SSM74456

7/3/2019
TOPIx - SSM74456 - Deployable Side Steps not operating
Reference
SSM74456
Models
Discovery / L462
Range Rover / L405
Range Rover Sport / L494
Range Rover Velar / L560
Title
Deployable Side Steps not operating
Category
Accessories
Last modified
21-Jun-2019 00:00:00
Symptom
General Accessories
Content
Issue: Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are
not deploying/ stowing when a door is opened/ closed.
Cause: Currently under investigation.
Action: Before considering any component replacement related to DSS, carry out a reconfiguration of
the existing DSS module following the steps below. If re-configuration does not rectify the concern
continue with diagnosis with reference to Pathfinder and the TOPIx Workshop Manual.
1. Connect Pathfinder to the vehicle and begin a new session file.
2. Select the ‘Service tab’.
3. Select ‘Add/ remove side steps’.
4. Follow the Pathfinder instructions to remove the deployable side steps from the vehicle.
5. Select the ‘ECU tab’.
6. Select the ‘DSS module’.
7. Select ‘Update software’.
8. Follow the Pathfinder instructions to update the DSS software. If the software is currently at the latest
level, then continue with diagnosis with reference to Pathfinder and TOPIx Workshop Manual.
9. Select the ‘Service tab’.
10. Select ‘Add/ remove side steps’.
11. Follow the Pathfinder instructions to add the deployable side steps.
12. Disconnect Pathfinder.
13. Using the key remote lock the vehicle and remove the key from the surrounding area of the vehicle
and allow the vehicle to enter sleep mode for a period of 10 minutes.
14. Unlock vehicle and check for correct functionality of the DSS. If the DSS are not functioning correctly
continue with diagnosis using Pathfinder and with reference to TOPIx Workshop Manual.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=999222
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