NTB16-085

Classification:
Reference:
AT16-008
Date:
NTB16-085
August 25, 2016
ENHANCED DIAGNOSTIC LOGIC FOR CVT
APPLIED VEHICLES: 2015-2016 Pathfinder (R52) with V6 engine only
2015-2016 Altima Sedan (L33) with V6 engine only
2015-2016 Quest (E52)
2015-2016 Murano (Z52)
2016-2017 Maxima (A36)
IF YOU CONFIRM
The customer reports a transmission judder (shake, shudder, single or multiple bumps or
vibration).
NOTE: A new diagnostic logic has been established to enhance the diagnostic process by
storing diagnostic trouble codes (DTCs) on Applied Vehicles.
The new DTCs are:
P17F1 (CVT_JUDDER [C/U INSPECTION])
P17F0 (CVT_JUDDER [T/M INSPECTION])
ACTION
1. Refer to page 4, step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to
the vehicle you are working on.
2. If this bulletin applies, reprogram the TCM (Transmission Control Module).
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
NOTE:

Most instructions for reprogramming with C-III plus are displayed on the CONSULT
PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link you
to the "CONSULT-III plus Reprogramming" general procedure.
CAUTION:

Connect the GR8 to the vehicle battery set to “power supply” mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the TCM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the TCM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the plus VI. If Bluetooth® signal waves
are within range of the CONSULT PC or plus VI during reprogramming,
reprogramming may be interrupted and the TCM may be damaged.
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1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Start C-III plus.
3. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
VI is
recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.
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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).
6A: Current TCM P/N
TRANSMISSION
31036 -
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number
column in Table A on the next page.

If there is a match, this reprogramming applies. Continue with the
reprogramming procedure.

If there is not a match, this bulletin does not apply.
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Table A
Model
Model Year
Current TCM Part Number Before Reprogramming: 31036 -
Pathfinder with
V6 engine
2015
2016
2015
2016
2016
2015
2016
9PB0A, 9PB0B, 9PB0C, 9PB0E, 9PB3A
9PF0A, 9PF1A, 9PF1B
9HP0A, 9HP0B, 9HP0C
3TF0A, 3TF0B
5AA0A, 5AA0D, 5AA0E
5AA1A, 5AA2A
5AG0A, 5AG0B
4AY0A
6AX0A, 6AX0B
2016
2017
4RA0A, 4RA0B, 4RA0C, 4RA0D
9DD0A
Altima with
V6 engine
Murano
Quest
Maxima
2015
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7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. This bulletin does not apply.
TRANSMISSION
Figure 3
IMPORTANT: If C-III plus locks up or freezes at this point or displays “cannot
complete reprogramming, the CONSULT PC is set up with User Rights.
Reprogramming can be completed with Administrator log in”, the TOUGHBOOK
settings need to be changed so that Users have full access rights. See your
Dealership’s IT System Administrator for details.
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8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (indicating that reprogramming did not
complete), refer to the information on the next page.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Step
10
Figure 4
NOTE:

In the next step (page 9), you will perform Erase All DTCs.

DTC erase is required before C-III plus will provide the final reprogramming
confirmation report.
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TCM Recovery
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / plus VI cables
are securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 6
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11. Follow the on-screen instructions to Erase All DTCs.
12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
31036 - _ _ _ _ _
Step
13
31036 - _ _ _ _ _
TRANSMISSION
Step
14
Step
15
Figure 7
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
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NOTE: The Information below is provided as Service Information and is not part of the
Service Procedure in this bulletin.
DTC detection drive pattern for P17F0 / P17F1

This new diagnostic logic will monitor conditions in the CVT while the customer is
operating their vehicle in their usual daily drive patterns.

Figure 8, on the next page, illustrate conditions under which judder can be
reproduced.

Specific drive conditions that can be used to test for judder (shake, shudder, single
or multiple bumps or vibration) are:
1. Slowly accelerate from a stop (zero mph), applying only slight accelerator pedal (0% 10% throttle opening) until 40 mph is reached.

During acceleration, torque converter engagement (full lock up) can occur between
20-35 mph.
2. Prior to torque converter lock up, slowly modulate accelerator pedal:
A. Decrease accelerator pedal pressure slowly, approaching a closed throttle position.
B. Smoothly and slowly reapply accelerator pedal pressure back to approximately 10%
throttle opening.
IMPORTANT:

Slight grade (climbing hill) may aid in performing the above drive conditions.

DTC detection logic will require three events before storing a DTC.
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Figure 8 below illustrates conditions under which judder can be reproduced.
Figure 8
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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram Transmission
(1)
JE99AA
ZE
32
(2)
Control Module
(1) Refer to FAST and use the Transmission Control Module part number (31036-XXXXX)
as the PFP.
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
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