TSB-18-54-002
Service Bulletin Details
Public Details for: TSB-18-54-002
This is a technical service bulletin sent to dealers. It provides dealers instructions for resolving customer's report that bluetooth pairing code given by the hands free link system does not work for certain smartphone models, namely, sams
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Models from 2017
2017 MITSUBISHI I-MIEV |
2017 MITSUBISHI LANCER |
2017 MITSUBISHI MIRAGE |
2017 MITSUBISHI OUTLANDER |
2017 MITSUBISHI OUTLANDER SPORT |
Models from 2016
2016 MITSUBISHI I-MIEV |
2016 MITSUBISHI LANCER |
2016 MITSUBISHI OUTLANDER |
2016 MITSUBISHI OUTLANDER SPORT |
Models from 2015
2015 MITSUBISHI LANCER |
2015 MITSUBISHI LANCER EVOLUTION |
2015 MITSUBISHI MIRAGE |
2015 MITSUBISHI OUTLANDER |
2015 MITSUBISHI OUTLANDER SPORT |
Models from 2014
2014 MITSUBISHI I-MIEV |
2014 MITSUBISHI LANCER |
2014 MITSUBISHI LANCER EVOLUTION |
2014 MITSUBISHI LANCER SPORTBACK |
2014 MITSUBISHI MIRAGE |
2014 MITSUBISHI OUTLANDER |
2014 MITSUBISHI OUTLANDER SPORT |
Models from 2013
2013 MITSUBISHI LANCER EVOLUTION |
2013 MITSUBISHI LANCER SPORTBACK |
2013 MITSUBISHI OUTLANDER |
2013 MITSUBISHI OUTLANDER SPORT |
Models from 2012
2012 MITSUBISHI I-MIEV |
2012 MITSUBISHI LANCER |
2012 MITSUBISHI LANCER EVOLUTION |
2012 MITSUBISHI LANCER SPORTBACK |
2012 MITSUBISHI OUTLANDER |
2012 MITSUBISHI OUTLANDER SPORT |
Models from 2011
2011 MITSUBISHI LANCER |
2011 MITSUBISHI LANCER EVOLUTION |
2011 MITSUBISHI LANCER SPORTBACK |
2011 MITSUBISHI OUTLANDER |
2011 MITSUBISHI OUTLANDER SPORT |
Models from 2010
2010 MITSUBISHI OUTLANDER |
Page 1 of 2 Technical Service Bulletin SUBJECT: HANDS FREE MODULE BLUETOOTH PAIRING ISSUE: SAMSUNG GALAXY, SONY XPERIA® No: TSB−18−54−002 DATE: June 2018 MODEL: See below CIRCULATE TO: [ ] GENERAL MANAGER [ X ] PARTS MANAGER [ X ] TECHNICIAN [ X ] SERVICE ADVISOR [ X ] SERVICE MANAGER [ X ] WARRANTY PROCESSOR [ ] SALES MANAGER PURPOSE A customer may report that the Bluetooth pairing code given by the Hands Free Link system does not work for certain smartphone models, namely, Samsung Galaxy and Sony Xperia®. For these models, the pairing code for Bluetooth® connection must be set to a fixed code of “0000.” This TSB instructs dealers how to register these smartphones using the pairing code “0000.” AFFECTED VEHICLES The following models equipped with the FUSE Hands Free Link System: D 2012 - 2017 i-MiEV D 2011 - 2017 Lancer, Lancer Evolution, and Lancer Sportback D 2014 - 2017 Mirage D 2010 - 2017 Outlander D 2011 - 2017 Outlander Sport/RVR PAIRING PROCEDURE FOR SAMSUNG GALAXY & SONY XPERIA® SMARTPHONES NOTE: The pairing instructions below are an EXAMPLE of those for a 2015 Outlander equipped with the FUSE Hands Free Link system. For more details on the procedures for an individual model or audio/navigation system, refer to the vehicle Owner's Manual, or the Display Audio or Navigation system Owner's Manual. USING VOICE COMMAND Follow the basic instructions below to pair a phone to the Hands Free system using the voice command function, and to set the code to “0000.” 1. Stop the vehicle in a safe area, put the selector lever in the “P” (PARK) position and apply the parking brake. 2. Turn the ignition switch or operation mode to ON or ACC. 3. Press the SPEECH or PICK-UP button. 4. Say “Setup.” 5. Say “Pairing Options.” 6. Say “Set code.” 7. Say “Fixed.” NOTE: Depending on the vehicle, the pairing code (also called “passkey”) may have a factory setting of “1212.” 8. The voice guide will say “Please say a 4-digit pairing code.” Say “0000.” The voice prompt will repeat the code and ask you to confirm the number. Say “Yes.” Copyright 2018, Mitsubishi Motors North America, Inc. Continued The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com). (4627) Page 2 of 2 TSB−18−54−002 9. The voice guide will say “Start pairing procedure on the device. See the device manual for instructions.” Enter into the phone the 4-digit code “0000” (usually in the phone's Bluetooth Settings, “Hands Free System.”) 10. Follow the remaining voice prompts as desired for the individual phone. NOTE: To start the procedure over at any time, press the Hangup button. USING DISPLAY AUDIO ON-SCREEN COMMANDS NOTE: The pairing instructions below are an EXAMPLE of those for a 2015 Outlander equipped with the FUSE Hands Free Link system and Display Audio. For more details on the procedures for an individual model or audio/navigation system, refer to the vehicle Owner's Manual, or the Display Audio or Navigation system Owner's Manual. Follow the basic instructions below to pair a phone to the Hands Free system using the Display Audio on-screen commands, and to set the code to “0000.” 1. Stop the vehicle in a safe area, put the selector lever in the “P” (PARK) position and apply the parking brake. 2. Turn the ignition switch or operation mode to ON or ACC. EXAMPLE: From Display Audio Owner's Manual 3. Press the “HOME” (or “MENU”) key. 4. Touch “Setting” on the display audio screen. 5. Then touch “Bluetooth Setting.” 6. Touch “Set Passkey.” 7. Enter the 4-digit code “0000” then touch “Enter.” 8. Touch “Register Device” and proceed as directed on-screen to register the individual phone. PARTS INFORMATION No parts are needed for this procedure. WARRANTY INFORMATION This bulletin is supplied as technical information only and is not an authorization to repair.