WB18-15
Service Bulletin Details
Public Details for: WB18-15
On the vehicles affected by this bulletin, the instrument cluster software must be updated. This mandatory cluster software update will raise the primary and secondary air system ?Low pressure warning? Set point.
- 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2017
2017 PREVOST H3-41 |
2017 PREVOST H3-45 |
2017 PREVOST X3 |
Models from 2016
2016 PREVOST H3-41 |
2016 PREVOST H3-45 |
2016 PREVOST X3 |
Models from 2014
2014 PREVOST H3-41 |
2014 PREVOST H3-45 |
2014 PREVOST X3 |
Models from 2013
2013 PREVOST H3 |
2013 PREVOST H3-41 |
2013 PREVOST H3-45 |
WARRANTY BULLETIN DATE : EXPIRATION: SUBJECT : March 2018 August 2018 WB18-15 SECTION : 23 ACCESSORIES MID140 INSTRUMENTS CLUSTER SOFTWARE UPDATE First Release 03-22-2018 APPLICATION NOTICE TO SERVICE CENTERS Verify vehicle eligibility by checking warranty bulletin status with SAP or via ONLINE WARRANTY SYSTEM available on Service / Warranty tab of Prevost website. Model H3-41, H3-45 coaches Model Year : 2013 - 2017 H3-45 VIP motorhomes Model Year : 2015 VIN Specific vehicles among the following range From 2PCH33499DC712381 up to 2PCH33493HC713774 incl. 2PCVS3497FC712694 2PCG33495EC735590 X3-45 Commuter Model Year : 2014 - 2016 2PCG33498EC735602 and from 4RKG33497F9737001 up to 4RKG33491G9737299 incl. X3-45 coaches Model Year : 2014 - 2017 X3-45 coaches Model Year : 2017 Specific vehicles among the following range From 2PCG33494EC735659 up to 2PCG33490HC736179 incl. Specific vehicles among the following range From 4RKG33493H9737337 up to 4RKG33493H9737385 incl. This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified before delivery. The owners of the vehicles affected by this bulletin will be advised by a letter indicating the Vehicle Identification Number (VIN) of each vehicle concerned. Writer: E.L.WB18-15 Page 2 / 3 DESCRIPTION On the vehicles affected by this bulletin, the instrument cluster software must be updated. This mandatory cluster software update will raise the primary and secondary air system “low pressure warning” set point. Make an appointment at the nearest Prevost Service Center or Service Provider to have bulletin WB18-15 performed free of charge or using Premium Tech Tool, reprogram MID140 to the latest update available. PROCEDURE DANGER Park vehicle safely, apply parking brake, stop engine. Prior to working on the vehicle, set the ignition switch to the OFF position and trip the main circuit breakers equipped with a trip button. On the Commuter type vehicles, set the battery master switch (master cut-out) to the OFF position. 1. Using Premium Tech Tool, reprogram the instrument cluster (MID140) with the latest update available. 2. Confirm the instruments Program > Update Software screen. Writer: E.L. completion of cluster programming with the WB18-15 Page 3 / 3 WARRANTY This modification is covered by Prevost’s normal warranty. We will reimburse you the parts and 3/4 hour(s) (0.75) of labor upon receipt of a warranty claim. Please submit claim via our Online Warranty System, available at www.prevostcar.com (under Service \ Warranty section). Use Claim Type: “Bulletin/Recall” and select “Warranty Bulletin WB18-15 “. OTHER VBC Bulletin N/A Fail Code 23.04 Defect Code 49 Syst. Cond B Causal Part Writer: E.L. Access all our Service Bulletins on http://techpub.prevostcar.com/en/ or scan the QR-Code with your smart phone. Are you a Vehicle owner? E-mail us at [email protected] and type “ADD” in the subject to receive warranty bulletins applicable to your vehicle(s) by e-mail.