PIT-5485-B

Service Bulletin Details

Public Details for: PIT-5485-B

This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.


- 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 -

Bulletin No.: PIT5485B
Date: 27-Apr-2016
Subject:
Unable Place An OnStar Call With Ignition In On Position After 15-08-44-001 Canada Upgrade
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Models:
2005-2009 Buick Allure
2004 Buick Century
2005-2009 Buick LaCrosse
2000-2005 Buick LeSabre
2004-2007 Buick Rainier
2004 Buick Regal
2003-2007 Buick Rendezvous
2005-2007 Buick Terraza
2003-2006 Cadillac Escalade
2003-2007 Cadillac CTS
2002-2005 Cadillac Deville
2004-2005 Cadillac DHS, DTS
2002-2004 Cadillac Seville
2004-2006 Cadillac SRX
2004-2007 Cadillac STS
2003-2006 Chevrolet Avalanche
2004-2012 Chevrolet Colorado
2005-2006 Chevrolet Equinox
2004-2005 Chevrolet Express
2001-2005 Chevrolet Impala
2002-2005 Chevrolet Monte Carlo
2003-2007 Chevrolet Silverado
2003-2006 Chevrolet Suburban
2003-2006 Chevrolet Tahoe
2006-2009 Chevrolet Uplander
2002-2005 Chevrolet Venture
2004-2012 GMC Canyon
2002-2009 GMC Envoy
2003-2005 GMC Savana
2003-2007 GMC Sierra
2003-2006 GMC Yukon
2003-2007 Hummer H2
2006-2011 Hummer H3
2002-2004 Oldsmobile Bravada
2003-2004 Oldsmobile Silhouette
2003-2005 Pontiac Aztek
2000-2005 Pontiac Bonneville
2002-2005 Pontiac Montana
2006-2009 Pontiac Montana SV6
2004-2005 Pontiac Sunfire Coupe
2004-2007 Saturn Ion
2003 Saturn L200
2003 Saturn L300
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2003 Saturn L200
2003 Saturn L300
2004 Saturn L-Series
2003 Saturn LW 200
2003 Saturn LW 300
2005-2007 Saturn Relay
This PI has been revised to provide updated part information. Please discard PIT5485A.
Condition/Concern
A dealer or customer may notice they are unable to place calls to OnStar while in ignition ON mode after performing the OnStar Canada upgrade (latest version
of bulletin 15-08-44-001. While in run mode, the OnStar button may be pressed with no radio mute or "Connecting to OnStar" message heard but when in
accessory mode, the call can be completed as normal.
Recommendation/Instructions
Please check and record DTC's in any modules on the vehicle and record if there are any Malfunction indicator lights illuminated on the IPC/DIC. Please record
information from the latest version of bulletin 03-08-46-004. Contact GM TAC OnStar group at 1-800-263-7740 English or 1-800-263-7960 French, Option 4
(OnStar) for further assistance.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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