K35724485
Service Bulletin Details
Public Details for: K35724485
V-mac dp - error message #13 - access denied, password incorrect
- 9999 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 -
Models from 9999
| 9999 MACK CH |
| 9999 MACK CL |
| 9999 MACK CV |
| 9999 MACK CX |
| 9999 MACK DM |
| 9999 MACK LE |
| 9999 MACK MR |
| 9999 MACK RB |
| 9999 MACK RD |
Models from 2008
| 2008 MACK CHN |
| 2008 MACK CT |
| 2008 MACK CXN |
Models from 2007
| 2007 MACK CHN |
| 2007 MACK CT |
| 2007 MACK CXN |
Models from 2006
| 2006 MACK CHN |
| 2006 MACK CT |
| 2006 MACK CXN |
Models from 2005
| 2005 MACK CHN |
| 2005 MACK CT |
| 2005 MACK CXN |
Models from 2004
| 2004 MACK CHN |
| 2004 MACK CT |
| 2004 MACK CXN |
Models from 2003
| 2003 MACK CHN |
| 2003 MACK CXN |
Models from 2002
| 2002 MACK CHN |
| 2002 MACK CXN |
Solution K35724485 Monday, January 7, 2019 4:41:05 PM CET Mack Models Mack Model CH , RB , DM , CHN , CL , CT , CV , CX , CXM , LE , MR , RD ** SOLUTION ** Title V-MAC DP - Error message #13 - Access Denied, Password Incorrect Cause General V-MAC information. Solution Dealer Programming software, any ECU Programming Description: An error message #13 Access Denied, Password Incorrect occurs while programming or reflashing an ECU. Solution: 1) For "Program ECU OEM Data", perform the following checks: Ensure that the file downloaded corresponds to the proper vehicle. The last 6 digits of the data file name should match the last 6 digits of the VIN. The VMAC programming history (F18 screen) should indicate the recent download. Ensure that the previous download, successfully programmed into the ECU, has been verified (Indicator VERFIED on V-MAC F1 screen). If not, look at the OEM programming date into the ECU mounted on the truck to determine if a programming has been performed with the last file downloaded. If so, contact Product Support to have the password incremented. Ensure that the serial number of the ECU mounted on the truck matches the one on the V-MAC F1 screen. If not contact the Mack Trucks, Inc. Product Support. For V-MAC I, if the condition persist and the ECU must be reprogrammed for any reasons, the ECU will have to be replaced since V-MAC I ECU cannot be reflashed. For V-MAC II or V-MAC III, if the condition persists, reflash the ECU with the same software version. This will blank the OEM password and enable a new programming with MDP. 2) For "Flash ECU Software", perform the following checks: Ensure that the file downloaded corresponds to the proper ECU serial number. The 8 digits of the product software file name should match the (last) 8 digits of the ECU serial number. Ensure that the serial number of the ECU mounted on the truck matches the one on the V-MAC F1 screen. If not contact the Mack Trucks, Inc. Product Support. Solution visibility Dealer distribution Function(s)/component(s) affected Function affected EECU , MID 128 – EMS , VMAC Function Group Function Group 170 General - Programming, Data Monitor, Vehicle Information Customer effect Main customer effect calibration/programming/pairing/missing operation Administration Author A241298 Dealer ID A241298 Last modified by A241298 Creation date 26-12-2018 21:12 Date of last update 26-12-2018 21:12 Status Published