SSM73025

Service Bulletin Details

Public Details for: SSM73025

Issue: customer complaint of 1.No gps signal. 2.No update on current vehicle position on the display. 3.No update to the time displayed. 4.China only might state that the gps page says the gps signal is invalid.


- 2017 - 2016 -

TOPIx - SSM73025 - InControl Touch Pro problems with Global Postioning System (GPS) Page 1 of 1
Reference
SSM73025
Models
F-PACE / X761
XE / X760
XF / X260
XJ / X351
Title
InControl Touch Pro problems with Global Postioning System (GPS)
Category
Electrical
Last modified
24-Oct-2016 00:00:00
Symptom
207000 Entertainment Systems
Content
Issue
Customer complaint of
1. No GPS signal.
2. No update on current vehicle position on the display.
3. No update to the time displayed.
4. China only might state that the GPS page says the GPS signal is invalid.
Cause
Memory updates can become corrupted when data is being stored.
Action:
Update the Information Master Controller(IMC) using DVD147.03 or later. Do not
replace the IMC for this issue.
Technicians - Please rate this SSM and provide comments so that future
communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the
customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the
customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
http://topix.jaguar.jlrext.com/topix/service/archive/702121/index
11/1/2016


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