TSB 19-2017

TECHNICAL SERVICE BULLETIN
All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak
19-2017
04 February
2019
This bulletin supersedes 18-2255. Reason for update: New Part/Procedure For Same Condition
Model:
Ford
2013-2018 Escape
Engine: 1.5L/1.6L/2.0L EcoBoost
2013-2018 Fusion
Engine: 2.0L/2.7L EcoBoost
2015-2018 Edge
Engine: 2.0L/2.7L EcoBoost
2016-2018 Explorer
Engine: 2.3L EcoBoost
2016-2018 Focus RS
Engine: 2.3L EcoBoost
Lincoln
2013-2018 MKZ
Engine: 2.0L/3.0L EcoBoost
2015-2018 MKC
Engine: 2.0L/2.3L EcoBoost
2016-2018 MKX
Engine: 2.0L/2.7L EcoBoost
2017-2018 Continental
Engine: 2.7L/3.0L EcoBoost
Summary
This article supersedes TSB 18-2255 to update the Parts List.
Issue: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion
vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles
equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped
with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles
equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped
with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal.
Action: Follow the Service Procedure steps to correct the condition.
Parts
Part Number
Description
Quantity
W716075-S442
Lower Ball Joint Bolt (Escape/MKC)
1
W500545-S439
Lower Ball Joint Bolt (Fusion/MKZ/MKX/Continental/Edge)
1
W707209-S442
Lower Ball Joint Bolt (Focus RS)
1
W520415-S442
Lower Ball Joint Nut (Escape/MKC/Focus RS)
1
W520214-S442
Lower Ball Joint Nut (Fusion/MKZ/MKX/Continental/Edge)
1
W714890-S440
Ball Joint Nut (Explorer)
1
W520214-S440
Ball Joint Nut (Fusion/Edge)
1
W520215-S440
Tie Rod Nut (Explorer/Edge/Continental)
1
W520102-S442
Halfshaft Retainer Strap Nuts (Escape/MKC/Fusion/MKZ/Continental/Focus
RS/Edge)
2
W701731-S439
Bearing Strap Nut (Explorer/Edge/MKX)
2
CCPZ-3B477-C
Front Halfshaft Nut (Fusion/MKZ)
1
W712435-S439
Front Halfshaft Nut (Explorer)
1
CCPZ-3B477-B
Front Halfshaft Nut (Edge/MKX/Continental)
1
AV6Z-3B477-A
Front Halfshaft Nut (Focus RS)
1
CCPZ-3B477-G
Front Halfshaft Nut (Escape/MKC)
1
DG9Z-7G273-B
Front Halfshaft Thrust Washer (Fusion/MKZ)
1
4S4Z 3N324-AA
Front Halfshaft Bearing Retainer (Fusion/MKZ/Continental)
1
YS4Z-3N324-AA
Front Halfshaft Bearing Retainer (Escape/MKC/Edge)
1
W713640-S437
Axle Shaft Retainer (Fusion/MKZ)
1
CN1Z-7H424-B
Right Side Intermediate Shaft Seal (All Models)
1
F2GZ-63600A58PTU Bushing (All Models)
A
XY75W140QL
1
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant (All Models)
1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage
limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
Time
No.
Description
2015-2018 MKC/2013-2018 Escape, Inspect And Replace The Intermediate Shaft Seal Includes
Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
192017A
1.6
Hrs.
2017-2018 Continental, Inspect And Replace The Intermediate Shaft Seal Includes Time To
Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
192017B
1.6
Hrs.
2015-2018 Edge/2016-2018 MKX 2.7L GTDI, Inspect And Replace The Intermediate Shaft Seal
Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
192017C
1.4
Hrs.
2013-2018 Fusion/MKZ 2.0L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes
Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
192017D
1.6
Hrs.
2017-2018 Fusion 2.7L GTDI/MKZ 3.0L GTDI, Inspect And Replace The Intermediate Shaft Seal 192017E
Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
1.4
Hrs.
2015-2018 Edge/2016-2018 MKX 2.0L GTDI, Inspect And Replace The Intermediate Shaft Seal
Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
192017F
1.6
Hrs.
2016-2018 Explorer 2.3L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time
To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
192017G
1.6
Hrs.
2016-2018 Focus RS, Inspect And Replace The Intermediate Shaft Seal Includes Time To
Inspect Bushing (Do Not Use With Any Other Labor Operations Except J)
192017H
1.0
Hrs.
All Vehicles: Additional Time To Be Claimed When Intermediate Shaft Bushing Replacement Is
Necessary
192017J
0.2
Hrs.
Repair/Claim Coding
Causal Part:
7H424
Condition Code: D8
Tool List
Drive
Tool Name
1/4"
Cordless Impact
1/4"
Torque Wrench
1/4"
Torx® T27
1/4"
7 mm Socket
1/4"
8 mm Socket
1/4"
8 mm Allen Socket
3/8"
Air Impact
Drive
Tool Name
3/8"
Ratchet
3/8"
Torque Wrench
3/8"
6" Extension
3/8"
10 mm Deep Socket
3/8"
13 mm Deep Socket
3/8"
15 mm Deep Socket
3/8"
18 mm Deep Socket
3/8"
21 mm Crows Foot Socket
1/2"
Air Impact
1/2"
Torque Wrench
1/2"
19 mm Deep Socket
1/2"
32 mm Deep Socket
10 mm Box End Wrench
21 mm Ratcheting Wrench
Pry Bar
Hose Clamp Pliers
Drain Pan
Dent Puller
Slide Hammer
Service Procedure
1. Inspect the intermediate shaft seal for leakage. Is the intermediate shaft seal leaking? (Figure 1)
(1). Yes - replace the intermediate shaft seal. Refer to Workshop Manual (WSM), Section 308-07. It is not
necessary to remove the power transfer unit (PTU) to replace the seal.
(2). No - this article does not apply. Refer to WSM, Section 308-07 for normal diagnostics.
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.