DEALERPSC122

July 16, 2015
Attention:
All Kia Dealer Principals
Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative
measure, to add additional anti-corrosion material to the underbody of all 2006-2011 MY Rio,
2004-2009 MY Spectra, 2006-2010 MY Optima, 2010-2013 MY Soul, and 2007-2010 MY Rondo
vehicles originally retailed and/or currently registered in one of the states where heavy amounts
of road salt are used.
The Technical Service Bulletin that provides vehicle repair procedures, affected VIN production
range, and warranty claim information will be posted on the Kia Global Information System
(KGIS) at www.kiatechinfo.com on July 16, 2015.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for
campaign questions both of which describe the issue and information on how to access the list of
affected vehicles on WEBDCS.
What Should You Do
Please make certain the appropriate personnel in your dealership are familiar with the details of
this service campaign to ensure proper responses to customer inquiries and requests to have the
campaign performed on their vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service
Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep
confidential any and all information and documents provided to you by Kia Motors America, Inc.
or generated by you in the conduct of carrying out work under that Agreement regarding Kia
vehicle purchasers and owners, including but not limited to warranty claim information. Kia
dealers may use such owner information for the sole purpose of conducting and performing this
service campaign, and for no other purpose.
Your prompt attention in completing this repair is appreciated. If you have any questions, please
contact your Kia District Parts & Service Manager.
Sincerely,
Neem Van der Reest
Quality Analysis Manager
Enclosures
SC122