TSB18-2106

TECHNICAL SERVICE BULLETIN
Trailer Connected And/Or Disconnected Message In The Instrument Panel
Cluster (IPC) Without A Trailer Connected
18-2106
29 March
2018
Model:
Ford
2018 Expedition
2017-2018 F-Super Duty
2017-2018 Transit
2015-2018 F-150
Lincoln
2018 Navigator
Issue: Some 2018 Expedition/Navigator vehicles built on or before 24-Feb-2018, 2017-2018 F-Super Duty built on or
before 26-Feb-2018 and Transit vehicles built on or before 26-Feb-2018 and 2015-2018 F-150 vehicles built on or
before 3-Mar-2018 may exhibit a trailer connected and/or disconnected message in the IPC without a trailer
connected.
Action: Follow the Service Procedure steps to correct the condition.
Parts
Part Number
Description
9U5Z-14489-MAA Trailer Tow Connector - Expedition/Navigator/Transit
FU5Z-14489-A
Trailer Tow Connector - F-150/F-Super Duty
Quantity
1
1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage
limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
Time
No.
Description
2015-2018 F-150, 2017-2018 F-Super Duty, Transit, 2018 Expedition/Navigator: Replace The
Trailer Tow Connector Includes Time To Remove And Install The Trailer Hitch Cover If Equipped
(Do Not Use With Any Other Labor Operations)
182106A
Repair/Claim Coding
Causal Part:
14489
Condition Code: 42
Tool List
Plastic Trim Tool
Service Procedure
1. Does the vehicle exhibit a trailer connected and/or disconnected message without a trailer connected?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to Workshop Manual (WSM), Section 206-10.
0.3
Hrs.
2. Disconnect the wiring harness from the trailer tow connecter.
(1). For Expedition and Navigator equipped with a trailer hitch cover, remove the trailer hitch cover.
3. Disengage the retainers and remove the trailer tow connector.
4. Install a new trailer tow connector.
5. To reassemble, reverse the removal procedure.
© 2018 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.