TSBELE056R1

Service Bulletin Details

Public Details for: TSBELE056R1

Tsb: uvo upgrade rio (ub), sportage (sl), soul (am), optima (qf) and sorento (xma) - this bulletin provides the procedure for upgrading the uvo system on all 2012my rio (ub), sportage (sl), soul (am), optima (qf) and sorento (xm) vehicles


- 2012 -

GROUP
Electrical
MODEL
2012MY Rio (UB)
2012MY Sportage (SL)
2012MY Soul (AM)
2012MY Optima (QF)
2012MY Sorento (XM)
NUMBER
056 (REV 1, 12/19/2014)
DATE
December 2013
TECHNICAL SERVICE BULLETIN
SUBJECT:
UVO UPGRADE – RIO (UB), SPORTAGE (SL), SOUL (AM),
OPTIMA (QF) AND SORENTO (XMA)
 NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure for upgrading the UVO system on all 2012MY Rio (UB),
Sportage (SL), Soul (AM), Optima (QF) and Sorento (XM) vehicles.
File Under: 
Circulate To:
x General Manager

x Service Advisors

x Technicians

x Service Manager

x Parts Manager

x Body Shop Manager  Fleet Repair

Page 2 of 6
SUBJECT:
UVO UPGRADE – RIO (UB), SPORTAGE (SL), SOUL (AM),
OPTIMA (QF) AND SORENTO (XMA)
UVO Upgrade Procedure:
 NOTICE

Delete all paired phones from the UVO system; delete UVO from all phones.

If you do not delete phones, the phone(s) will still show and act as paired,
but performance or functional issues may occur. Anytime a software update
is performed to either a paired phone or the UVO system, the pairing should
be deleted from both phone and UVO system and then pair again after
update.

A fully charged battery is necessary before audio head unit upgrade can take
place. It is recommended that the Midtronics GR8-1299 system be used, in
ECM mode, during charging. DO NOT connect any other battery charger to
the vehicle during audio head unit upgrade.

Updating UVO system may take 10-15 minutes. (Time may vary depending on
previous UVO software version.)

USB sticks containing the 12MY VDS UVO update were shipped directly to all
Kia dealers, and addressed to the Service Manager.

In order to perform this UVO software upgrade, the current UVO software
version must be 1.MP.9.008 or higher.
1.
Start the vehicle or connect the Midtronics GR8-1299 charger.
2.
Record the customer’s radio presets before performing the upgrade.
3.
If performing the update using the GDS AUM, refer to TSB SST 032 or click on User’s
Guide > GDS AUM on the GDS main screen, as shown below, and follow the on-screen
instructions.
NOTE: An AUM update for this TSB may not be available at the time of launch.
TSB: ELE 056 (REV 1) Various Models December 2013
Page 3 of 6
SUBJECT:
UVO UPGRADE – RIO (UB), SPORTAGE (SL), SOUL (AM),
OPTIMA (QF) AND SORENTO (XMA)
4.
If performing the update using a USB
stick, obtain the 12MY VDS UVO
UPDATE USB stick (shown to the
right) from your Service Manager and
insert it in the vehicle’s USB port.
5.
Once the AUM initialization process is
complete, or after having inserted the
USB stick, press the “SETUP” button
on the head unit.
6.
Touch “System” icon on the screen.
7.
Touch “System Information” button
on the screen.
TSB: ELE 056 (REV 1) Various Models December 2013
Page 4 of 6
SUBJECT:
8.
UVO UPGRADE – RIO (UB), SPORTAGE (SL), SOUL (AM),
OPTIMA (QF) AND SORENTO (XMA)
Check to make sure the original S/W
version is 1.MP.9.008 or higher. Then,
Touch “Update” button on screen.
 NOTICE
1.MP.9.008
Do NOT turn the vehicle OFF while
the update is in progress.
9.
After the update is installed, confirm
the upgrade software version matches
the information shown in the table
below and touch Yes button on the
screen:
Upgrade Software Version
1.MP.9.018
10.
The UVO system will automatically
restart and the update will proceed.
 NOTICE
When restarting, screen will go
dark for approximately 20 to 40
seconds, this is normal. System
will restart 2 times to perform the
update.
TSB: ELE 056 (REV 1) Various Models December 2013
1.MP.9.018
Page 5 of 6
SUBJECT:
UVO UPGRADE – RIO (UB), SPORTAGE (SL), SOUL (AM),
OPTIMA (QF) AND SORENTO (XMA)
11.
After update is complete, the display
shown on the right will appear for a few
moments; then the UVO system will be
restarted again.
12.
Repeat steps 5~7 and make sure the
system is updated to the software
version shown below:
Upgrade Software Version
1.MP.9.018
13.
Restore the customer’s radio presets as recorded in step 2.
14.
Verify proper system function by obtaining the customer’s phone(s) and pairing it(them)
with the system.
TSB: ELE 056 (REV 1) Various Models December 2013
Page 6 of 6
SUBJECT:
UVO UPGRADE – RIO (UB), SPORTAGE (SL), SOUL (AM),
OPTIMA (QF) AND SORENTO (XMA)
REQUIRED PARTS:
Part Name
Desc.
Figure
USB Update Stick
12MY VDS UVO UPDATE
AFFECTED VEHICLE PRODUCTION RANGE:
Model
Production Date Range
Rio (UB), Sportage (SL), Soul (AM), Optima (QF) and
Sorento (XM)
2012MY
WARRANTY CLAIM INFORMATION:
Claim
Type
W
Causal
P/N
Qty
N
Code
C
Code
Repair
Description
96160
3W160WK
(ELE 056SL)
UVO Upgrade
96160
1W000CA
(ELE 056UB)
UVO Upgrade
96160
2K500WK
0
N50
C98
(ELE 056AM)
UVO Upgrade
96160
2T000CA
(ELE 056QF)
UVO Upgrade
96140
1U200CA
(ELE 056XM)
UVO Upgrade
Note: Only one labor operation may be claimed.
TSB: ELE 056 (REV 1) Various Models December 2013
Labor Op
Code
Op
Time
Replacement
P/N
Qty
28325F01
0.3
M/H
N/A
0


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