V171303 2017813

Technical Bulletin
Model(s)
Year(s)
Engine Code
Trans. Code
VIN Range
From
VIN Range To
All (Except
Routan)
2000-2014
All
All
All
All
17 13 03 October 3, 2013 2017813 Supersedes T.B. V171302 dated July 1, 2013 to remove “Tip” about vehicles
without oil leaks, and it being necessary to contact the helpline before beginning the procedure.
Oil Consumption Measurement
Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per
600 miles, or 0.5 liters per 1000 km.
Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines
consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine.
Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil
consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature and road conditions.
Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of
the oil.
Production Solution
Not applicable.
Page 1 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Before testing or attempting repair, explain Technical Background to the customer.
Prior to beginning Part # 1 of this test, visually inspect the engine for any signs of leaks. If leaks are present,
contact Volkswagen Technical Assistance Center with findings.
If the customer complains that their engine is apparently consuming oil in excess of the Volkswagen oil
consumption standard above, an oil consumption test must be performed using the test plan in the VAS 5051B,
5052/A, 6150/X, 6160 tester, before any repair is carried out.
Oil Consumption Test, Part # 1
Using the VAS tester, navigate to the Oil consumption measurement using one of the provided methods below:
ODIS
• Diagnosis Operating Mode: Special functions top tab >> 17 – Sub systems, marginal conditions >> 01 – Oil
consumption measurement >> Select “Perform Test” button.
VAS-PC
• GFF- Function/Component Selection: Powertrain >> Engine >> Systems capable of self diagnosis >> Motronic
engine control >> Functions>> General functions>> Oil consumption measurements.
• GFF- Function/Component Selection: Drivetrain >> Engine >> Lubrication >> Sub-systems, marginal conditions
>> Oil consumption measurements.
1. Follow VAS 5051B, 5052/A, 6150/X, 6160 test protocol exactly, and document all information on oil
measurement sheets.
2. Archive the VAS 5051B, 5052/A, 6150/X, 6160 diagnostic log and oil measurement test sheet (attached) in the
dealership vehicle service file.
3. Return the vehicle to the customer and advise that the vehicle must be driven a minimum of 630 miles (1014
km) before part #2 of the oil consumption test can be performed.
4. Advise the customer that if the low oil level warning light comes on before the 630 mile (1014 km) test is
completed, the vehicle must be taken directly to the Dealership for part # 2 of the oil consumption test,
regardless of the miles accumulated. The customer should not add any oil.
Oil Consumption Test, Part # 2
1. When the customer returns the vehicle to the dealership after a minimum of 630 miles (1014 km), complete
part # 2 of the oil consumption test plan using ODIS or the VAS 5051B, 5052/A, 6150/X, 6160.
2. Contact the Volkswagen Technical Assistance Center (TACS) with the results.
3. The results and diagnostic log must be sent to the Volkswagen Technical Assistance Center (TACS) before
any repairs are performed.
Note:
GFF oil consumption test can also be used for older engines not listed in the GFF test plan, since the test and
procedure is identical for all engines. Please use any current engine code.
Page 2 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Note:
If the result of the test is that the oil consumption is within the permissible tolerance, another oil consumption test
on the same engine will not be covered under Warranty within the next 25,000 miles (40,000 km).
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
1)
and Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans.
Code(s)
VIN Range
From
VIN Range To
2000-2014
All
All
All
All
All Vehicles
(except
Routan)
SAGA Coding
Claim Type:
Use applicable Claim Type
1)
Damage Location
Service Number:
Damage Code
HST
(Depends on Service No.)
1716
0010
Parts Manufacturer
--
Use applicable when
indicated in ElsaWeb
(L/R)
Phaeton, Golf, Rabbit, GTI, R32, Eos,
Passat Sedan, Passat Wagon, Tiguan,
Touareg, CC
WWO
Jetta, Beetle, Beetle Convertible, Jetta
Wagon, Golf Wagon, Jetta SportWagen
3ME
2)
2012-2014 Passat
TX6
2)
Causal Part: Select Labor Operation
2)
17160199
3)
Labor Operation : Oil consumption test part # 1 17160199 = 90 TU
3)
Labor Operation : Oil consumption test part # 2 17160299 = 60 TU
Diagnostic Time
4)
Page 3 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
GFF Time expenditure
01500000 = XX TU max.
NO
01210002 = 00 TU
NO
Road Test
01210004 = 00 TU
Technical Diagnosis
01320000 = XX TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2017813” in comment section of Warranty
Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with Elsa updates.
4)
Documentation required per Warranty Policy Procedures Manual.
Required Parts and Tools
Part Description
Part No:
Engine Oil
See ETKA
Tool Description
Tool No:
VAS Diagnostic Tool
VAS 5051B, VAS 5052A, VAS 6150/X & VAS
6160/X with:
ODIS Service 2.0.0 or higher with current online
updates
Midtronics Battery tester/charger
InCharge 940 (INC-940)
Digital Scale
CPWP15
Digital scale with 15 kilogram capacity and 5 gram accuracy, tool number CPWP15, can be obtained by contacting
the VW Tools and Equipment Program at www.tools.vw.com or by calling 1-800-892-9650.
Page 4 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
© 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based
on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are
reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.
Page 5 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Oil Consumption Measurement
1.
Date:________
Dealer Data
Importer Number: ____________ Dealer number: ___________________
Contact person: ______________________________________________
Telephone: __________________ Fax: ___________________________
2.
Vehicle Data
Vehicle Identification Number (VIN): ______________________________
Warranty start date: _______________
Model: _________________________
Engine code: ____________________
License plate number: _____________
3.
Customer report
Oil consumption as per customer: ____________ quart(s)/1000
Complaint since (date/mileage):
____________
Driving profile:
_______ % City
_______ % Country
_______ % Highway
4.
Measuring data
Oil fill amount per ServiceNet, Maintenance, fluid capacity chart _________ quarts
Filled oil amount before road test ________ grams
Drained amount of oil after road test ________ grams
Road test: Start: __________ Miles
END: __________ Miles
--------------------------------------------------------------------------------------------
= ___________ Miles driven
Calculated oil consumption ________ quart(s) / 1000 miles
Date:
__________
Signature:______________________________