BPaS08152018902

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Sent on
08
From
Parts and Service Division
Subject
Request for Visit: 2015 TLX SRS Light On with DTC B0020-13 or B0028-13
15
2018
Expires on 08
28
2018
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Acura Service Managers/Consultants
Technical Research & Support Group
Request for Visit: 2015 TLX SRS Light On with DTC B0020-13 or B0028-13
This message is solely directed to Acura dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Consultants.
Background
American Honda Motor Co., Inc. (AHM) is investigating certain 2015 TLXs with a client complaint of the SRS light on with the DTC B0020-13 (Open or Increased
Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger’s Side Airbag Inflator) stored or in active fault. To
fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. DTC B0020-13 or B0028-13 must be stored or still in active fault.
2. No previous repair to the front seats.
Action Required
If you have or know of such a vehicle, please call the Technical Research & Support (TRS) Group at
800-880-1072. TRS will need to record certain vehicle information and provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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