Hands Free Module
(WK and XK)
1
05064484AE
Hands Free Module (International Markets)
(WH and XH)
1
05064561AC
Hands Free Module
(RT)
REPAIR PROCEDURE:
1. Replace the HFM.
2. Refer to the detailed service procedures available in DealerCONNECT>
TechCONNECT under: Service Info> 08 Electrical> 8E Electronic Control Modules>
Module, Hands Free> Removal/Installation.
3. Clear any DTCs that may have been set.
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08-052-16
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
08-20-34-93
Module, Hands Free - Diagnose and
Replace
(1 - Semi-Skilled)
6 - Electrical
and Body
Systems
0.5 Hrs.
08-20-34-94
Module, Hands Free - Diagnose and
Replace KA/KK bodies Only
(1 - Semi-Skilled)
6 - Electrical
and Body
Systems
0.6 Hrs.
FAILURE CODE:
1zz
IService Action