08-069-14

Service Bulletin Details

Public Details for: 08-069-14

Uconnect hands free module fails to respond due to module lock up this bulletin involves replacing the hands free module (hfm) if required. The hfm fails to operate causing the uconnect hands free communications system to not respond when


- 2006 - 2005 -

NUMBER:
GROUP:
DATE:
08-069-14
Electrical
August 21, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of DaimlerChrysler Corporation.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-014-06 DATED MARCH 16,
2006, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE
REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.
SUBJECT:
UConnect Hands Free Module Fails To Respond Due To Module Lock Up
OVERVIEW:
This bulletin involves replacing the Hands Free Module (HFM) if required.
MODELS:
2006
(DR)
Ram 1500 Pickup
2006
(DH)
Ram 1500/2500 Pickup
2006
(D1)
Ram 3500 Pickup
2005 - 2006
(HB)
Durango
2005 - 2006
(LX)
300/Magnum/Charger
2005 - 2006
(ND)
Dakota
2006
(PT)
PT Cruiser
2005 - 2006
(WK)
Grand Cherokee
2006
(XK)
Commander
NOTE: This bulletin applies to vehicles equipped with UConnect Hands Free
Communications (sales code RSP) that were built on or before October 02,
2005 (MDH 1002XX).
DISCUSSION:
The repair procedure in this bulletin has been changed from updating the software in the
HFM to replacing the module.
SYMPTOM/CONDITION:
The HFM fails to operate causing the UConnect Hands Free Communications system to
not respond when system activation is attempted by the customer. Further diagnosis may
reveal that when the wiTECH® scan tool is used to read Diagnostic Trouble Codes (DTCs)
the tool indicates that the module is not responding. Other modules on the bus may display
loss of communication with the HFM. If the Hands Free Communication system is
unresponsive then the HFM may require electronic reset.
08-069-14
-2-
To perform a electronic reset, turn off the vehicle and pull the Ignition Off Drain (IOD) fuse.
Wait a few minutes before reinstalling the IOD fuse and checking if the HFM is
communicating. If the HFM still will not communicate, then normal No Response diagnostic
should be performed. If the HFM is working properly, the module should be replaced to
prevent this condition from happening again.
POLICY:
Information Only.


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