24-002-14

NUMBER:
24-002-14
GROUP:
Heating & Air
Conditioning
DATE:
April 10, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
SUBJECT:
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When “Sync”
Setting Mode Is Selected And Headlamps Always Stay On.
OVERVIEW:
This bulletin involves selectively replacing the solar sensor.
MODELS:
2011-2014
(JC)
Journey (International Only)
2011-2014
(RT)
Town Country /Caravan (International Only)
2012-2014
(WK)
Grand Cherokee (International Only)
2012-2014
(JK)
Wrangler (International Only)
2012-2014
(LX)
300 (International Only)
NOTE: This bulletin applies to vehicles equipped with Dual Zone Automatic
Temperature Control (sales code HAF or HAD) or equipped with Triple Zone
Automatic Temperature Control (sales code HAH) or equipped with
Automatic Headlamps (sales code LMG) built :JF/RT/WK : on or before
September 10, 2013 (MDH 0910XX) ; JK: on or before June 01, 2013 (MDH
0601XX); LX: on or before October 22, 2013 (MDH 1022XX).
SYMPTOM/CONDITION:
Customers may experience the following condition:
•
•
When using the Automatic Temperature Control “SYNC” mode, left and right outlet
temperatures do not match regardless of the desired temperature setting is the
same. Occupants will experience being cold (winter time), on either passenger or
driver side, even though the temperature setting is the same.
Headlamps are always staying on, when they are set to Auto mode.
DIAGNOSIS:
Using a Scan Tool (wiTECH™) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all HVAC systems are functioning as designed. Check headlamps
functionality following the detailed procedures available in TechCONNECT, refer to 29Exterior Lighting. If DTC's are present record them on the repair order and repair as
necessary before proceeding further with this bulletin.
If no issue is found after performing published diagnostics replace the Sun Load sensor
24-002-14
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following the Repair Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
1
68230113AA
Dual Solar Sensor
1
68230114AA
Dual solar & Ambient sensor
1
68230115AA
Ambient light sensor
REPAIR PROCEDURE:
1. Replace the solar sensor. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info>24- Heating and Air
Conditioning> Controls > SENSOR, Sun > Removal/Installation.
2. Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
08 45 03 90
Sensor,sun -Replace
(RT/JF)
6ELECTRICAL
AND BODY
SYSTEMS
0.3 Hrs.
08 45 03 90
Sensor,sun -Replace
(WK/JK/LX)
6ELECTRICAL
AND BODY
SYSTEMS
0.2 Hrs.
FAILURE CODE:
ZZ
Service Action